Berkeley Homes Southall Ltd London reviews

★★★★★ 1/5

Trustpilot

Their approach to business is…

Their approach to business is disgusting. We read that they changed affordable housing from 35% to 12% in Peckham. Fortunately their plan was rejected.

Previously · 30 May 2026

★★★★★ 5/5

Trustpilot

Exceptional Service and Stunning Apartment at Eden Grove by Berkeley Group

I recently purchased a new apartment at Eden Grove by the Berkeley Group, and I couldn't be happier with the customer service I received. The team was incredibly supportive, professional, and time-bound in all their dealings with me. From the initial inquiry to the final paperwork, they ensured everything went smoothly and efficiently.The apartment itself is fantastic, it features modern amenities, a spacious layout, and high-quality finishes. The kitchen is equipped with state-of-the-art appliances, and the living area is bright and airy, thanks to large windows that let in plenty of natural light. The bedrooms are comfortable and well-designed, providing a perfect retreat after a long day. Additionally, the building offers great facilities such as a gym, a communal garden, secure parking, and the convenience of a 24x7 concierge service.After moving in, I encountered minor issues with a dimmable electrical light switch and a leak with the shower screen. However, these were quickly and efficiently fixed within 24 hours by the Berkeley team, demonstrating their commitment to customer satisfaction.Their dedication to providing excellent service made the entire process stress-free and enjoyable. I highly recommend Berkeley to anyone looking for a new home!

Don · 22 October 2024

★★★★★ 1/5

Trustpilot

Poor quality in Hareshill, Fleet

Poor quality in Hareshill, Fleet. Bought a house in Hareshill by Berkeley Homes. Very disappointed by its poor quality assurance and service. Poor quality assurance:- combi boiler water leakage damaged the 1/F floor and kitchen ceiling. Water dripped to ground floor. - enormous energy bills for an unoccupied property to be borne by home buyer w/o any reasoning even after a formal complaint lodged.- energy meters not smartified and didn’t inform the home buyer. - missing furnishing and items which were described in the home specifications. Poor client service and didn’t offer solutions or compensation. NOT worth the premium to pay. NOT recommended to home buyers.

Fanny · 21 October 2024

★★★★★ 5/5

Trustpilot

First home purchase

From placing a deposit to completion, it was just over a month. I was kept updated throughout the process, and every question I had was answered promptly and in full.

KF · 1 April 2026

★★★★★ 5/5

Trustpilot

Dear Sir

Dear Sir, Amazing development from Berkley group at Royal Warwick Square, one of the best developments by central London, I have experienced good quality service throughout purchasing 52 Sherrin House.I have recommended Berkley group development at Royal Warwick Square to my contacts, also at the moment establishing a private lending firm for property investment with Berkley group. Thank you very much and kind regards,52 Sherrin House, Samiq Nuriyev

Samiq · 17 January 2022

★★★★★ 5/5

Trustpilot

Delivery beyond expectations.

The professionalism and curtesy placing us as the customer first. Berkeley has surpassed its initial targets in delivering a development that Southall can be proud of. After the pains of removing the gas works and parking lots, Berkeley has created a wonderful community friendly environment. It has set a new standard for future development for the rest of Southall to follow. It’s a pleasure to take visitors as the destination that we can be proud of. Everyone associated with Berkeley and the development go the extra mile with a smile. 😊 For me Berkeley have genuinely excelled in every aspect. As a former Southallian, I would recommend to any investor or someone looking to return to Southall , that now there is such a desirable place at The Green Quarter.Looking forward to the next phases of development with eager anticipation.

Harsev · 1 October 2024

★★★★★ 1/5

Trustpilot

**Disappointing experience after buying…

**Disappointing experience after buying a Berkeley home, beware of the after-sales service**

Rosh · 26 July 2026

★★★★★ 5/5

Google

Lovely place - great community Keep it up

Ghulam · 16 December 2025

★★★★★ 5/5

Google

Great community and the Christmas event was brilliant!

Esra · 16 December 2025

★★★★★ 5/5

Trustpilot

Phenomenal

Phenomenal. From day one the guys at Highwood have delivered World Class Service. An enormous thank you to Emma and team through the sales process, answering the myriad of questions we had with patience and understanding. After Care from Holly doesn't come better either, again showing that this Company has people that actually care. The build quality is exceptional too. Can't speak highly enough of Berkeley

Matt · 3 December 2021

★★★★★ 1/5

Trustpilot

Revolting organisation -Worcester Park Fire

Revolting organisation, my children lost their first home and everything they ever owned due to a fire in Worcester Park. There were no fire stops or cavity barriers leaving my children in a powerless situation, homeless and lucky to be alive. Yet this company refuse to support the trauma needs caused by their experiences. Do not make the same mistakes and purchase a home from these people.

Angela · 2 October 2021

★★★★★ 5/5

Google

Great place for meetings and networking.

Mehfil · 26 December 2025

★★★★★ 1/5

Trustpilot

I have lived in a Berkeley home for…

I have lived in a Berkeley home for 6years

Micheal · 4 August 2026

★★★★★ 5/5

Trustpilot

Professionalism

So good in leading/explaining to us through all issues that a new home buyer needs or may not know patiently and professionally. Special thanks to Martina Bird, so good before, during and after our stay in UK in early Feb.

Elden · 8 March 2024

★★★★★ 5/5

Trustpilot

Professional employers

Professional employers. Very polite and patient when deeling with clienta

Don · 24 July 2026

★★★★★ 5/5

Google

It’s a great community x

Mindi · 26 December 2025

★★★★★ 5/5

Trustpilot

Good experience

Overall, I have had a very good experience with Berkeley Homes, from the sales ladies to the site team. I love my home and friends and family who have visited have been extremely impressed. There were a few snags that needed to be rectified, but they were all dealt with promptly and efficiently. The aftercare has been exceptional, nothing has been too much trouble.

Disappointed · 15 December 2021

★★★★★ 5/5

Trustpilot

This company has great people who…

This company has great people who provide very strong after move in support!

Frederic · 1 July 2026

★★★★★ 1/5

Trustpilot

Wandsworth Mills Development SCAM

The Wandsworth Mills development has caused more heartbreak, stress and sleepless nights than I ever thought possible.

APT · 2 June 2026

★★★★★ 5/5

Trustpilot

Helpful team and wonderful after sale services

Throughout the purchase process Berkeley Homes has been keeping me well informed, keeping up with the timeline and their information is easily to navigate and digest.In particular I was warmly received by the lady in charge of the sales office at the Eden Grove site in the morning of 22 January 2024, albeit more than 2 hours before the opening hours. She helpfully showed me around and gave me a walk-through of the sample apartment.

Tracy · 2 October 2024

★★★★★ 5/5

Google

Incredible community feeling!! 💚 …

Moneer · 16 December 2025

★★★★★ 5/5

Trustpilot

My wife and I were excited about the…

My wife and I were excited about the prospect of buying our new home at Hareshill in Crookham Village, however the increased interest on mortgages made the sale of my cottage very challenging. We had many views but nobody followed through with an offer for months, although we were mortgage free our potential buyers were not. The customer liaison person at Hareshill acted with great sensitivity to our situation while also balancing a professional approach to targeting BH’s sales. We wish to commend her even though she is no longer with BH.Following our eventual success in completing the purchase on our new BH property we have been delighted by the ongoing support and attention from the on site liaison team, they have been excellent and have on occasion gone beyond what I would expect in terms of support.

Maurice · 30 June 2024

★★★★★ 1/5

Trustpilot

Bought a dream, living a nightmare

Excellent pre-sales but once things started to go wrong they blamed the contractors and never saw anything through to the end. As a result, I now have a cracked worktop which they won’t fix, yellow residue all through my bathroom, am on my third floor, have door handles which don’t match and windows which don’t close. Additionally, the garage door breaks down every couple of months and their design means my windows can’t be cleaned. The most disappointing aspect of all of it is how dismissive they are of problems and their lack of accountability. Would not recommend.

Gavin · 29 June 2024

★★★★★ 5/5

Trustpilot

Quality build and professional customer…

Quality build and professional customer service. Special requests were readily agreed. Choice of carpets, tiling, kitchen colours. House feels solid and substantial. Snags dealt with quickly. Nothing is too much trouble for customer service at this development.

Chris · 12 December 2025