Brinkleys Estate Agents London reviews

★★★★★ 5/5

Trustpilot

Brinkley’s made the sale of our flat happen

Brinkley’s said that they had years of experience in selling our flat and this was clearly proven by finding the right buyer for us, in difficult and changing times. During the pre exchange process they offered advice to us, whilst always providing excellent communication. They showed all the potential buyers around our flat and followed the agreed script of key selling points, which is so important in challenging times of selling property. They helped us align our Zoopla advert, so it stood out from the other flats also being marketed by other estate agents. Would very much recommend them….

Tim · 5 October 2023

★★★★★ 5/5

Trustpilot

Exceptional support to landlord

Dhruvika Patel is the property manager for my flat which is let through Brinkley’s, and the service and support she provides is nothing short of exceptional. Due to external factors, I have had a few problems with my flat lately. Dhruvika has been there to help every step of the way, always available and promptly responding to all my queries, providing suggestion and solutions when needed, and proactively taking things forward. Overall she had made my life easier and the problems less stressful to deal with. It is such a relief to have my flat managed by someone who I can trust even when things go wrong.

Aino · 1 April 2022

★★★★★ 5/5

Trustpilot

James and Graeme were Reliable

James and Graeme were Reliable, friendly and professional despite some challenging few months.

Vitasta · 9 October 2024

★★★★★ 5/5

Trustpilot

Pleasant reliable agent

From the day I met this agent she has try to make sure I'm happy. All my concerns were addressed and she would follow up with answers for any questions she was not able to deal with at that appointed moment. She work over and above to make sure I would be happy in my new home. I would recommend her to anyone who is looking a new home and someone reliable to help them. She's really helpful, very good at her jod and a pleasant person to deal with.

Marsha · 12 September 2023

★★★★★ 4/5

Trustpilot

Helpful and Good Customer Service

Dhruvika, our Property Manager was fantastic at getting various problems in the flat sorted as soon as possible. She kept us informed regularly and was always there to help if needed.

Eloise · 5 October 2023

★★★★★ 5/5

Trustpilot

I’m a portfolio landlord and Zulekha…

I’m a portfolio landlord and Zulekha has been managing my properties in Putney for the last 2 years. I went to Brinkley’s as I was unhappy with my previous agent and I had doubts how Brinkley’s would work but I must say Zulekha has been highly professional and dealt with all my properties in a well mannered way. She has dealt with all my issues swiftly and I would recommend her to anyone looking for a property manager.Daphne

Daphne · 1 April 2022

★★★★★ 1/5

Trustpilot

Failed to Deliver

We gave Brinkley's the opportunity to sell 3 flats and a house, all local to them - they sold none, and got viewings on just 2.

Tim · 22 July 2026

★★★★★ 5/5

Trustpilot

They go above and beyond to help

When we were trying to find somewhere to live for our university year, it felt like we kept hitting dead ends. Brinkley’s helped us immensely in securing a good place and even when one property didn’t work out for us, one of the agents Suzy Browne in particular went above and beyond in helping us resolve it and find somewhere new straight away. She worked immensely hard to help us and it was much appreciated. Would definitely recommend.

Evan · 12 September 2023

★★★★★ 5/5

Trustpilot

Excellent Service

My husband and I have been dealing with Brinkley's over the last 4 and a half years while renting a property. We have never had any issues or concerns with the company. Now we have left, we wanted to leave a review. Zulekha has been a great contact and has been a pleasure to speak to all these years. We appreciate and respect the way she always accommodated us and handled situations smoothly and efficiently. Thank you!

Zahrah · 18 March 2022

★★★★★ 1/5

Trustpilot

I was with Brinkley's for approximately…

I was with Brinkley's for approximately 16 years. In the earlier years, the service was generally acceptable, though not outstanding. However, in more recent years, the quality of service declined significantly, which ultimately led to my decision to leave.

Miss · 27 March 2026

★★★★★ 5/5

Trustpilot

Positive and refreshing experience

My boyfriend and I were searching for a 2 bed apartment in London. Suzy was very helpful in answering our questions and organising a viewing. When it was confirmed that we would be receiving the property, Suzy organised a second viewing so we could take pictures of the property as we forgot on the first viewing. Easily contacted and offered support while completing all the necessary documentation for then rental.

Teanna · 2 November 2022

★★★★★ 5/5

Trustpilot

Great service

Great service. Special thanks to Gisella, who explained in detail and carefully guided us through all the stages of the rental process.

Syntonia · 16 January 2024

★★★★★ 1/5

Trustpilot

Wimbledon Hill branch:

Wimbledon Hill branch:- Initially thought they were very responsive, despite the overly familiar tone and lack of contact details on the email (no phone number to call), to follow up.- I realised that they were pandering to the current tenant who was moving out than the potential tenant (me), or the landlord/their client.- They wouldn’t reply to my emails or questions about their processes.- They made it seem like I was the problem stopping the rental from moving forward, when I provided everything they asked for within hours and was being flexible on move in dates. - When I took my passport into the office to do a right to rent check, the staff were unprofessional seemed unhappy to be there.Overall, I wouldn’t choose to deal with them again.

NeenMachine · 2 May 2023

★★★★★ 5/5

Trustpilot

Harry - Wimbledon Park Office - Sales

We have just purchased a house via Harry of the Wimbledon Park office. Throughout the entire purchase process Harry has been efficient, professional and pro-active with obtaining answers & info back from the sellers in regard to our various questions. Apart from not being able to accommodate a couple of additional viewings that we requested the whole process has been smooth & very positive and as such we would certainly recommend Harry / Brinkleys.

H · 4 April 2022

★★★★★ 5/5

Trustpilot

Graeme was extremely efficient

Graeme was extremely efficient . When we had a problem with someone who had backed out at the last minute, he quickly made contact with someone he thought would be interested and it all went very smoothly and completed by June 30th !Would highly recommend

Sue · 31 August 2021

★★★★★ 5/5

Trustpilot

Great service from Graeme and James of…

Great service from Graeme and James of Brinkleys in Putney with selling my flat. In a very short space of time there were a number of viewings all from people whose needs matched the flat and the area it was located in. Excellent communication after viewings, during the negotiation period and really helped in getting a fair completion date agreed. As someone who was very keen to sell Brinkleys had a proactive approach that I very much appreciated and were responsive when I did reach out. Their low fee is another win!

Kerie · 27 December 2024

★★★★★ 5/5

Trustpilot

Great service

I had a great experience working with James Hilary and Graeme Gordon from Brinkleys real estate agency during my property purchase in Wimbledon. Their clear and continuous communication made the process seamless. James and Graeme's professionalism and support were instrumental in guiding me through each step. I highly recommend their services to anyone in search of a reliable and effective real estate team.Thank you, James and Graeme!Best regards,

Nurcan · 3 January 2024

★★★★★ 5/5

Trustpilot

Graeme was absolutely brilliant and…

Graeme was absolutely brilliant and kept us up to date and informed throughout our sale in order to ensure that we met the stamp duty deadline. He was lovely to deal with and always dealt with any queries or concerns we had promptly.

Ayesha · 26 August 2021

★★★★★ 5/5

Trustpilot

During our property purchase

During our property purchase, Greame has been the most amazing sales agents I've met in London. Kind, understanding, very good listening skills, outstanding ethical and moral values.

Tinti · 17 February 2025

★★★★★ 5/5

Trustpilot

We have sold twice through Brinkleys in…

We have sold twice through Brinkleys in the last 18 months in SW19 and SW20.

Will · 3 August 2026

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Brinkleys Estate Agency. The entire process was smooth, with no issues at all. Their communication was excellent, and everything was handled transparently. I want to particularly commend Kate Sheard, she was incredibly helpful and always responded quickly to any questions I had. I would certainly recommend them.

Konstantins · 14 August 2024

★★★★★ 5/5

Trustpilot

We were very pleased with the service…

We were very pleased with the service provided by Brinkley’s who acted as estate agents for our purchase. Despite a difficult sale, Graeme was very helpful throughout the process and provided support right up until completion and beyond. Many thanks.

Anon · 26 August 2021

★★★★★ 5/5

Trustpilot

Suzy is a credit to this company

Suzy is a credit to this company.

Luke · 3 September 2025

★★★★★ 5/5

Trustpilot

Thank you Anne

I worked with Anne (B) from both a lettings and sales perspective. She went above and beyond in assisting me with the sourcing of contractors, obtaining competitive quotes and on a number of occasions doing a things herself. She cares about doing the right thing for the landlord, tenant, buyer or seller. If you get to work with Anne - lucky you. Thank you Anne.

Ben · 17 August 2022