Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleGiulio is the best agent in Prime Central London. His care and dedication when handling a deal make the process seamless and stress free. Will definitely deal with him again and recommend to all my friends.
Emma Β· 13 April 2025
Agent replied Β· 13 April 2026
Hi Emma, thank you for your kind review. We are delighted to hear that you are so happy with the service provided to you by Giulio. Please do not hesitate to contact us if there's anything else that we can help you with.
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5/5
GoogleAs an agent Iβve dealt with this office multiple times with pleasure. Among all Giulio has been incredibly professional and exceptionally prepared which makes dealing with him a remarkable and pleasurable experience.
Oscar Β· 13 April 2025
Agent replied Β· 13 April 2026
Hi Oscar, thank you for your review. It's great to hear that you have been so impressed with the professional service offered by Giulio. Please do not hesitate to contact us if there's anything else that we can help you with.
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5/5
Googleworked with Kate, Carter Joanas, looking for an apartment in South Kensington, highly recommend πͺπ»
works quickly, always answers questions, smart girl, positive π€ and most β¦
Alexandru Β· 13 April 2025
Agent replied Β· 13 April 2026
Hi Alexandru, thank you for your review. It's great to hear that you are so impressed with the service provided to you by Kate, we hope you are settling in well in your new home!
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5/5
GoogleFantastic working with Giulio, very responsive, very attentive and managed to rent out my flat to a great tennant - would highly reccommend and they will always have my business
Arya Β· 22 May 2026
Agent replied Β· 22 August 2026
Hi Arya, thank you for your review. It's great to hear that you received such an attentive service from Giulio. Please do not hesitate to contact us if you need anything at all.
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5/5
GoogleKate Stevens was fantastic to work with, professional and always available to help. She made the process smooth and stress-free. We highly recommend Carter Jonas!
Elisa Β· 13 April 2025
Agent replied Β· 13 April 2026
Hi Elisa, thank you for your review. We are so pleased that Kate was able to make the process as smooth and stress-free as possible for you. Please do not hesitate to get in touch if there's anything else that you need.
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5/5
GoogleMarina in the South Kensington office is the ideal property consultant to work with. She has great attention to deal and takes great pride and diligence finding her buyers their ideal home and her clients the ideal buyers in turn, all the while with a perpetually friendly and relaxed demeanour. Thank you, Marina, for your continued assuredness in ensuring a smooth move for all.
Hugh Β· 16 May 2025
Agent replied Β· 13 April 2026
Hi Hugh, thank you for your kind review. We are delighted to hear that Marina has consistently provided such a diligent and personable service. Please do not hesitate to get in touch if there's anything else that we can do for you.
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5/5
GoogleIβve worked with Carter Jonas for many years and have consistently found their service to be professional, efficient, and reliable. Lajla, Kate, and the team at Harrington Road are always accommodating and highly capable. They continue to provide us with excellent support.
Katharine Β· 13 December 2025
Agent replied Β· 13 April 2026
Hi Katharine, thank you for your review. It's great to hear that you have received such a supportive service from Lajla, Kate and the the team. Please do not hesitate to contact us if you need anything at all.
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5/5
GoogleGreat experience, responsive, great process post apartment signature on keys, questions etc
Rune Β· 22 July 2026
Agent replied Β· 22 August 2026
Hi Rune, thank you for your review. We are pleased to hear that you have had such a great experience with our team in Kensington. Please do not hesitate to contact us if you need anything at all.
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5/5
GoogleI would highly recommend Carter Jonas and Kate Stevens if you are looking for a property to rent or a landlord looking to find a tenant. The service was first class from start to finish.
Imogen Β· 13 December 2025
Agent replied Β· 13 April 2026
Hi Imogen, thank you for your review. We are so pleased to hear that you received a 'first class' service from Kate. Please do not hesitate to contact us if there's anything else that we can help you with.
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5/5
GoogleAmazing experience renting with Kate Stevens at Carter Jonas. She was able to secure the property for our initial offer price, as well as being excellent in support to pass referencing and address any issue that came up along the way. We are so happy in our new home thanks in no small part to Kate π β¦
Michael Β· 28 March 2025
Agent replied Β· 13 April 2026
Hello Michael - Henry, thank you for your review. It's great to hear that you received such an excellent service from Kate. Please do let us know if there's anything else that we can help you with.
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5/5
GoogleMy uncle has been entrusting Carter Jonas in Kensington and Chelsea with the management of his property, for over 14 years now, and I couldn't be more impressed with their exceptional service. My uncle lived abroad and have always felt he was in good hands, and that Carter Jonas have consistently exceeded his expectations year after year.
Lara and Lajla have been instrumental in ensuring the smooth management of the property, providing unparalleled support and guidance throughout his journey with them. Their professionalism, attention to detail, and dedication have truly set them apart.
In particular, I would like to commend Lajla for her outstanding support, especially during a challenging time following the passing of my uncle. She not only demonstrated a deep understanding of our situation but also showed genuine care and empathy towards our needs.
Recently, we encountered an unexpected issue with the reimbursement of the rent deposit to the tenant, which was caused by the DPS. Lajla took it upon herself to personally handle the matter, going above and beyond to resolve it swiftly and effectively. Her proactive approach and commitment to resolving issues promptly are truly commendable.
Carter Jonas in Kensington and Chelsea, through the exceptional efforts of Lara and Lajla, as well as their whole team, has consistently delivered outstanding service, making them an invaluable partner in managing my uncleβs property. I wholeheartedly recommend Carter Jonas to anyone seeking reliable and professional estate management services in Kensington and Chelsea. Thank you for 14 years of excellence, and here's to many more years of continued partnership!
Drailton Β· 22 March 2024
Agent replied Β· 20 June 2024
Hi Drailton, thank you for your lovely review. We are so sorry to hear the news about your uncle, though so pleased that you have all received such an outstanding service from Lajla and Lara over the last 14 years. If there's anything at all that you need, please do get in touch.
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5/5
GoogleMy family and I recently relocated from New Zealand to London. We were naturally anxious but were so reassured when we met Victoria at Carter Jonas. She was welcoming, professional and knowledgeable. I would highly recommend her and all the team. Nothing is too much trouble. A great start to our London life. Thanks so much Victoria.PositiveResponsiveness, Professionalism
Suzanne Β· 10 November 2021
Agent replied Β· 30 July 2023
Hi Suzanne, what a lovely review - thank you for taking the time to send us feedback. We're very happy to have been able to help get your London life off to a good start!
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5/5
GoogleMany thanks to Lajla Turner and her colleagues at Carter Jonas' South Kensington/Knightsbridge office for excellent support during a recent protracted purchase. Throughout the transaction Lajla acted as a very effective point of contact, always friendly and professional.
Martin Β· 24 September 2023
Agent replied Β· 20 June 2024
Hi Martin, thank you for your review. It's great to hear that you are so happy with the friendly and professional service provided to you by Lajla and the team. Please do not hesitate to get in touch if you need anything else at all.
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5/5
GoogleWorking with Carter Jonas and Lajla in particular has been a pleasure. Lajla and her team have always expertly connected us with , qualified leads that convert into good clients. I would highly recommend Carter Jonas whether you are a landlord or a tenant.
Clive Β· 30 July 2022
Agent replied Β· 30 July 2023
Hi Clive, thanks for taking the time to leave such lovely feedback - our teams always love to hear from a happy client! We hope to work with you again soon.
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5/5
GoogleWe cannot recommend Carter Jonas enough and in particular Lajla turner.
We have been working with Lajla for a number of years on a property in Chelsea. Her knowledge and expertise of the market is outstanding. Lajla has a super calm but firm and fair approach to achieve the best outcome for all parties involved. We particularly rate how she matches the right tenant to the right property. A truly personal and bespoke service for all clients. Hoping to be working with her for years to come.PositiveResponsiveness, Quality, Professionalism, Value
Sydney Β· 10 November 2021
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5/5
GoogleReally impressed with my experience with Giulio. He clearly listened well to what I was looking for, provided options that matched my requests and was able to answer all of my questions seamlessly. Definitely recommend him to anyone looking around the South Kensington area!
Alexander Β· 13 April 2025
Agent replied Β· 13 April 2026
Hi Alexander, thank you for your review. We are so pleased that Giulio was able to provide you with such an impressive service. Please do let us know if there's anything else that we can help you with.
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5/5
GoogleAn exceptional letting agency with a high level of service and customer care. Special shout out to Lajla for always going out of her way to help!
Ozair Β· 23 August 2023
Agent replied Β· 27 August 2023
Hi Ozair, thank you for your review. We are delighted that you are so happy with the service provided to you by Lajla. Please do not hesitate to get in touch if you need anything at all.
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5/5
GoogleVery capable and on the ball
Hiral Β· 13 March 2026
Agent replied Β· 13 April 2026
Hi Hiral, thank you for the positive review.
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5/5
GoogleAn amazing experience. Iβm grateful for Marina who helped me find the apartment that met all my criteria! Thank you again and I highly recommend.
Laura Β· 13 September 2025
Agent replied Β· 13 April 2026
Hi Laura, thank you for your review. We are delighted to hear that you had such an amazing experience with Marina. Please do not hesitate to contact us if there's anything else we can do for you.
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5/5
GoogleLaila Turner at Carter Jonas was easy to deal with and seemed genuinely happy to help.. I was looking for advice about renting out my property. Would definitely use in the future and have already recommended to friends.
Emma Β· 13 April 2025
Agent replied Β· 13 April 2026
Hi Emma, thank you for your review. It's great to hear that you were so impressed with the advice and service provided to you by Lajla. Please do not hesitate to contact us in future for more information about our rental services.
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5/5
GoogleBouchra and Carter Jonas, have been a pleasure to deal with. Bouchra is professional and super efficient and we have received exceptional levels of service, to date.
Roz Β· 31 May 2023
Agent replied Β· 30 July 2023
Hi Roz, thank you for your review. We are so pleased to hear that you are so happy with the service provided to you by Bouchra. Please do not hesitate to get in touch if we can help you with anything else.
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5/5
GoogleI have dealt with the team at Carter Jonas for just over 30 years. They assisted me originally in purchasing my flat in 1992 and ever since they have handled the letting of the property. I can say without hesitation that the level of professionalism and service in all those years has been absolutely first rate. I have lived abroad in all those years and Carter Jonas staff have been magnificent in handling the property when I have been overseas. A first rate team with incredible attention to detail.
Patrick Β· 2 November 2022
Agent replied Β· 30 July 2023
Hi Patrick, thank you for your review. It's so lovely to hear that our team has been able to help you over the past 30 years with the letting of your property. If we can help you with anything else, please don't hesitate to let us know.
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5/5
GoogleI would echo all the positive reviews about this office. I found everyone to be very pleasant, efficient and helpful. Such a positive experience compared to most other estate agencies in central London. I dealt with Victoria Boyson who helped me find a super place to rent and who managed the whole process extremely well. Victoria is highly competent and a pleasure to work with, making an inevitably stressful move as easy as possible. I would certainly recommend Carter Jonas to anyone looking for a property in this area.
Hugh Β· 28 July 2019
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5/5
GoogleA recent sale of our apartment in South Kensington was handled by Keri Mahmoud. From the outset we were briefed by Keri on how the property would be marketed and agreed on the asking price. She took great care to understand our wishes with regard to sale of the apartment and from then on kept us fully updated on progress, viewings, market conditions. Upon accepting an offer with an ambitious exchange date she worked closely with our solicitor to achieve an efficient and timely conclusion. Very satisfied with with her professional approach & a delight to work with. JDA
J Β· 31 July 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.