How many reviews does Capital Heights Estate Agents London have?

Capital Heights Estate Agents's London office has 92 reviews across three platforms: 88 on Google, 3 on Facebook, 1 on Trustpilot (across the whole business).

What is Capital Heights Estate Agents London's rating?

Capital Heights Estate Agents London is rated 4.6 out of 5 across all 92 reviews, and 4.7 out of 5 on Google from 88 reviews.

Where is Capital Heights Estate Agents's London office?

Capital Heights Estate Agents London, 113 East Works, 65 Whitechapel Road, London, E1 1DU.

Trusted Agent profile · London

Capital Heights Estate Agents London reviews

4.6

★★★★★ Excellent

92 reviews across 3 platforms

113 East Works, 65 Whitechapel Road, London, E1 1DU

Capital Heights Estate Agents's office in London, at 113 East Works, is rated 4.6 out of 5 across 92 reviews on three platforms, including 88 Google reviews rated 4.7.

4.7 / 5

Reviews on Google

This office

5.0 / 5

Reviews on Facebook

This office

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I've had a highly professional experience with Capital Heights. Sam Hurd replied to my messages instantly and was always on the phone to answer any questions relating to the property and contract. The viewing for the property was arranged promptly and the process of signing the contract was handled efficiently and confidentially too.PositiveResponsiveness, Professionalism

Leo · 24 August 2021

Agent replied · 11 June 2024

Hi Leo, thank you, we are always working hard to make sure all our clients get hold of us and we are pleased we could find you a place in London Regards CH

5/5

Google

The letting agent was excellent. They were patient, understanding and supportive. They listened to my requirements and showed me a variety of options that fit my criteria.

Abbey · 17 July 2023

Agent replied · 11 June 2024

Hello Tania, thank you for taking the time out in writing us a review. I am pleased we were able to help.

1/5

Google

Unfortunately real estate agents don't have to provide a good service in London because it is a very competitive market so places sell themselves. We have rented apartments in various counties and this has been without a doubt our worst experience with a real estate. I would never recommend their service.

Nathalie · 13 June 2019

Agent replied · 11 June 2024

Hi Nathalie First of all thank you for writing this review, we always try our best to provide a great service. I am sorry you feel like your experience with us has not been good. We will try to do better next time and hopefully change your opinion on us. I would be happy to listen to you on how you feel we let you down, you can email us on info@capitalheights.co.uk

4/5

Google

They are really professional and helped us a lot in order to find a good house in a short span of time. They aided us through the entire process even when dealing with the owner directly. Would highly recommend for everyone!!!PositiveResponsiveness, Quality, Professionalism, Value

Yash · 12 June 2021

Agent replied · 11 June 2024

Hi Yash Thank you for the kind words. We understand everyone is trying to juggle a number of things at present, so for us to assist you in finding a new place and making that process as smooth as possible was our aim.

5/5

Google

They are really fast responding and super helpful. Sam always responded to us fast and was helpful guiding us through the process of renting the flat.

Flora · 12 June 2023

Agent replied · 11 June 2024

Thank you for your review, I am pleased sam was able to help you. here to help as always

4/5

Google

They have been managing the property we rent for over a year. They have always been very fast to respond to urgent requests like fixing problems with the boiler and it's always easy talking with them.NegativeProfessionalism

Julian · 12 June 2022

Agent replied · 11 June 2024

Hi Julian Thank you very much, we are so happy you're one of our tenants. We hope this relationship continues for many years to come have a great day

5/5

Google

Great, really responsive to any issues and smoothed out everything we weren't happy with. Professional without pressurising which is hard to come by in London.

Julia · 12 June 2023

Agent replied · 11 June 2024

Hi Julia Thank you, we understand finding a place and the moving process is not always easy, but we try to make it as smooth as possible

5/5

Google

Amazing experience! Quick reply and multiple choices for the apartment.

Chloe · 14 April 2024

Agent replied · 11 June 2024

Hello Chloe, we are happy that we were able to find you a flat which suited your requirements!

5/5

Google

Professional, efficient, honest and dependable these are the qualities for Capital Height Estate Agents team. They have great knowledge of the area and provided all the information needed for me to use their services both as a landlord and tenant. Highly Recommended.

Antony · 12 June 2020

Agent replied · 11 June 2024

Hi Antony, thank you for the kind words, I am pleased you feel this way about us, long may this continue.

5/5

Google

They were really helpful in setting up the apartment and the few follow-up requests that came up after the move.

Joona · 12 June 2023

Agent replied · 11 June 2024

Hi Joona, thank you, here to help

5/5

Google

Many thanks to Mr. Sam for helping me and my roommate find a suitable apartment!

Yihan · 15 October 2023

Agent replied · 11 June 2024

Hello Yihan, I am very happy that I was able to assist you both and find you a flat which suited your requirements! I hope you have a great stay, thank you.

5/5

Google

Well established local independent agency

Samuel · 2 August 2025

5/5

Google

They are really fast responding and super helpful. Sam always responded to us fast and was helpful guiding us through the process of renting the flat.

Flora · 24 October 2022

Agent replied · 23 October 2024

Thank you for your review, I am pleased sam was able to help you. here to help as always

5/5

Google

Sam sorted me a new flat in London and it did not come with the hassle and drama of other estate agents i have used in the past, he was great and completely transparent throughout the whole process.

Sam · 14 April 2024

5/5

Google

Fantastic estate agents. Silvia helped us find a lovely flat and was great throughout.

Cameron · 8 April 2025

5/5

Google

Sam, as our intermediary, was very patient and careful to help us arrange everything. I'm very satisfied with the service.PositiveQuality, Professionalism

ZH · 24 August 2022

Agent replied · 11 June 2024

Hi Charles, Being patient in helping our clients move homes is something we pride ourselves on, we would like to make the process as smooth as possible

4/5

Google

If you happen to get connected to Silvia, you’ve done something right in life. Everything about this agency is just excellent. You’ll be happy you chose them.

Rame · 2 July 2024

5/5

Google

Excellent service by Ted Skyrme - trendsetters for London estate agents!

Christodoulos · 19 February 2025

5/5

Google

Very professional and good people. Had a lot of very bad experience with other agencies, but Capital Heights puts their customers first and is focused on helping you find the right property.

Fridthiov · 12 June 2020

Agent replied · 11 June 2024

WOW, thank you Fridthiov, this means a lot. We all try and do our best to make sure our Tenants and Landlords are services in the best way possible. We will continue to do so with clients like you. God Bless you

4/5

Google

Deepak and Sam, both are professionals. They got me an apartment in a week which is praiseworthy. They are responsive as well, whenever i have any concerns.

Preeti · 12 June 2021

Agent replied · 11 June 2024

Hi Preeti Thank you for taking the time out of your day to write us a review. To get you moved in while completing all the paperwork in such a short space of time was demanding, but rewarding at the same time. We want to be able to put smiles on our tenants faces. Thank you

4/5

Google

Had a quick and easy experience with Capital Heights. Helpful tour of the flat and fast responses about everything.

Isabella · 30 September 2024

5/5

Google

Very responsive and quick to get back to us on calls and queries we had. Would recommend.PositiveResponsiveness

T · 24 August 2022

Agent replied · 11 June 2024

Hi Thomas Thank you for taking the time out to write us a review, we appreciate your time and effort. We work hard to make sure the process is smooth and efficient. Thank you

5/5

Google

I had a very good experience dealing with Sam. He is very responsive when emailed.PositiveProfessionalism

Ola · 24 October 2022

Agent replied · 23 October 2024

Thank you

5/5

Google

As a landlord I’ve found Deepak to be very professional and quick to respond to and assist in resolving issues and would recommend.PositiveProfessionalism

Jessie&David · 24 August 2021

Agent replied · 11 June 2024

Thank you David and Jessie, we really love having you as our clients. I hope this will continue for years to come.

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