Bizspace Limited London reviews

★★★★★ 5/5

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Bizspace, Great Experience

I have had a great experience with Bizspace. Over the years that i have rented, the office upgrades have supported my Business. Upgraded by Phil Sexton and on the day to day running of the centre we have James Titchmarsh MD and a vibrant receptionist Zoe who assists with our postal requirements and client greetings. The centre is clean, fresh and the other businesses within the centre are great to know. Ample parking, meeting rooms with teas and coffees free as standard. Which is always a must. Highly recommend.

Container · 5 August 2025

★★★★★ 5/5

Trustpilot

Excellent Service

We've had an excellent experience with our building agents/team - a top tier level of service. From day one the team has been approachable and incredibly helpful (Ysabelle & Zuzanna). Nothing is ever too much trouble and it shows in how well the building is managed. Parking is hassle free and the manned reception area adds a real sense of security and convenience. Whether its managing post deliveries or just being a welcoming face - it's an asset! Health and safety standards are paramount, everything feels well maintained and secure. Highly recommend!

Rachel · 5 August 2025

★★★★★ 5/5

Trustpilot

Sam and Michaela were fantastic…

Sam and Michaela were fantastic throughout our office search. The viewings were well organised and they clearly listened to what we needed, only showing us spaces that were a genuine fit. When it came to the lease agreement, they handled everything efficiently and were always on hand to explain anything we weren’t sure about. Professional, approachable, and great to deal with from start to finish. Highly recommended.

Peter · 29 April 2026

★★★★★ 5/5

Trustpilot

Parked at the Newton Heath site

Parked at the Newton Heath site Manchester to attend a concert at the Etihad. Its a good walk there/back but safe and flat. Parking site/space/price is excellent but do book for longer than you think you might need. I received a PCN fine for overstaying as the concert overran. Kevin Cavanaugh was exceedingly helpful.

Roger · 22 July 2026

★★★★★ 5/5

Trustpilot

10/10 experience

Our building manager is very respectful, outgoing and all in all a credit to Bizspace. Premises are always kept clean and tidy, the employees within Bizspace are friendly and the facilities are kept up the standards. It makes coming to work less of a chore and enjoyable to be in 8 hours a day. Again, I cannot stress enough the star Andy Payne is always saying good morning when you walk in, making sure you at least smile once in the day.

Tiagan · 22 July 2025

★★★★★ 5/5

Trustpilot

Great workspace, excellent management

BizSpace has been great to work with. The workspaces are really flexible, and they've always been happy to help whenever we've needed to make changes. Big shoutout to Andy, the site manager at the Wakefield site, he's always super helpful and quick to respond. He's gone out of his way more than once to sort things out for us, he’s definitely a massive asset to the team. Thank you!

Dani · 12 September 2025

★★★★★ 1/5

Trustpilot

They are far from business-friendly

They are far from business-friendly. They seem more willing to leave offices vacant than work with existing tenants. They significantly increased our rent while reducing the benefits that were originally offered on top of constant wifi issues. After we moved out, nearly four months passed and we still had not received our full security deposit back. They withheld part of it for unjustified fees, making the entire move-out process unnecessarily frustrating. Save yourself the stress and avoid the headache.

Ersin · 23 July 2026

★★★★★ 1/5

Trustpilot

DO NOT USE BIZSPACE DORKING, FILTHY, UNSAFE, NO UTILITIES

We moved to BizSpace Dorking in late 2024, and regretted the decision immediately. One of the main reasons we chose BizSpace, was because the license agreement explicitly states that animals are not permitted. Several members of our team are uncomfortable around dogs, so this was an important factor in our decision to use BizSpace. Unfortunately, from our very first day, there have been dogs regularly roaming the hallways, often off leads, running into our private offices, barking throughout the day, and on one occasion, even defecating in the carpeted hallway. These are pets; not service animals. Despite the countless complaints we've made to management, no meaningful action has ever been taken. The noise from the dogs is disruptive, and loud enough to be heard by customers during phone calls, creating an unprofessional working environment. Making matters worse, after raising yet another complaint about barking dogs, management responded by complaining about our staff allegedly speaking too loudly during a normal meeting in our boardroom which we pay extra for. The meeting was entirely normal business activity - management later admitted this room was not soundproofed. Rather than addressing the ongoing contract breaches we had reported, management appeared more interested in finding fault with us. The most serious issue has been the internet service. Over the last 12 months alone, we recorded over 40 days where there was no usable WiFi or broadband, including several multi-day outages affecting the entire building. As a business that relies heavily on internet access, like a lot of other businesses, this had a direct impact on our ability to operate. Our business has physically lost money due to this issue, which we have raised to the building manager who does not seem to care. We also had to purchase ethernet cables at our own expense, use mobile hotspots, and even send staff home because the office lacked the basic utilities required for them to do their jobs. Whenever the issue was reported, the response was generally that it is the broadband provider's fault. However, after more than a year of recurring outages, no effective solution has been implemented, no alternate provider has been considered, and no compensation has been offered. During a formal complaint meeting, the building manager claimed that we had only raised the issue once, despite extensive email chains proving otherwise, and the issue also being raised verbally in almost every conversation we have had with the building manager, Lesley, over the last year and a half. During the formal complaint meeting, she dismissed any times we had logged on our side that it had been raised verbally, as she "couldn't be expected to remember verbal conversations". There have also been concerns regarding basic site maintenance and safety. During severe icy weather, the car park became dangerously frozen and was not gritted. Members of staff were slipping over, and concerns regarding accessibility for a mobility-impaired employee were initially met with very little urgency. We have also experienced building works immediately outside office windows without advance notice, disrupting important customer calls with loud drilling and construction noise. In addition, management have entered offices without notice, despite contractual and legal requirements to provide it. The most disappointing aspect of our experience has been the complete lack of accountability. Almost every issue raised has either been ignored, minimised, blamed on a third party, or met with excuses rather than solutions. On top of which, BizSpace Dorking has actually served a notice that they will be implementing a price increase for the spaces we are using, which we believe is a purposeful decision and attempt to get us to vacate the premises and serve our notice due to the complaints they seem unwilling to resolve. We have now served our notice, and are leaving, due to the consistent lack of basic quiet enjoyment - the absence of service and utilities, consistent breaches of contract and UK business and commercial property law, and even disgusting issues like dogs defecating in the hallways. We will be writing a formal compliant to National Trading Standards as well, as it does not appear that BizSpace are part of any approved ombudsman scheme in line with mandatory redress membership. We have not experienced any resolution to our complaints, and have tried to speak to the building managers superiors about this as well. If your business relies on having an internet connection, professional management, adherence to contractual obligations, and a clean, safe and productive working environment, we would strongly recommend you do not use BizSpace.

J · 5 June 2026

★★★★★ 1/5

Trustpilot

Unprofessional Experience, Deposit Never Refunded

I rented an office at BizSpace Wimbledon and my experience has been very disappointing from start to finish. When I vacated my unit at the end of May 2025, I repainted the office to leave it in better condition than when I moved in. Under the contract, my deposit should have been returned within 5 weeks. It’s now been almost 9 weeks, and despite repeated emails and assurances, I still haven’t received it. This isn’t the only issue I faced. Throughout my time renting, I was consistently charged more rent than the advertised room price, and there were multiple problems during my stay that were never properly resolved. Communication from BizSpace has been poor, and the lack of accountability around the deposit is the final straw. For a company of this size, I expected much better professionalism and customer care. Based on my experience, I cannot recommend BizSpace.

Midas · 28 August 2025

★★★★★ 1/5

Trustpilot

London Colney experience

London Colney Initial Challenges:From day one, I faced significant difficulties with BizSpace. Contacting someone for a viewing was challenging, and the info centre even told me the building I wanted to see didn’t exist, despite it being advertised online. When I finally secured a viewing, the space was cluttered with boxes, making it hard to assess properly.Contract Issues:The advertised rent excluded VAT, a detail only disclosed during contract signing as they told me that for them it was “obvious”. I have rented spaces in London for many years where I was always presented with all inclusive monthly charges, and this was the first time I have to deal with this unclearness and If you are not VAT registered (as me), this extra charge become important as you cannot claim it back.The tenancy was advertised as all inclusive rent and bills so I decided to carry on with the contract. Despite requesting written confirmation that bills were included (as the contract was unclear), I later had to repeatedly challenge unexplained charges, which were eventually refunded, but only after extensive follow-ups.Unfulfilled Promises:The space was promised to be cleaned, painted, and re-carpeted before my move-in date but was left untouched, with dirty walls and grimy carpet. The free internet provided, didn’t work reliably, (and never has) adding further inconvenience.Security Concerns:Initially for a good year + the building had no security measures, doors were left open 24/7, with no CCTV or guards. External people frequently used the tenant parking lot, leaving no space for tenants. Despite repeated complaints, improvements were slow and inadequate. There are two busy gyms in this building so a lot of external people will occupy the parking spaces leaving me a couple of times with no space to park.Unprofessionalism:at some point I was mistakenly given another tenant’s personal documents to sign which was already signed, which came across very unprofessional and raising serious privacy concerns. Bathrooms are tired no window or extractor and poorly maintained. Renovation work was also of poor quality; for instance, carpet tiles glued over old ones started lifting within a week.Leaving and Deposit Issues:After enduring yearly rent increases, I decided to leave. Despite giving notice five months in advance, they failed to record it, requiring me to resubmit proof multiple times. I explained that the floor was all stained from the previous tenant, so they asked me if I had photos to prove that which is a sign that they themself do not keep record of what they hand out and their initial condition. As a responsible tenant I gave back the studio in pristine condition better than when it was given to me, leaving behind a good quality fitted venetian blind for free. On the day of my handover, the site manager was unprepared and unaware of our meeting as she stated they had done the check the day before despite the fact they gave me a date and a time for this appointment and I still had the studio keys and I had to take time off work to do so, again very messy and unprofessional.I so asked the site manager to come to with me into the studio and took detailed photos of us in the space as I started to be very cautious of possible problems based on a hand over check done without the tenant presence.After leaving, my deposit was returned a month later with a £150 deduction for a “call forwarding and mail service”, I realised later that yes, there is in their contract and it says "a mandatory deduction based on the size of the space will be calculate and deducted form the deposit" and unfortunately I missed to remember this detail. However my point is that this is "a first" in my long experience of renting spaces around London and this is a service they could not have provided, as my studio had no phone line or mail deliveries. Despite explaining this, my concerns of their ability to deliver this "service they impose", I were ignored leaving me with the suspicion this could be a simple way to secure some extra money from tenants deposit… so be aware of that!To this date after few months from my departure no mail has been redirect to my home address…and it will never be.Final Thoughts:My experience with BizSpace in my two years tenancy has been "meh" definitely expensive (remember that London Colney is in the middle of nowhere and the rent like for like was higher than well served London areas), at times frustrating, characterised by poor communication, unprofessional practices. Even if since then security and site management has improved (still not quite there), I would caution potential tenants to be aware of these issues and ensure every agreement is documented.Quite likely they will answer to this feedback by following "a script"

Mauro · 18 November 2024

★★★★★ 5/5

Trustpilot

Wilson Park, Mancheter

Wilson Park, Manchester. Used a room for 6 weeks to deliver an ESOL course to a group of students. Room was well set out and the equipment provided was high spec. Kitchen facilities were excellent. Kevin, the Centre Manager, was very helpful and checked throughout the period of the course that we had everything we needed. All other staff were also friendly and created a warm environment. An enjoyable 6 weeks. Highly recommended.

John · 26 May 2023

★★★★★ 1/5

Trustpilot

AVOID THIS PLACE LIKE THE PLAGUE!!

I moved into Bizspace Gloucester around 7 years ago and during that time have moved around different units. One unit I moved into was like a war zone. I offered to clean and decorate the unit for one month's free rent, which equated to around £300 for about £2000 worth of work. Everything has been fine up until a year or two ago. They got new management in and replaced the site manager Jackie (who was lovely) with what I can only describe as a 'dictator' (she fits in perfectly with their new management at head office).First of all they've recently increased the rent by 40%, you had two choices, move out or sign a 3 year lease. I unfortunately signed the 3 year lease in January, then the economy took a downturn and my business went from huge sales to pretty much nothing.I had to move out of my two units, I had no other choice, I just couldn't pay the rent. Thankfully for Bizspace they had £5-6k of my money in terms of a deposit. I thought oh well, I've lost my money, but at least I'm out of there. Two months later I got over £6500 in charges added to the deposit they already had. What for? What could possibly cost that much money? They've decided to upgrade all the electrics in one of the units, including new LED lighting and charged me for the privilege! They've given dilapidations (repairs required during or at the end of a tenancy or lease) a whole new meaning all of their own!! Dilapidations is Bizspace's opportunity to return a unit to its state prior to me moving in. Not the opportunity to install new electrical systems!!I really can't believe the audacity of this company. The place is what can only be described as a 'dump'. The only work they ever do to the place, is anything they're required to do to stick to the law.They recently had an inspection and their energy rating was rated really badly, they need new windows, new electrics, new everything! So they're passing those costs on to small businesses like me!If you decide to move in, they'll be passing these costs on to you, along with their 40% hike in prices! Good luck!

Miller · 13 August 2022

★★★★★ 4/5

Trustpilot

Michaela made the experience smooth and…

Michaela made the experience smooth and effortless. She was kind and helpful throughout the 2days and went above and beyond to make us feel welcome. An improvement would be a fridge with real milk for tea and coffee

Lisa · 23 January 2026

★★★★★ 5/5

Trustpilot

Hassle free renting

I have been renting from Biz Space Barnsley for several years and I couldn’t recommend them highly enough. The site manager is brilliant, so much so that I recently decided against buying an office in the area. Of all the offices I have rented over the last 25 years Biz Space has been the standout.

Ste · 22 July 2025

★★★★★ 5/5

Trustpilot

Nice Building, Team and Location

We (Income Group Ltd) moved into BizSpace Hooton in July 2021 and have been really happy with both the building and the management team. The building is well maintained, secure and set in a wonderful location. There is plenty of parking, grounds to walk around if you need some fresh air and there are regular mobile catering vans who visit if you don’t fancy bringing lunch or nipping out! The management team are always helpful and will go out of their way to assist you and connect you with the other business residents. Very impressed with the place so far.

Barry · 10 November 2021

★★★★★ 5/5

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Foster Careline at BizSpace Hooton

Foster Careline has been resident in the Hooton Office for 7 years with absolutely no complaints. The building is attractive, clean and well maintained and the surroundings beautiful, with lots of trees, birds etc. - so tranquil. We have free parking in a very large car park which is a huge benefit for us. The manager, Vicki, goes out of her way to help with anything we need and nothing is too much trouble for her. Pauline, Service Manager.

Pauline · 1 July 2021

★★★★★ 1/5

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NHIS at BizSpace Arnold Nottm.

I had to visit NHIS at the BizSpace building in Arnold Nottingham to have my smartcard re-initialised. I was given a postcode and on arriving at the site found NO indication of where I was supposed to go. There were numerous buildings on the site and it was very badly signposted & there were NO signs for NHIS at all. I knew I had to find a lift to gain entry, which I eventually spotted as someone came out of it. By this time I was late for my appointment. On entry to the lift there were 3 buttons G, which I surmised I was on, 1, which I went to & had to find someone to ask if I was on the correct floor, the answer was no! I had to go to 2, to get where I needed to be, If it had been displayed as NHIS press 2 that would have been really helpful. On finally getting to the right floor, again no help how to get to the right bit. Eventually I notice I had to call someone on the internal phone to get assistance. Absolutely ridiculous I was so stressed by the time I got seen, it really doesn't need to be made this difficult BizSpace. Sort out the signage and put CCTV in the lift if you are worried about folk coming in without appointments.

Mandy · 12 April 2021

★★★★★ 5/5

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Thank you to Maya in Egham

Thank you to Maya in Egham. I arrived at the centre to view a couple of the offices available. Maya made me feel very welcome from the minute I walked in and I knew that this was the kind of office environment my business needed. After showing me all options, I was able to have a chat and discuss our requirements as a business with Maya and she took an active interest in what we do as a business and the service that she and the team could provide us. I signed there and then on the spot! Looking forward to being part of the BizSpace Community!! Would 100% recommend these offices to anyone looking for modern and affordable office space!

Ashley · 5 March 2021

★★★★★ 5/5

Facebook

Biz space Bolton. I have been with Biz Space for 3 years now. The location and the set up of site is perfect for my gym. Big clean car park that’s light up at night is something my members really value. Rob our sight manager is brilliant, he is always there to help you and try and sort any problems you may have. Obviously with having a Gym lockdown has been a very difficult time, but Rob has been very supportive and helped the whole time. Everyone on site is friendly, it’s got a great atmosphere, I love having my Gym on this site.

Sofia · 2 February 2021

★★★★★ 5/5

Trustpilot

Design Works, Gateshead

I have been renting office space at Bizspace Design Works, Gateshead for over two years and I cannot recommend them enough. The centre manager Sam has been crucial in the growth of my business and always been willing to go the extra mile, efficiently deal with any minor problems with a welcoming smile and in a professional but friendly manner. She shows interest in how my business is developing and keeps customers spirts high with thoughtful ideas like handing out treats to all the customers. Throughout what could have been difficult times in lockdown Sam was on site daily ensuring all business received the support that they needed, it is reassuring to know that she is willing to support her customers so professionally. When I needed to expand my business the help and support I was given made my decision easy to stay and expand within Design Works.

Chris · 1 February 2021

★★★★★ 1/5

Facebook

Sold our unit without even bothering to inform us even long after the sale. We were notified by our new landlord that we had to change payment details one working hour before closure for Christmas. Many of our neighbours had already closed and will most likely miss their new rent payment due to Bizspace's utter incompetence. Bizspace had known for months that the site was due to be sold, and then the sale had actually gone through for over 24hours before our new landlord contacted. Bizspace did not formally notify us for another week! On top of this absolutely unacceptable behaviour, when I called to see if the email from our new landlord was a scam, none of the staff at Bizspace had a clue what was going on. There is absolutely no excuse in this day and age for not notifying tenants immediately in this situation.

Edward · 31 December 2020

★★★★★ 1/5

Trustpilot

Had a very disappointing experience…

Had a very disappointing experience with BizSpace Rochdale. I've been back multiple times to try to get my deposit refunded, but the manager,has been completely uncooperative. His attitude was unprofessional and made the whole process unnecessarily stressful. expected a straightforward refund, but stead I've had to chase it repeatedly with no help or courtesy. Would not recommend dealing with this site.

Mr · 22 August 2025

★★★★★ 5/5

Trustpilot

The Atrium, Dorking

Lesley, Millie and Arnold have been very welcoming and accommodating, making the sign-up and move in process quick and painless. Any requests dealt with promptly and with a smile. The Atrium is a great workspace with bright and spacious offices and the added benefits of ample comfortable meeting rooms and break-out areas. I really appreciate the sky views, natural light and greenery from my internal office, not to mention the garden to use as well.

Crucial · 5 November 2021

★★★★★ 1/5

Trustpilot

DO NOT RENT FROM BIZ SPACE

We were their tenant for 2 years , after 2 years we have given notice for 3 months. At the end of 3 months we were going to handle the keys but their manager went on holiday and we had to wait another month and they charged us for that month too . Unit was unoccupied for 4 months.Notice given on 07-06-2019 and they charged us till November. Its like 5 rents. Area manager and head office doesnt have any connection.Our shutter stopped working and it took them 2 years to get it fixed.We never had a chance to met them helpful and friendly staff. In 2 years they changed 4 area managers and none of them take care of their responsibilities. After the payment they made up excuses and didnt pay our deposit too.So be very careful before signing any contract with them.I would never ever rent from them againUpdate: we havent received our deposit back

Cemal · 6 January 2020