Trusted Agent profile · London

Brinkleys Estate Agents London reviews

4.5

★★★★★ Excellent

208 reviews across 1 platform

149 Arthur Road, Wimbledon, London, SW19 8AB

Brinkleys Estate Agents's office in London, at 149 Arthur Road, is rated 4.5 out of 5 across 208 reviews on 1 platform.

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208

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Safe Hands

As a first-time landlord, Marco and team guided me every step of the way from finding a tenant to arranging all the necessary legalities.Going on four years, I cannot recommend Brinkleys highly enough. Professional, up-to-date advice given in an approachable, friendly manner, only a phone call away.I know I and my property are in the best of safe hands, Sandra McGuinness

Sandra · 13 July 2024

Agent replied · 24 August 2024

Hi SandraThank you so much for taking time out to leave us a review. It is highly appreciated, please feel free to contact us should you have any further queries

5/5

Trustpilot

I had the pleasure of recently selling…

I had the pleasure of recently selling my flat through Brinkleys Estate Agents in Wimbledon. It was the first time I've sold a property and an anxiety provoking time but Graeme at the Agency was always on hand, got back to me quickly and allayed many of my fears and worries in a calm and warm, friendly, professional way. I would absolutely recommend them for anyone considering selling their property.They were ACE !

MISS · 31 August 2023

Agent replied · 12 June 2024

Thank you so much for your review Miss Hawman and for trusting us with the sale of your property

5/5

Trustpilot

Superb Service from Brinkleys Sales

I can highly recommend Brinkleys Sales team, who were really pro-active in completing my recent property sale. Graeme Gordon was very knowledgeable, and took control of the sales process from day one, ensuring everything went smoothly; chased conveyancers etc on a regular basis & kept me fully informed at each step. I received a first class service.

Wenhua · 7 July 2024

Agent replied · 24 August 2024

Thank you so much for taking the time to leave a review for Graeme and our sales team. It was a pleasure working with you. Please feel free to contact us if there is anything else we can do for you.

5/5

Trustpilot

Honest trustworthy agents there every…

Honest trustworthy agents there every step of the way. James and the team at Brinkleys have been outstanding. Always contactable, they made the buying process frictionless for us and can’t recommend them highly enough. Listening to our needs, James has also found a property for our parents and a close friend!!!!!! Only down side is our parents in law will live hear us now. lol

Ricky · 5 June 2025

5/5

Trustpilot

Efficient and professional team of sales at Brinkley estate agents

Brinkleys have managed our rental property for years with very efficient service and recently Graeme Gordon from the sales team helped with fast and efficient sale of our house. He is very professional and took great care in ensuring a smooth and quick sale at the best possible price. We thank Graeme and Zulekha and their team for their customer services.

Amita · 13 December 2023

Agent replied · 12 June 2024

Hello Amita, thank you so much for taking the time to leave us a review, it is much appreciated

5/5

Trustpilot

My first experience with Brinkley’s and…

My first experience with Brinkley’s and Maria was incredible. Warm, friendly, reliable, and genuinely human throughout the whole process.

Miranda · 30 May 2026

5/5

Trustpilot

Suzy Browne is a real estate goddess

Suzy Browne is a real estate goddess. She took one look at me and my husband and knew exactly what viewing to show us and within 4 days of looking for a home she got us one. She’s a real estate fairy godmother. The best attitude and just a pleasure to work with. 100/10 ⭐️⭐️⭐️⭐️⭐️

Robyn · 13 June 2025

2/5

Trustpilot

Frustrating - need to do the chasing

Our initial experience with Brinkley’s via Ben was positive. He was efficient and well organised. However, as soon as we agreed to let and paid the deposit, communication from Brinkley’s stopped. We had to chase to find out our move in date and contract signing. There was also an issue where Brinkley’s had not communicated with the landlord who did not know we would be moving in so nothing was ready. 2 months after moving in, we are still chasing the inventory report from Christina.

Rachel · 9 September 2021

Agent replied · 12 June 2024

Dear Rachel,I am sorry to have to read this, Since your review we have changed our process and personal to make sure our service is quicker.Kind Regards Robert Brinkley

5/5

Trustpilot

Graeme at Brinkley’s excellent service

Graeme , on behalf of Brinkley’s, provided excellent service when selling our house. The rate offered was best available on the market , but without compromising the quality of service. Graeme was knowledgeable , easily contactable, responsive to our needs and questions. He offered valuable advice and kept things moving smoothly towards completion. He helped us choose the right buyer out of the offers we received. Overall, we were happy with the service and are happy to recommend Brinkley’s services.

Sonia · 26 August 2021

Agent replied · 12 June 2024

Thank you Sonia.

5/5

Trustpilot

Graeme and James were excellent…

Graeme and James were excellent throughout the sale of our flat, despite 2 buyers pulling out after offers accepted and it seeming uncertain and unlikely at times, they remained professional, calm and collected to see things through. Thank you both! Would 100% recommend

ST · 9 September 2024

Agent replied · 23 October 2024

Thank you so much for taking the time to write such a kind review! We truly appreciate your feedback and are thrilled to hear that Graeme and James were able to provide excellent service throughout the sale of your flat, even with the challenges faced along the way.Your recommendation means a lot to us, and we’re glad we could help you through the process. If you ever need assistance in the future, please don’t hesitate to reach out.

1/5

Trustpilot

Selling Apartment - Wimbledon

We didn't feel like the representative Graeme Gordon had our best interest and was completely driving the sale without any vendor background checks, communication was really poor and would "copy and paste" emails from the potential buyer, not motivated to sell the property and never proactive in the process. There is no chain to escalate and remove complacency from the motion or if we were not getting the correct attention due to whatever reason. My advice is pay a little bit more commission and go to a competitor as the experience was woeful.

Sat · 5 April 2021

Agent replied · 12 June 2024

Dear Sat,Thank you for your review, As the MD I am always in the office available to discuss should this be the case. Kind RegardsRobert Brinkley

5/5

Trustpilot

Supportive and helpful estate agents

We had a great experience with Brinkley's in Putney. They were easily available to ask questions to, gave us lots of time but also didn't put pressure on us to make a quick decision.We were so grateful for their support in helping our buying process move as smoothly as it did. Thank you James and Graeme.

Jodiandsam · 13 October 2023

Agent replied · 12 June 2024

Hi Jodi and SamThank you so much for leaving a review. We will be sure to pass this onto the sales team. We hope you enjoy your new home

5/5

Trustpilot

Responsive, knowledgable and helpful

As first time buyers, my husband and I were a bit apprehensive when looking at properties and then throughout the process once our offer got accepted. Graeme and the team at Brinkleys were always super responsive, knowledgable and helpful and made the whole experience much smoother! Would highly reccomend :)

Lucia · 6 June 2025

5/5

Trustpilot

Great Estate Agent

I highly recommend Brinkleys. It was a pleasure to meet Marco who helped me with a flat that I was looking to rent. Marco and the team were professional, engaging, polite and helpful through the whole process. Thank you all so much.

MARIA · 23 June 2024

Agent replied · 24 August 2024

Thank you so much for your kind words Ms Paiva. Please feel free to contact us if there is anything else we can assist with

5/5

Trustpilot

A superstar agent

The experience of moving house is always stressful however one particular member of the Brinkley's Wimbledon hill team alleviated a lot of that stress. Suzy was beyond amazing and I cannot recommend her enough. She went above and beyond and her determination to assist me from start to finish has been incredible. Worth her weight in gold.

Keira · 6 February 2025

5/5

Trustpilot

Sold flat for above asking within a week of being on the market

Couldn't recommend Graeme and his team more highly. We always felt very comfortable with Graeme in our home, and were always made to feel that every part of the process was our choice (e.g. asking price, viewing times, etc). Mostly importantly, he sold our flat for above asking price within a week of it being on the market - at a highly competitive rate of commission. Would use again without hesitation.

Lydia · 30 August 2021

Agent replied · 12 June 2024

Thank you Lydia.

5/5

Trustpilot

Dhruvika has made living under…

Dhruvika has made living under Brinkleys management so easy, nice and supported. Dhruvika is quick to respond to any query's, always ready with a solution and is overall a lovely person!

Archie · 9 August 2024

Agent replied · 24 August 2024

Hello Archie, the time you have taken to leave a review is highly appreciated. We will always be available should you have any further queries going forward

5/5

Trustpilot

Outstanding service from Brinkley's

The help and reassurance Marco provided in getting my property ready for rental (hiring and managing contractors and offering sound advice along the way), with prompt communication and making himself available at all hours made, what could have been a stressful few months truly smooth sailing. JP stepped in quickly if needed, and he and Gisella quickly found and vetted a tenant, again with extremely efficient communications. I've also received correspondence from Laura and Dhruvika when needed - clearly a well coordinated and supportive team. I could not have hoped for a more positive experience. Thank you all!

Annie · 22 July 2024

Agent replied · 24 August 2024

Hi AnnieThank you so much for taking the time to leave a review. We will be sure to relay your review to all of the team members involved. it is much appreciated and please feel free to contact us if there is anything further we can assist with

5/5

Trustpilot

Great service!

Gisella is extremely helpful when we need anything. The check in was perfectly organised and every little issue we have had has been answered immediately. Thanks again!

Kiara · 25 September 2024

Agent replied · 23 October 2024

Hello Kiara. Thank you so much for your wonderful feedback! We're thrilled to hear that Gisella was able to assist you so efficiently and that your check-in process went smoothly. She always strives to provide the best support possible, and it's great to know that every issue was promptly addressed. If you need anything else, don't hesitate to reach out!

5/5

Trustpilot

Absolutely amazing experience

Absolutely amazing experience! Zulekha Warid is our property manager and she went above and beyond helping us figure out simple things around the property we have just picked up the keys for over the weekend.She was caring and supportive even in her out of hours time which brought us a lot of comfort and security. Highly recommend and thank you Zulekha!

Mariya · 17 January 2022

Agent replied · 12 June 2024

Thank you Mariya, I will pass this onto Zulekha.

5/5

Trustpilot

Graeme was brilliant

Graeme was brilliant, he was in touch with me regularly with every development along the way. The sale not have always run smoothly but Graeme was undeterred and got the sale completed in good time Great service, thanks

Robert · 30 December 2023

Agent replied · 12 June 2024

Hi Robert, thank you so much for leaving a review, will be sure to let Graeme know

5/5

Trustpilot

Always ask for SUZY

It was an absolute pleasure dealing with Suzy at Brinkleys. She listened to all of my requirements when trying to find me the perfect property, which she did ! Everything ran smoothly from start to finish, keeping me informed right the way through. I cannot recommend her highly enough, she went above and beyond. I would strongly suggest, if you are looking for a property you inquire with this lovely lady. Five gold stars !!

Kerry · 19 July 2024

Agent replied · 24 August 2024

Hello KerryThank you so much for taking the time to place a review. .It is much appreciated

5/5

Trustpilot

They are a good team to work with

They are a good team to work with, friendly, efficient and supportive in every way! Should you have a problem or require information, their response time is excellent! Dr. alan Donaldson

Alan · 16 December 2025

Agent replied · 25 December 2025

Thank you, Dr. Donaldson, for taking the time to share your feedback. We’re delighted to hear that you found our team friendly, efficient, and supportive. Providing timely responses and clear information is very important to us, so it’s especially rewarding to know that this stood out in your experience. We truly appreciate your kind words and your trust in working with us. We look forward to continuing to support you in the future.

5/5

Trustpilot

Flat successfully let again

Thanks so much to Marco, Suzy, Anne and the whole team at Brinkleys for all their help and advice in successfully letting our property again.

Janet · 18 July 2024

Agent replied · 24 August 2024

Hi JanetThank you so much for taking the time to leave a review. It is much appreciated

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