Bensons reviews

★★★★★ 5/5

Google

We had an outstanding experience as a tenant with Bensons, thanks largely to the professionalism and support provided by Nicholas. From the very beginning, he made the process of finding a flat smooth and stress-free. He communicated everything clearly, was incredibly helpful with all my questions, and ensured we felt confident and well-informed before moving in. During my tenancy, Nicholas and Maria consistently went above and beyond. He was always quick to respond, approachable, and proactive in resolving any issues, from routine maintenance to day-to-day matters. His dedication to providing a smooth and positive tenant experience really made a difference. When it came time to move out, Nicholas handled the closure process with the same level of care and professionalism. Everything was transparent, fair, and efficient, which we really appreciated. Overall, we highly recommend Nicholas and the team at Bensons to anyone looking for a trustworthy and responsive property manager. My entire rental experience was excellent from start to finish.

Swapnil · 14 May 2025

★★★★★ 5/5

Google

We had a great experience with Bensons as tenants! The team was incredibly responsive and always quick to help whenever we needed anything. Special thanks to Nicholas and Maria who were very friendly and made everything smooth and stress-free. Highly recommend them to anyone looking for professional and reliable service!

Cindy · 17 November 2025

★★★★★ 5/5

Google

"Exceptional Service from Bensons I had a fantastic experience purchasing my property with Bensons. The team was incredibly knowledgeable, attentive, and professional from start to finish. They made the entire process seamless, guiding me through each step with clear communication and expert advice. What impressed me the most was their commitment to finding the right property for me, rather than just making a quick sale. Their dedication, transparency, and personalized approach made all the difference. I felt well-supported and confident throughout the transaction. I highly recommend Bensons to anyone looking for a reliable and top-notch real estate agency. Nicolas & Maria were on top of it

Meletios · 16 October 2024

★★★★★ 5/5

Google

Bensons have managed my property for over 12 years. The y have been responsive, professional, thorough and always have had my best interests at heart. Sadly our ownership has come to an end. We could not possibly have sold the flat without the expertise of Maria and her team.

Richard · 17 September 2025

★★★★★ 5/5

Google

I have dealt with Bensons for the last 12 years and throughout my experience they have dealt with matters promptly and efficiently. Maria is helpful and approachable.

James · 17 February 2026

★★★★★ 5/5

Google

We have had the pleasure of working with Bensons for 28 years. In 1997 we bought our Westminster flat through them and, having used it ourselves for several years, we successfully rented it out through Bensons for over 22 years. During that period they project managed two refurbs for us and also fully managed and maintained the property. Aside from the refurb periods and part of the Covid 19 lockdown period when renters literally fled the capital, the flat was consistently rented out at excellent rates to high quality clients, most of whom remained with us for multiple years. At the end of August 2025 we asked Bensons to sell the property for us and we were delighted when they secured well qualified buyers who were able to exchange contracts within our 12 week target timescale. Maria Savva’s 40+ years of experience in all aspects of the property sector, including the legal conveyancing process, proved invaluable as she was able to diplomatically work behind the scenes with both sets of solicitors to maintain focus on our target exchange date. Out of hours contact by both Maria and Nicholas with all interested parties helped to keep things on track which we found reassuring and invaluable. Bensons are a small, professional and highly experienced family firm with an intimate knowledge of the Westminster property market and the particular complexities of buying and selling flats in high quality apartment blocks. We highly recommend them to anyone requiring professional property services in the Westminster area.

Craig · 17 December 2025

★★★★★ 5/5

Google

I recently purchased a flat through Benson and they have been amazing. They were on point with everything, especially Maria Savva, she was always responsive and dedicated to getting the deal finalised. The entire process took longer than we expected, but without Maria’s help I’m sure it would have taken us even longer. Thank you so much Maria and Nicholas!

Brandon · 15 December 2024

★★★★★ 5/5

Google

I was delighted to rent a flat in London with Bensons. Nicholas helped me quickly find a wonderful flat in Westminster. The Bensons team provided professional and solution-oriented responses whenever I had a question during my tenancy. I highly recommend Bensons to help you find your dream home.

Maryam · 17 November 2025

★★★★★ 5/5

Google

We recently purchased a freehold property with the help of Bensons, and I couldn't be happier with the experience. The entire process was seamless and stress-free, thanks to their professionalism and expertise. The team was incredibly knowledgeable about the market, always available to answer my questions, and went above and beyond to ensure I found the perfect property. Their dedication to client satisfaction truly sets them apart. I highly recommend Bensons to anyone looking to buy or sell property. Exceptional service from start to finish!

Intrepid · 16 October 2024

★★★★★ 5/5

Google

I had a fantastic experience with this estate agent. They were incredibly helpful throughout the entire process and made what can often be a stressful situation feel smooth and straightforward. Communication was clear, and everything was handled efficiently from start to finish. I’m very grateful for their support in helping me secure the property and would highly recommend them to anyone.

Huseyin · 17 March 2026

★★★★★ 5/5

Google

Here is a pleasant surprise - a professional company that consistently over delivers on its promises. We have engaged Bensons, initially in our search for a high quality apartment to buy in Westminster, and subsequently to find a suitable tenant for the property. In all of our dealings with Maria, Nicholas and Maria we have been delighted with the professional advice we have received and particularly with the speed and accuracy of the responses to any communications. As other reviews have mentioned, this extends to responses late in the evening and even at weekends. Where other ‘big’ agencies fail , this family owned boutique business delivers on its commitments. Bensons have a profound understanding of the property sector in their area, and have built strong relationships with the local property management companies. They also have a network of professional trades to assist with planned or emergency property issues. We can vouch for their tenacity in resolving some maintenance issues for us, liaising with, and managing, third parties to ensure a satisfactory outcome. We would have no hesitation in recommending Bensons and they deserve continued success.

Michael · 13 June 2023

★★★★★ 5/5

Google

I rented through Bensons for nearly five years and had a consistently positive experience. The team was always responsive, professional, and approachable, making the entire tenancy smooth and hassle-free. I really appreciated their support over the years and would happily recommend them to anyone looking for a reliable letting agency.

Ali · 12 July 2025

★★★★★ 5/5

Google

I sold my Westminster flat through Bensons. I did not want to use a large impersonal agency. I wanted people who knew the area, the buildings and who would provide a personal service. I could not have chosen better. Maria and Nicholas were great to deal with and helpful in so many ways to a successful outcome

David · 17 April 2024

★★★★★ 5/5

Google

Two years experience with Bensons estate management was the best decision. They rented out my property in 3 days, everything goes well. My property was in good hands. I really appreciate!

Zhenyu · 17 October 2025

★★★★★ 5/5

Google

My experiences with Bensons have been very positive, and I would gladly recommend them to anyone looking to buy/renovate a property in London. I have used Bensons to purchase and redecorate a property in Westminster. Having looked on the market over a considerable time, and having viewed multiple properties with multiple agents, I can honestly say the service Bensons provides is second to none. Nicholas is the agent who arranged our viewing of the property we were to settle with. We were impressed with his honesty and courtesy. Furthermore, he had great knowledge of the building in which the flat was located and the area. Maria was heavily involved in the eventual purchase of the flat. She also was the project manager for the redecorations that we undertook. We have been so impressed with her dedication, attention to detail and enthusiasm as a manageress. She works incredibly hard, answering emails in the middle of the night if needed, visiting the property at short notice, as well as ensuring work is completed to a very high standard. She clearly has much experience with dealing with properties around the Westminster region, and it shows in her sales and project management. In particular, I would note the after-sale care is remarkable. She is always happy to continue to help with any aspect of your property. The workmen that Bensons use are particularly commendable. Steve, Simon and their colleagues have undertaken an incredibly neat and professional job in redecorating the property. They really do go out of their way to ensure the property is refurbished well. Of note, they have decades-worth of experience in dealing with apartment blocks in Westminster. You can always call them if something needs attention, and they will come almost instantly to help. They really are some of the neatest, most professional decorators I have come across, with a genuine willingness to help. Similarly Wally and Hussein, the electricians which Bensons use, are very dedicated. Wally has brilliant vision with respect to optimum placement of lights and lighting effects, to the extent that his work can dramatically transform a property. He has done a marvellous job. He listens carefully to what you want, and then delivers brilliantly. Bensons is a family-run business, and this is perhaps its greatest strength. The reason is because they deliver a degree of personalised care with such attention to detail that is truly remarkable. As their client, they will put your interests first, and work incredibly hard to help you. One gets the real sense that a great degree of attention is dedicated to the customer. In sum, I recommend Bensons as an agent to buy property from and as project managers without reservation.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 13 June 2021

★★★★★ 5/5

Google

I lived in Westminster for almost 2 years and am really happy with the quality of service I received from Bensons. They have a small team of efficient, committed, responsive, and highly reliable professionals. Everything is of high standard including the apartments they rent, Maria and Nicolas are quick to answer any queries. Most of all, I felt genuine care and well-rounded assistance throughout. My move out was also stress-free (which is wonderful), and if I hadn't had to move home, I would stay with Bensons as long as possible. Highly recommended!PositiveProfessionalism

Assiya · 13 June 2021

★★★★★ 5/5

Google

Bensons is brilliant. I’ve both bought and let a property through them, and received the sort of intelligent, personal service that I’ve not had from any other agent. Emails were answered in the evenings and at weekends, with good humour, when a problem arose. Mostly no problems arose, because Bensons took care of everything for me as a landlord, discreetly and quickly. It was a reassuringly old-fashioned level of care from an agent.PositiveResponsiveness, Quality, Professionalism, Value

Lois · 26 August 2021

★★★★★ 5/5

Google

I’m incredibly pleased and thankful with the service I received from Bensons for my home purchase. Home buying process can be daunting, but their entire team specifically Maria was fantastic every step of the way. I highly recommend them to anyone looking for top-notch real estate services!

Elias · 14 April 2024

★★★★★ 5/5

Google

Bensons have been managing my property for over 15 years & I have never had cause for complaint. Laurence, Kay & Robert were initially who I dealt with but now it’s Maria who is always accessible, prompt and most helpful on all matters including my recent lease extension. Even when I’m abroad she is always there to deal with any issues. A personal & prompt service that gives me assurance. The whole team at Bensons including James I would highly recommend as representatives. Thank you! Mark Wynter

Mark · 14 June 2019

★★★★★ 5/5

Google

I have been the luckiest to have Bensons as my estate agents. It was such a refreshing change as compared to my previous experiences. Both Maria and my landlord were extremely cooperative and hands on. Never was there any issue which wasn't …

Shweta · 17 April 2024

★★★★★ 5/5

Google

We had to move into a flat within a week and these guys aced it, especially Nicholas. The flat had to meet very specific and complex criteria. These guys found a place, furnished it with an additional bed, changed the lock and provided great customer service to accommodate our requirements; all within a 5 day period. So I not only thank them, but would highly recommend if you are after an estate agents that go the extra mile.

Liz · 14 June 2019

★★★★★ 5/5

Google

I want to thank Nicholas and his team for selling my flat. From the outset I was given honest advice with sale values backed by evidence. As a long established family run business I had no hesitation in instructing …

Ashley · 17 April 2024

★★★★★ 5/5

Google

I had bensons as my property managers for over 1 year recently, and I have never had a more positive experience with a property. Everyone, especially Maria Savva, Nicholas Savva and Maria Zannetos, were extremely responsive whenever I faced …

Sambhav · 17 April 2024

★★★★★ 5/5

Google

Couldn't be happier to recommened Bensons. We've been with them for 2 years and they've been excellent - both responsive and attentive. Thank you!

Philippe · 17 March 2026