Trusted Agent profile
★★★★★
131 reviews across 1 platform
1, Mary Rose Mall, London E6 5LX
Bryants Estate Agents's London office at 1 is rated 3.6 out of 5 across 131 reviews on 1 platform, including 131 Google reviews rated 3.6. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExtremely helpful staff who guide you from A-Z. We bought our first home through them, and I can never thank them enough for their immense support and guidance throughout the process.
Thank you for your kind review .
5/5
GoogleExtremely helpful staff who guide you from A-Z. We bought our first home through them, and I can never thank them enough for their immense support and guidance throughout the process.
Thank you for your kind review .
5/5
GoogleExtremely helpful staff who guide you from A-Z. We bought our first home through them, and I can never thank them enough for their immense support and guidance throughout the process.
Thank you for your kind review .
5/5
GoogleWould like to thank Hasun and staff for helping me let a property from Bryant's. Kept me in the loop at all times and handled any questions i had for him. will recommend to friends and family.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHasun helped us find a new property last yesr, very happy so far and have jait signed a renewal to stay another yesr thanks
Thank you for the kind review
5/5
GoogleBryants estate and letting agents are very knowledgeable and professional every step of the way, they listened to my preferences and I appreciated their guidance , 5 star service thank you the whole team
1/5
GoogleVery Dishonest people, had two bad experience with them. in most recent one , i been showed property and i put an offer , Guy Called Hasan said he ill get back to me, after 5 days he sent a text he is having covid so contact directly office , i contacted office and talked to Les Estall (Biggest Manipulator) . he said landlord needs some electrical work done and should be ready within one day or so, i called him whole week and each day he has same excuse and advised me to wait. on monday after one week of hold he said landlord needs electric work and he cannot afford to pay for that at moment and asked to take property off from market , i said fair enough, at evening i found property as let agreed , i contacted Les again but he said thats not true and said he ill investigate, i been in touch hasan again and he said electric work cost £600.00- £700.00 and landlord cannot afford that( surprisingly landlord own expensive property but cannot afford £600.00 - £700.00) , any way i offered that i would pay that and can have property again he said he is gonna ask from landlord, after few days wait i contacted him he said landlord is on hold. i found after 4 days that property has been let already and saw tenant living there. This whole experience is horrible , they just hold people while property already goes under letting process so if that person move back they can use other person as second option , but they dont consider that people are human being and they should treat them with fair and clear terms. not to waste people time. i would recommend everyone to stay away from these as they are biggest story maker and Liers.
1/5
GoogleAVOID THEM firstly, extremely rude on the phone. Secondly, I arranged to visit a property, 10m after the agreed time I call the agency which the rude individual told me: my colleague is on his way, will be there in 5m. (A lie) because the colleague TEN minutes after called me saying “sorry the key that we have doesent work so we’ll have to rearrange for another time”. I went there to waste my time. AVOID THIS PEOPLE
5/5
GoogleMe and the other half decided it was about time we started looking at the next chapter of our lives. We came across a gentleman called Hasan, who provided a very professional service. I was very sceptical to begin with as i generally don't trust estate agents due to some places being comission based, but Hasan eleviated all of my worries. Smashing bloke who is good at what he does. It was a refreshing experience.
5/5
GoogleExcellent experience
1/5
GoogleStaff need training! Wasted our time from the beginning and had made us submit very personal and important documents, every time i called back to enquire, hasan ashraf was 'out of office or busy'. Its not nice to keep clients waiting and lingering on and having to call back numerous times to chase up something when it its their job to inform is of the procedures. Dont bother with this agent - discriminating against people for having children or benefits - highly unproffesional.
5/5
GoogleI would like to say a big thank you to Les and his team for selling my house so quickly. Not the best agent in London, but gets the job done.PositiveResponsiveness
1/5
GoogleDODGY, UNPROFESSIONAL, CON ARTISTS I have had numerous problems with this company including their refusal to sort out a serious mould problem in one of their properties and they also tried to illegally charge me £50 for paperwork. When called out on it they hung up on me as they knew they were in the wrong. They are quick to take your money but when you need something they try their best to ignore all your emails and phone calls. They take advantage of foreign renters by saying there’s charges for things that should be free. Plenty of better letting agents in the area so AVOID!
5/5
GoogleWe are truly happy for this agency helping us to buy a very good property. It was easy to communicate, that lead to an outstanding result.
Thank you for leaving a review
1/5
GoogleAbsolutely bunch of horrible workers So unprofessional They are just looking to take your money and put into their own account They are very horrible and has got the worst customer service ever Ten years ago this estate agent never use to be like how it is now Previous owners and workers had more knowledge about overall customer service and very nice and good hearted people I do not suggest any one to rent a property from this people as they will take your money each year of you to sign paperwork and if you don’t they kick you out and threaten you Linda and the rest of the workers are horrible people
5/5
GoogleDear Linda, Les Just wanted to say a big thank you to you both for assisting with the smooth sale of my dads property in Triangle Court. As you know it was a difficult time for us losing my dad but thanks to your friendly and professional approach the whole process wasn't as daunting as I expected it to be. I will certainly recommend Bryants to family and friends, and when the time comes for me to sell my own property I will give you a call. Thanks again for all your hard work. All the best, Rosanna Hart
1/5
GoogleAVOID THEM, PLEASE!!! We have been charged £500 for a deposit for a studio flat. I did mention to an agent that I need to know moving date 2 weeks in advance, as I have to give 2 weeks notice to my current landlord. Got a call from BRYANTS 2 weeks later telling me to move within 3 days time!!!!!!!! I did ask if they if they can extend moving date and guess what???? NO! My £500 went into someone's pocket in this tricky game without any rules!!!!! Shocking, disgusting, disgraceful, shame..........................
5/5
GoogleVery happy with the service, extremely professional went over and beyond. Best Estate Agents I’ve ever dealt with, I would highly recommend them!
Thank you for your patience and kind review
5/5
GoogleSuch an excellent agent!
Thank you for your kind review
1/5
GoogleIf there less than one star defiantly I would choose it. You Hasan and Clark stop doing this job it's not for you guys . over than 5 weeks waiting for an answer Yes or No after viewing a flat in Aaron Hill and they never bother. your only concern is how to lie.
2/5
GoogleHistory: Bryants opened at a time when the Beckton area was been developed 80s and 90s. Bryants used to produce maps, as many of the new roads were not in the London A-Z atlas (the days before SatNav!). Bryants used to the only agent if you wanted to buy or sell a property in Beckton. My complaint is related to the Letting side of Bryants. Over the past 2-3 years, I have suffered from noise from the tenants they put in. The tenants themselves are fine.Twice they put in tenants with young children. (aged < 4 years). The young children keep running backwards and forwards. I used to get woken up at 5.30am everyday because the child would run around. The landlord put in Laminate flooring on the first floor. So the combination of young children running around and laminate flooring, has made my life a pain. One of the tenants had a dog, the lease prohibits pets. The dog would run around and you could hear the noise. I did complain to the landlord, who had the cheek to tell it was my fault to live on the ground floor. Even though he had put laminate flooring, which is very bad in terms of noise. Plus, he had 5-6 people crammed into a 2 bedroom flat. One of the room, is barely a single room. Bryants could show some consideration, when selecting tenants. Especially for flats on upper floors. Older children e..g older then 7 years and above don't seem to run around so much. So are fine for flats on the first floor. In my opinion, Bryants should have been showing such families young children, flats on the ground floor. Bryants are located just by ASDA and opposite Beckton station. I have no complaint about their sales side.
5/5
GoogleAmazing service and gave complete assurance of any problems they can't solve
Appreciate your kind review
1/5
GoogleAbsolutely bunch of horrible workers So unprofessional . They are just looking to take your money and put into their own account . They are very horrible and has got the worst customer service ever. I do not suggest any one to rent a property from this people as they will take your money and kick you out and threaten you All the workers are horrible people! Never returns deposit, THIEVES!!
5/5
GoogleI had a fantastic experience with Hasan. He found me a house, I will recommend him to anyone.
It was great assisting you . Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bryants Estate Agents's London office has 131 reviews across 1 platform: 131 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Bryants Estate Agents is rated 3.6 out of 5 across all 131 reviews, and 3.6 out of 5 on Google from 131 reviews, checked 9 October 2026.
Bryants Estate Agents, 1, Mary Rose Mall, London E6 5LX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.