5/5
GoogleReally good storage, helpful staff, overall a great experience!
Trusted Agent profile · London
Big Yellow Self Storage Co Ltd London reviews
★★★★★
313 reviews across 1 platform
100 The Highway, London, E1W 2BX
Big Yellow Self Storage Co Ltd's office in London, at 100 The Highway, is rated 4.8 out of 5 across 313 reviews on 1 platform, including 313 Google reviews rated 4.8.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
Googleextra charges for the insurance, unclear invoice and if i would like to enter outside working hours before 8 am or after 6pm ( when the traffic is small) I have to pay extra 5 £ for every entry. Do not recommend
5/5
GoogleExcellent gents Tiarn and Maz, best service from storage
5/5
GoogleVery helpful and quick service, Tiarn deserves a raise.
5/5
GoogleReally helpful team made everything super easy!
5/5
GoogleTiarn and naif were amazing showing me around and explaining everything
5/5
GoogleIm a business customer, i receive 3-4 large deliveries a week and they take care of me and provide an outstanding customer service. Especially naif and maz. Highly recommended for businesses.
5/5
GoogleAlways helpful on phone and email and in person. Makes what should be a stressful thing easy going. Cheers
5/5
GoogleI rented a space here for just over 4 months and had no problems throughout this duration. I'd like to commend both Naif and Joe for their excellent customer service.
5/5
GoogleI arrive at the store and Jason, was friendly, pleasant and polite. The process was easy and efficient. Thank you Big Yellow and Jason for making the process smooth and easy to deal with and for a reasonable price.
5/5
GoogleNice location good service from Tiarn
5/5
GoogleVery nice and kindly staff TIARN
1/5
GoogleTough , nice clean facilities, friendly staff. But they don't answer the phones or reply to emails . Which left me in a bit of a bad situation when I moved in . So I cant recommend. Maybe I got them on a bad day.
5/5
GoogleNaïf & maz were very helpful
5/5
GoogleSam and Rina at Wapping are fab, excellent customer service and they put me so much at ease during a really stressful moving day. Thanks big yellow
5/5
GoogleAmazing storage, good stuff, good relationship 💯, good price , my favourite storage …
5/5
GoogleWent to collect some boxes. I didnt have my mask, i should have known better as i work in a GP. But the staff member was very polite and explained the circumstances, bought the boxes out for me. Very quick and friendly service.
5/5
GoogleI strongly recommend and appreciate Maz’s services, best customer service ever.
5/5
GoogleReally great team. Always been easy to communicate with and moving out and cancelling the unit was straightforward with no hidden charges or complications :)
5/5
GoogleSolid experience at Big Yellow Wapping. Great staff, speedy service and great facilities. Joe set us up when we checked-in and was really helpful. Thanks!
5/5
GoogleEasy, simple and speedy set-up. The staff are super friendly and helpful, they walk you to your storage room and explain the process of accessing it on your own, in some case they even help carry our stuff. Would highly recommend.
5/5
GoogleMaz helped me through the process- super easy and takes 10 minutes to get your own locker. Clean facilities too.
5/5
GoogleExcellent service, price and really easy to use. easy to access your unit whenever you need. Everything explained really well! Very happy
1/5
GoogleNightmare trying to get my refund back. Was told over the phone that they had services that were not actually available
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
