Trusted Agent profile · London
★★★★★
301 reviews across 2 platforms
121 Fulham Palace Road, London, W6 8JA
Broadway and West's office in London, at 121 Fulham Palace Road, is rated 4.7 out of 5 across 301 reviews on two platforms, including 300 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend those who seek to find new accommodation to use Broadway and West and specifically ask for Fatima. She is a very sweet, approachable person who has helped me majorly during the process, advising me on which areas will work best for me and showing me a variety of properties within my budget. I highly recommend her for any of those looking for any properties; she will not let you down 🙌🏾
5/5
GoogleVery happy with our dealings with Broadway and West this past year. Everything went smoothly and all correspondence was replied to quickly - would highly recommend
5/5
GoogleLeo and Rashid and the whole team are wonderful. I have known Broadway and West for many years and they have found some truly fabulous tenants for me. They are always super helpful, friendly and professional and I can only recommend them.
Dear Kiki, Your smile and bubbly personality is contentious and we are all extremely happy to have you as a valued client. Thank you for your 5 stars review.
5/5
GoogleHi guys in Broadway and West, I would just like to thank you guys soo much for all your hard work and support you guys done for me and my friends to move in. I know we came at like the most busiest time of the year asking for a 5 bedroom house in Fulham as we are Tech Music school students and wanted something close to our university. We are so grateful you founded us a place and was patient with us and we will be studying there next year as well and we will be renewing with you guys I hope. Francesca and Hassan the two people that were helping us were really great. I have posted on your facebook too but because you guys were so helpful I thought I would post on google I hope we can renew with you guys next year again and i will tell all my fellow students to come to your agency. Regards, Sally, Tim, Holly, Ryan and Raj. P.S highly recommend this agency over Foxton.
5/5
GoogleThanks to Broadway & West we were able to find a great flat in a perfect location. Hasan was kind and efficient throughout the entire process. Highly recommended.
5/5
GoogleI have been using Broadway and West to rent out my properties for over ten years now. I deal mainly with Hasan Rashid, a manager who makes the whole process as friction less as possible. New tenants are always found in good time and all paperwork, certificates etc. addressed. I feel he really understands the needs of all parties involved and I can highly recommend his services and those of Broadway and West.
5/5
GoogleBroadway & West have been letting and managing my Hammersmith property for 15+ years now and never fail to find me tenants. Any downtime I have had in this period has been of my own choice - for maintenance work. The tenants have all been good so far too and respectful of the property, as a result I have never had to retain any of the various deposits held during these tenancies.
5/5
GoogleI found Broadway and West really helpful and efficient. Hasan Rashid was lovely, very cooperative and helped me out through everything. Thank you very much Hasan!
5/5
GoogleGreat service and good communication. Hasan was able to quickly find the ideal house for us and made the process very simple.
5/5
GoogleI had a great experience with Broadway and West and specially with the agent Alice Differ-Jones who assisted me well during my search of a property and the process of getting it.PositiveResponsiveness
Thank you for your feedback, We are glad we were able to help you secure property with your needs.
5/5
GoogleThank you for these past years. Absolutely brilliant service and team! Special thanks to Ilia and Harun. All the best, Pedro
5/5
GoogleRasid and his team have been great in helping me finding a property to rent. Thank you.
5/5
GoogleHasan has been extremely helpful with everything. Very good estate agents and always willing to help tenants.
1/5
GoogleVery unprofessional. Contacted them multiple times but all they would say is their "colleague" was going to call back but never did. The agent I spoke to was very rude and intimidating.
Dear Alfredo, Please accept our apologies for the way we have handled your enquiry. It is not customary for our negotiators to be rude to our clients they are trained to communicate in a polite and calm manner, to understand their needs and requests. We will investigate why you were treated without the due courtesy and attention and will endeavour to make the necessary changes to eradicate these reasons. Stuff training is always ongoing and we will renew our efforts to keep on top of it.
5/5
GoogleHasan was extremely helpful and helped me find an ideal house within a matter of days.
5/5
GoogleHasan was greatly helpful, and the management by broadway and west also has a generally quick response!
5/5
GoogleGreat service and support. Mr. Hasan Rashid was especially helpful throughout the process. Thanks!
5/5
GoogleHasan was wonderful and efficient. We had a really nice experience with Broadway and West.
5/5
Googleveryhelpful, very professional and friendly I highly recommend Harun and his team
5/5
GoogleI needed to find a property to stay in a very short time and Broadway and west especially the girl that helped me to find one, Fatima, has been really helpful, finding for me a nice accomodation in one of the most beautiful areas in London, Fulham. I recomend it to everyone who is looking for a serious and professional letting agency.
5/5
GoogleGreat customer service and quick process offered by Fatima, I have a nice studio at a good price in Hammersmith, would recommend!
Dear Andy, thank you for your review and we are pleased to be able to help you on your property needs.
5/5
GoogleOne year after, once again, Mr Hasan Rashid is amazing.
5/5
GoogleVery good letting agency, Hasan was very helpful and responsive. Would recommend.
5/5
GoogleFatima has been very nice and friendly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
