4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Agent replied · 12 June 2024
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
Trusted Agent profile · London
Carter Jonas Lettings London reviews
★★★★★
545 reviews across 2 platforms
18 Davies Street, Mayfair, London, W1K 3DS
Carter Jonas Lettings's office in London, at 18 Davies Street, is rated 4.3 out of 5 across 545 reviews on two platforms, including 80 Google reviews rated 4.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Agent replied · 12 June 2024
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
5/5
GoogleFlorence Logan provided highly professional service from the first stage of presenting the apartment until concluding the contract and receiving the keys. The experience was excellent, and I definitely recommend to approach Carter Jonas in general and Florence in particular.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Agent replied · 12 June 2024
Hi Emma, thank your for the positive review!
5/5
TrustpilotGreat service from the Oxford…
Great service from the Oxford residential lettings team.
Agent replied · 12 June 2024
Hi Andy, thank you for the great star rating - we are happy to have helped! Please do not hesitate to contact us in the future.
1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
Agent replied · 12 June 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
GoogleFlorence Logan provided highly professional service from the first stage of presenting the apartment until concluding the contract and receiving the keys. The experience was excellent, and I definitely recommend to approach Carter Jonas in general and Florence in particular.
1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Agent replied · 12 June 2024
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Agent replied · 12 June 2024
Hi Tiffany, thank you for the five star review!
5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Agent replied · 12 June 2024
Hello Hugh, thank you for the great star rating!
5/5
GoogleCarter Jonas we’re superb. James specifically was incredibly helpful throughout the process, sending me regular emails with properties in my price range, and calling to arrange viewings. It was a smooth and easy process.
1/5
TrustpilotUntrustworthy Newbury branch
Untrustworthy, underhand Newbury branch.I Would not recommend even contacting them.
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Agent replied · 4 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
5/5
TrustpilotGreat firm.
Rating only, no written review.
5/5
Googleoutstanding service: the letting agent really made the extra mile to find the right property matching my needs
5/5
GoogleGreat service from Izzie
5/5
GoogleBrilliant service from the lettings team at Mayfair. Would definitely recommend.
5/5
GoogleEfficient and personable service from the Carter Jonas Mayfair
5/5
GoogleThe lettings team were very knowledgeable and helpful
5/5
GoogleVery good friendly team , helpful and responsive
5/5
GoogleGreat experience, Charlie managed my search fantastically
5/5
GoogleDecent property range
1/5
Trustpilotvery unprofessional
Rating only, no written review.
Agent replied · 12 June 2024
Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter Jonas Lettings London
How many reviews does Carter Jonas Lettings London have?
Carter Jonas Lettings's London office has 545 reviews across two platforms: 80 on Google, 465 on Trustpilot (across the whole business).
What is Carter Jonas Lettings London's rating?
Carter Jonas Lettings London is rated 4.3 out of 5 across all 545 reviews, and 4.9 out of 5 on Google from 80 reviews.
Where is Carter Jonas Lettings's London office?
Carter Jonas Lettings London, 18 Davies Street, Mayfair, London, W1K 3DS.
