5/5
TrustpilotTake good care of customers’ need and…
Take good care of customers’ need and feeling, while at the same time providing professional and efficient service.
Trusted Agent profile · London
Berkeley Homes East Thames Ltd London reviews
★★★★★
500 reviews across 1 platform
Royal Arsenal Riverside, London, SE18 6FR
Part of Berkeley Homes East Thames Ltd, see every office.
Berkeley Homes East Thames Ltd's office in London, at Royal Arsenal Riverside, is rated 3.8 out of 5 across 500 reviews on 1 platform.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAlways keep me updated during the…
Always keep me updated during the purchasing process, quite impressed by that.
1/5
TrustpilotDO NOT BUY
DO NOT BUY, they produce dangerous homes, just Google Worcester Park Fire. They are not taking any responsibility for their shoddy work. Please trust us
5/5
TrustpilotWonderful experience
Berkeley has excellent customer service team.Sarah and Hannah are very helpful and professional. I really appreciate it. Highly recommended.
5/5
TrustpilotGreat customer service
Great customer service, very helpful and quick to answer any questions. Bought new build off plan, home was perfect on arrival.
5/5
TrustpilotQuality Developer
We had a great overall experience with buying our first home with the Berkeley Group. Quality developer with high standards for both their product and service.
5/5
TrustpilotGreat team work
Great team workGreat service Great costumer serviceEveryone is very nice and prompt to help
1/5
TrustpilotLots of corners cut in system…
Lots of corners cut in system engineering leading to pre-mature boiler failures. Improper installation. Recommend independent review if engineering before purchase.
5/5
TrustpilotExcellent investment experience from…
Excellent investment experience from Berkeley Group, a good sense of quality and security of the property, world class standard of property development and customer services team.
5/5
TrustpilotI had a smooth legal and practical…
I had a smooth legal and practical completion and handover with the professional, kind and responsive assistance of Berkeley’s people.
5/5
TrustpilotSmooth and attentive all the way…
Smooth and attentive all the way through the process. Top marks to all Berkley colleagues 👏
5/5
TrustpilotReview
Yes, it is very good. The sale team is very helpful.
5/5
TrustpilotGenerally it’s quite good purchase…
Generally it’s quite good purchase experience about all the staff and especially sales manager Kai.
5/5
TrustpilotGood design and excellent customer…
Good design and excellent customer services which made me satisfied as an international buyer.
1/5
TrustpilotBunch of cowboys
Bunch of cowboys. Sales driven culture driven by misleading customers and blatant lying. Zero customer focus. I’m pretty surprised they are allowed to operate in this manner.
5/5
TrustpilotRating my questionnaire experience
Rating my questionnaire experience Swift questionnaire giving me space and time to give honest feedback.
5/5
TrustpilotNice Apartment!!
Nice Apartment!!! very good service throughout starting to end of the purchase.
5/5
TrustpilotClear instruction about the questions…
Clear instruction about the questions via international phone call. Politeness and right timing control for worldwide customer about the satisfaction survey.
5/5
TrustpilotGreat service with excellebt build…
Great service with excellebt build quality. will definitely recommand to others!
5/5
TrustpilotPurchased a fabulous property and have…
Purchased a fabulous property and have received the best service. Very happy customer!
5/5
TrustpilotGreat communication
Great communication, great service from beginning to end
1/5
TrustpilotPeople working there are not…
People working there are not professionals and if you NEED a house, forget it.I will never work with them
5/5
TrustpilotThe Berkeley team are absolutely…
The Berkeley team are absolutely fantastic- their customer service is top notch and I couldn’t be happier with my property!
5/5
TrustpilotBest experience on property purchase
Best experience on property purchase. Will definitely purchase another property with Berkley Homes
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