Carter Jonas London reviews

★★★★★ 5/5

Trustpilot

Excellent and professional service for the sale of my late parent's estate.

I couldn't have been happier with the service we had from Carter Jonas for the sale of my late parent's estate. From the very start Rupert offered professional and excellent advice through all stages of the sale. He was great to communiate with, would always make himself available to discuss issues and progress. Thank you so much Rupert. I wouldn't hesitate to use Carter Jonas again.

Elaine · 8 October 2021

★★★★★ 5/5

Trustpilot

Thank you Bishops Park

Thank you Bishops Park, Fulham Branch. Professional, Prompt and Personable at all times. Leo.. thanks for going beyond the call of duty and also thanks to Wayland and Amanda. They made a stressful time as pleasant as possible.

S · 8 April 2024

★★★★★ 5/5

Trustpilot

Complexity overcome by efficiency

We first experienced Carter Jonas when my wife and I were very keen to purchase a bungalow they were advertising in our village . So we commissioned them to sell our house as a condition of a double transaction. As a result, the complications were immense, but their partner Fred, plus all their supporting staff performed wonders in terms of the necessary 4 way communication process and both transactions were successfully completed within an acceptable time frame. Not easy when two of the individuals involved lived in Scotland and Paris !

Brian · 22 July 2024

★★★★★ 1/5

Trustpilot

Disgusting

Not happy at all been with them 5 years all visits don't leave you alone photos every year frightened to death you put any thing out of place don't feel like home necmver has done and to top it all off 200 pound bill to remove paint and a couple of fairy lights what the wouldn't recommend them at all disgusting never have I had deductions in 8 moves in mexborough got deposit back straight away no worries wish I hadn't painted kitchen and cleaned up now to loose 200 pound

Karen · 19 July 2024

★★★★★ 5/5

Trustpilot

Carter Jonas in Kensington and in…

Carter Jonas in Kensington and in particular Arabella Abbott ,was an absolute joy to deal with, she was exceptionally professional and exceeded all expectations, her knowledge of the area and the property market but also future events were incredibly useful, I trust her judgement unreservedly, and cannot recommend her enough and the team at Carter Jonas Kensington office.

Ka · 21 September 2022

★★★★★ 5/5

Trustpilot

Extremely helpful

Extremely helpful. Personable. Efficient and made the whole process easy for us.

Lesley · 8 July 2026

★★★★★ 5/5

Trustpilot

Brilliant service

We just bought through Carter Jonas and Sophie Richardson was brilliant. She was incredibly helpful and always came up with solutions to any problems that arose. Couldn’t recommend her highly enough.

Ben · 31 July 2024

★★★★★ 5/5

Trustpilot

A very smooth and professional service…

A very smooth and professional service from start to finish. Thanks

Marcel · 14 July 2026

★★★★★ 5/5

Trustpilot

Great service!

The service at Carter Jonas, South Kensington couldn't have been any better! Specifically, thank you to Marina and Lajla who helped make this process so effortless and smooth. The most efficient and easy move-in! I highly recommend going to Carter Jonas for your property search. So much gratitude.

Keyan · 3 August 2023

★★★★★ 5/5

Trustpilot

Izzie was extremely helpful when we…

Izzie was extremely helpful when we were looking for a rental property due to building works taking place in our house. Within two weeks she had sorted a local property for us. The whole process was super smooth and hassle free. Thank you!

Pamhotmail.com · 1 December 2023

★★★★★ 5/5

Trustpilot

Very happy to recommend Carter Jonas at South Kensington

Very happy to recommend Carter Jonas at South Kensington. Lajla and her team (in particular Arabella and Marina) are more than helpful and very professional to deal with. I have dealt exclusively with this agent for a number of years now as have no reason to use other agents with such good service here.

Lisa · 27 January 2023

★★★★★ 5/5

Trustpilot

A very happy customer

A very happy customer! Julia Wilson found my perfect house in a matter of weeks, I thought it would take up to a year and then finally my present house was sold, after some anxious time on my part, but Julia was always upbeat and positive and finally the sale went through very quickly so all is well and Julia did a great job.

Gillian · 12 October 2021

★★★★★ 1/5

Trustpilot

I don’t know were to start this is the…

I don’t know were to start this is the worse company I have ever dealt with they stuffed me into a property that wasn’t habitable Tommy and his staff were horrendous they said they was managing the rental property then changed there minds the landlords said the company was managing it but cárter Jonás then said they landlord was managing it there were loads off jobs not Finnish my 6 months was hell never never will I use this company the also talk down to you as if they are better than you please please be aware most off there reviews are fake it’s not surprising the got shut down there are a desgrace

Mr · 27 June 2024

★★★★★ 5/5

Google

Sara and Emily were great! Super responsive, kind and helpful! Thank you!!

Teodora · 16 April 2025

★★★★★ 5/5

Google

Tom was extremely helpful in getting us sorted in Marylebone, recommend highly.

Ethan · 12 April 2025

★★★★★ 5/5

Google

Charlotte Moody at Carter Jonas Marylebone is very professional. She responds to any queries very quickly and is always super supportive in helping me finding the right flat for my clients. I would recommend her to anyone who is looking for a professional service in buying a property.

Emilie · 13 June 2023

★★★★★ 5/5

Trustpilot

I rented a property managed by Carter…

I rented a property managed by Carter Jonas in Milton Keynes for 3 years. Never had any major issues and Maddy has been very helpful and responsive to any queries or issues that I've ever raised. I would thoroughly recommend Carter Jonas as a renter to anyone that wants a smooth and professional renting experience.

Abdul · 19 October 2022

★★★★★ 5/5

Trustpilot

Excellent advice and service

Andrew Maddock gave excellent advice and service throughout, and we very much appreciated his regular phone calls and updates. We strongly recommend him and the whole team at Carter Jonas.

Fiona · 19 September 2026

★★★★★ 5/5

Trustpilot

fantastic team

A great team, experienced, courteous, energetic, motivated, knowledgeable, reliable

DACRE · 5 July 2026

★★★★★ 5/5

Trustpilot

Highly reliable and commited team

For the third time within 5 years, we have been looking for a flat here in Fulham and we had this time a very positive experience thanks to Sam and his colleagues that from the very beginning have demonstrated competency, efficiency and reliability. So simple when you connect to the right people.

Emmanuel · 29 November 2022

★★★★★ 5/5

Trustpilot

Cater Jonas is excellent!

Cater Jonas is excellent!We are a family from Hong Kong.It is very stressful for the whole process of relocation, especially finding a new place to live.Monika Vickers is a wonderful girl.She gave me a lot of support and information on every single step.She is amazing and always show me the professionalism.Thank you Monika👍

Miss · 22 October 2022

★★★★★ 5/5

Trustpilot

Great experience!

Finding a flat to rent in South West London is not easy and I have been very lucky to meet Sam Jarvis from Carter Jonas Fulham Palace office. His professionalism and his follow up during the process have been fantastic. I definitely recommend him if you are looking for your next home!

A · 10 October 2022

★★★★★ 4/5

Trustpilot

Helpful and efficient work from Kate and the CJ team

Kate and Carter Jonas made the whole process of renting very easy and stress-free. Kate was very quick to respond during the offer process and in facilitating our move. When issues have arisen the team have been quick and helpful in resolving them. I would recommend CJ and Kate Stevens to those looking to rent in the Fulham area.

Helen · 28 October 2021

★★★★★ 5/5

Trustpilot

Helpfully referred by a friend

Heard about Carter Jonas in Mayfair through a friend of a friend - as is usually the case!Referred straight to Charlotte and the recomendation did not disappoint - we had a seamless sale from start to finish. Charlotte and the team managed all stakeholders expectations well and kept us well-informed throughout.Already recommended to my friends in London’s looking to move home.

Paolo · 2 June 2021