Trusted Agent profile · London

Berkshire Hathaway HomeServices London reviews

4.7

★★★★★ Excellent

125 reviews across 3 platforms

24-25 Albion Street, London, W2 2AX

Berkshire Hathaway HomeServices's office in London, at 24-25 Albion Street, is rated 4.7 out of 5 across 125 reviews on three platforms, including 121 Google reviews rated 4.8.

Google logo

4.8 / 5

121

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Sam has been really helpful concerning sales and rentals. He seems to have a lot of experience in both and he went the extra mile to help.

Sue · 12 October 2024

5/5

Google

Thanks Paula O.- although new to the company - I appreciated how swiftly you answered my questions and requests for help, and most importantly how thanks to you - things got fixed in the building in a timely manner.

Alexandra · 26 August 2019

Agent replied · 24 August 2024

Thank you for your review Alexandra. Paula is a credit to the management team and we are glad we were able to resolve the building issues.

5/5

Google

I strongly recommend Sam, Matt and the team at Berkshire Hathaway Hyde Park. They provide a consistent, professional and high quality letting service.

Joel · 12 October 2024

5/5

Google

I would to note and give my thanks to Sam Manley who assisted me and guided me in the negotiations with my tenants.

Bina · 12 October 2024

5/5

Google

Sam has been really helpful concerning sales and rentals. He seems to have a lot of experience in both and he went the extra mile to help.

Susan · 25 July 2024

5/5

Google

Sarah was very accommodating and willing to help me find the right property and followed up regularly with me on the viewings we did in order to understand my impression from each property. Great and efficient service!

Thomas · 28 December 2023

5/5

Google

I chose Kay & Co (now part of the Berkshire Hathaway family) to market my rental property in W2. Unlike the other (larger) firms who viewed the apartment, I really felt that Hannah and Alexandre in particular understood my requirements as a client and they found me the perfect tenants - actually before the property even officially went on the market! They were/are great to deal with and have a real knowledge of the Hyde Park neighbourhood. It’s been a pleasure to work with them and the rest of the Kay/BH team, including Michael, who now handles the day to day management of my property. I would have no hesitation in recommending them to anyone looking for a property agent/manager in W2/W1.

Alex · 26 August 2019

Agent replied · 24 August 2024

Dear Alex, thank you for taking the time to provide such a detailed review, we are sure that this will be helpful to future tenants and landlords considering using our services. We always have tenants waiting for their perfect property to come along, so we are very pleased that we were able to act quickly and match a tenant to yours prior to it reaching the market.

5/5

Google

I had been looking to lease a suitable apartment in London and had been searching for 2 weeks on my own with no success. I contacted Ms. Nicky Sachdev and within 3 days signed a lease. She provided a very quick turnaround and high level of professionalism with great knowledge of the available properties.

HG · 25 August 2023

Agent replied · 24 August 2024

Thank you for your valuable feedback! We are thrilled you found BHHS London and namely our lettings advisor, Sarah to be so helpful in your property search and are glad you were able to find what you need so quickly. We hope you enjoy your new home!

5/5

Google

Sasan is a great communicator and really gets the job done!! Highly recommend him!

Sophie · 12 October 2024

5/5

Google

Totally recommend this BHHS agency. Sam was very helpful and I recommend their services

Dhikra · 12 October 2024

5/5

Google

I highly recommend the fully managed solution for your property. Micheal has been highly responsive and always on top of things and available when we needed him.

Matteo · 26 August 2019

Agent replied · 24 August 2024

Thank you for your feedback, we are very pleased to hear that you have been happy with the service you have received so far from Berkshire Hathaway HomeServices Kay & Co. We look forward to continuing to work with you.

5/5

Google

I wanted to say that Sam especially at the letting team has been fantastic. They had three tenants lined up and managed to secure a three year let with 6 months paid in advance. This will give us peace of mind that our flat will be letted for a significant period with no rent free time. Thanks again

Nikhil · 12 October 2024

5/5

Google

Sam was super nice and helpful!

Stella · 12 October 2024

4/5

Google

For sure the coolest spot!

Trieu · 19 March 2026

5/5

Google

Sarah was truly helpful throughout my search of the right property, giving me hope in the most desperate times.

Mohammed · 28 December 2023

5/5

Google

Samuel Manley has helped us find our new flat and can’t recommend him highly enough. He was very attentive to our needs from the very start and even now that we have settled in the flat he has helped us with any queries that we may have. He is amazing ☺️

Kiriaki · 12 October 2024

5/5

Google

Paula Orlowska is always incredibly helpful, fantastic client service. Thank you Paula!

Noor · 25 August 2020

Agent replied · 24 August 2024

Thank you for your review. We are so pleased to read that you are happy with the service you are receiving.

4/5

Google

You will not be disappointed.

Md · 16 February 2026

5/5

Google

I had a fantastic experience with Sam Manley. He was incredibly quick to respond to my questions and provided helpful solutions right away. His friendly demeanor and expertise made the process seamless. Highly highly recommend!

Malaika · 16 April 2025

5/5

Google

Had a wonderful experience with Nicky in finding my new home. She was extremely helpful and patient throughout the process, ensuring everything went well and smoothly from start to finish. She was so lovely!

Emma · 25 August 2023

Agent replied · 24 August 2024

Thank you Emma. Look forward to working with you again in the future.

5/5

Google

Sarah Bikhit has been so helpful and kind during my search.

Ruth · 28 December 2023

5/5

Google

I have been working with Kay and Co on behalf of Earl Kendrick, specifically with Antrol. The communication on the project has been excellent and Antrol himself is both very friendly and highly knowledgeable in his field. Kay and Co are a pleasure to work with and we look forward to many future collaborations.

Matt · 25 August 2020

Agent replied · 24 August 2024

Thank you for your review. We are so pleased that you are enjoying our service here at Berkshire Hathaway HomeServices Kay & Co. We look forward to continuing to work with you on behalf of Earl Kendrick.

5/5

Google

Since Kay and Co has merged with Berkshire Hathaway the service provided by their building management agents, specifically Antrol, has been of a high standard. Antrol picked up a lot of the difficulties left behind by the previous agents and was able to produce results. We really appreciate his help and work.

Maria · 25 August 2020

Agent replied · 24 August 2024

Thank you very much for your review. We are so pleased that you have seen and felt the positive impact of Kay & Co joining the Berkshire Hathaway HomeServices network. We look forward to continuing to work with you.

5/5

Google

I have been dealing with Amelia Merulla who was amazing and super professional. She found the perfect rental property and helped through out the whole admin process. She was available, professional and kind. I highly recommend working with this agency.

Meriem · 25 August 2022

Agent replied · 24 August 2024

Dear Meriem, Thankyou for your review of our Hyde Park Office. We are delighted you had such a positive experience with Berkshire Hathaway HomeServices London and wish you every happiness in your new property.

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