5/5
GoogleAfter 13 years of renting in London, I finally found a caring property manager who wants the benefit of both landlord and tenant. I highly recommend John and Paula who go above and beyond for their tenants and make you feel taken care of
Trusted Agent profile
Campbell Residential reviews
★★★★★
62 reviews across 1 platform
5 Harbour Exchange Square Docklands, London E14 9GE
Campbell Residential's London office at 5 Harbour Exchange Square Docklands is rated 4.3 out of 5 across 62 reviews on 1 platform, including 62 Google reviews rated 4.3. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWe worked with Paula at Campbell Residential to help us buy our first place in London. She patiently answered all our questions and helped chase paper work and solicitors so we could move in! We are now happily in our first place on land in London.
5/5
GoogleBeen living in London for 20 years now, seen real estate agents aplenty, the Campbell Residential are the best so far. Honest, hard working, attentive, fair, trustworthy, really devoted. A real wonder among the peers. I had truly complicated sale recently and I do not know who would handle it better than those guys. Would highly recommend to everyone who needs the job to be done. Ever so grateful, Oxana.
5/5
GoogleGreat company to work with. We experienced professional service to rent our first flat in London, all went fine really fast. Paula was the person who helped us to arrange everything. She was extremely polite, cheerful, problem solver and good professional.
5/5
GoogleReally happy with the service I recieved. Paula especially...everything went extremely smoothly and any questions I had were answered quickly and clearly. Paula was always there to help day or night. Really an outstanding company! 10/10
5/5
GoogleWe had a seamless experience with Campbell Residential being our letting agency. They helped us get an amazing apartment at a prime London location with ease. The communication was prompt and the queries were resolved in a timely manner.
1/5
GoogleI rented with them in Greenwich and they are not responsive at all. It takes months to get something fixed but if they want to get something done from you, you will be bombarded with text, call and emails. If you have already rented with them then beware that you are logging every issues in the house with proof with photos with them (issue reported over email will not work) otherwise you will have to pay the charges they think appropriate from your deposit without presenting the appropriate bills. They charged me 450£ for end of tenancy cleaning and me being new in London didn't know much about things and had to pay it. They are 2 person agency so once you rent the house they will not bother to check how are the things. Go with some agency which has proper teams and good support for customers. Just google the top agencies in your area.NegativeResponsiveness, Professionalism, Value
5/5
GoogleI want to thank Paula Bates for all her help and support. An excellent and trustworthy service.
5/5
GooglePaula was professional and extremely helpful I would recommend their service!
5/5
GoogleMy experience with this agency was brilliant nice and smooth, they are very friendly & Helpful, thank you Compbell Residential
5/5
GoogleI recently rented an apartment in East London and Paula was quick to respond to any queries i had and provided a fantastic overall support.
5/5
GoogleWe are very pleased with Campbell Residential. They are our agent more than 5 years now. Whenever we had problem, we recieved response on the same day and fixed it super fast. We had bad experience with the previous agent, needed to wait 1 month to fix something,sometimes longer. So if you looking for a good agent who you can 100% trust, then choose this company, you will not regret it.PositiveResponsiveness, Professionalism
5/5
GooglePaula was fantastic. Great agency, highly recommended
1/5
GoogleI inquired about a property in the Shoreditch area. I returned a phone call and the agents at Campbell completely forgot my name, my inquiry and what was initially spoken about. After discussing the budget range we were working towards, the agent disrespectfully cut me off and hung up the phone. The range was 10% under asking price. If I could give a 0 star review, I could. Extremely rude and unprofessional.
5/5
GoogleAbsolutely amazing service. Paula went above and beyond for me! Couldn't recommend these guys enough!! Extremely trustworthy and hard working people
5/5
GoogleI rented with this agency for 2 years and all maintenance issues (not that there were hardly any at all during this time) were dealt with quickly and efficiently. The communication is great and i would really recommend. On moving in and then leaving everything was smooth and I don't have one bad thing to say. Trustworthy, professional and friendly.
1/5
GoogleNot enough space for comments
5/5
GoogleGood place！ Nice Paula！Thanks a lot. They kindly help me settle down in London
5/5
GoogleExcellent and professional company, who know their market well. Good timekeepers, (unlike some other agents in E14!), and they did not waste my time showing me properties which did not meet my criteria. A pleasure to do business with them.PositiveProfessionalism
5/5
GoogleExcellent and professional company, who know their market well. Good timekeepers, (unlike some other agents in E14!), and they did not waste my time showing me properties which did not meet my criteria. A pleasure to do business with them.
5/5
GoogleBy far, the best and most attentive property manager I've ever had. Hardly anything ever breaks in my flat, but if it does, Paula gets it fixed immediately without any faff.
5/5
GoogleWe are very pleased with Campbell Residential. They are our agent more than 8 years now. Whenever we had problem, we recieved response on the same day and fixed it super fast.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA great property management company. Efficient, kind and decent people and very straightforward to deal with. I have had bad experiences in the past with agents so it is good to meet ones as good as Campbell Residential.
5/5
GoogleCampbell manage our current rental property. We’ve had a brilliant experience with Paula throughout, she’s incredibly approachable and responsive to any concern or issue. Highly recommend these agents!
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Questions about Campbell Residential
How many reviews does Campbell Residential have?
Campbell Residential's London office has 62 reviews across 1 platform: 62 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Campbell Residential's rating?
Campbell Residential is rated 4.3 out of 5 across all 62 reviews, and 4.3 out of 5 on Google from 62 reviews, checked 9 October 2026.
Where is Campbell Residential's London office?
Campbell Residential, 5 Harbour Exchange Square Docklands, London E14 9GE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.