Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Will · 12 May 2021
Agent replied · 12 June 2024
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
★★★★★ 5/5
GoogleI have have had lots of dealings with Carter Jonas Lettings Department and have always found them to be extremely helpful and competent. My main point of contact is Sadia Russell who is very efficient, friendly and professional. I would definitely recommend tenants and landlords approach them with any rental needs.
Emily · 14 June 2017
★★★★★ 5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Emma · 8 February 2022
Agent replied · 12 June 2024
Hi Emma, thank your for the positive review!
★★★★★ 1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
John · 25 October 2016
Agent replied · 12 June 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Natalie · 16 March 2021
Agent replied · 12 June 2024
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
★★★★★ 5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Tiffany · 7 October 2021
Agent replied · 12 June 2024
Hi Tiffany, thank you for the five star review!
★★★★★ 5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hugh · 12 May 2021
Agent replied · 12 June 2024
Hello Hugh, thank you for the great star rating!
★★★★★ 5/5
GoogleEverytime I’ve wanted to move, I’ve always got in touch with Victoria. She knows exactly what I look for in a new rental and pays attention to detail! Definitely recommend getting in touch with her if your looking to let!
Megan · 16 April 2020
★★★★★ 5/5
GoogleHad a great experience at Carter Jonas but it was made better by Victoria Boyson. Victoria listen to everything I wanted and delivered. She made our move so easy and stress free. Couldn’t recommend her enough!!!
Georgina · 16 April 2020
★★★★★ 5/5
GoogleGreat agency to work with. Victoria took the time to really understand what we were looking for and found our perfect home! She supported us throughout the steps and until we moved in. Highly recommended
T · 16 April 2020
★★★★★ 5/5
GoogleIt was amazing working with Victoria Boyson. She helped me through every step of renting, she was and still is available for any requests. I’m really happy with her work and would recommande it to anyone.
Sophie · 16 April 2019
★★★★★ 5/5
GoogleI have recently completed a viewing with Victoria who was both professional and knowledgable of her chosen career, and is without doubt a great asset to the company she represents.
David · 16 April 2020
★★★★★ 5/5
GoogleGreat experience ! I have always found Keri to be most professional in her approach, always there with a smile and a genuine willingness to help. I will continue to recommend business to her.
K · 14 June 2017
★★★★★ 5/5
GoogleI had a great experience with Victoria from the south ken branch. Always so professional and friendly
Clara · 16 April 2022
★★★★★ 1/5
GoogleRating only, no written review.
Arash · 15 April 2026
★★★★★ 5/5
GoogleVictoria and Emily have been great to deal with. Overall smooth experience
Artemiy · 16 April 2022
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Laura · 24 February 2026
Agent replied · 4 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
★★★★★ 5/5
GoogleKeri Mahmoud and colleagues at Carter Jonas were wonderfully helpful and proactive in supporting a challenging exchange and completion on our client's Gloucester Road property.
Ian · 14 June 2017
★★★★★ 4/5
GoogleI sold a flat in 2017 and have been renting since.
Excellent agency - not pushy, flexible and professional. …
Craig · 16 April 2020
★★★★★ 5/5
GoogleCarter Jonas are a great personable agent. Victoria and Zoltan really know their stuff in the area. Couldn’t recommend enough!
Thomas · 16 April 2020
★★★★★ 5/5
GoogleGreat experience here. Victoria helped us make our move as stress free as possible. Will defiantly be recommending. Thanks again.
Jess · 16 April 2020
★★★★★ 5/5
GoogleFantastic service from Victoria Boyson who recently found us our new home and we couldn’t be happier.
Harriet · 16 April 2020
★★★★★ 4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
Anna · 5 March 2020
★★★★★ 5/5
TrustpilotGreat firm.
Rating only, no written review.
Consumer · 3 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.