Trusted Agent profile · London
★★★★★
566 reviews across 2 platforms
3 Victory Parade, Plumstead Road, London, SE18 6FL
Benham and Reeves Woolwich's office in London, at 3 Victory Parade, is rated 4.6 out of 5 across 566 reviews on two platforms, including 155 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Benham and Reeves Woolwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotMoving out
Kayleigh Weston (MARLA) and Raj were helpful for arranging my checkout.
Thanks very much for sharing a five star rating here, Kayleigh in our property management team is very pleased to hear you've had a good service experience with us, this is encouraging feedback.- Emily, B&R
5/5
TrustpilotMy experience with Benham & Reeves in…
My experience with Benham & Reeves in both renting and purchasing a property is superb. The agents are very helpful, professional and responsive giving useful advice fit for our needs and follow up our requests promptly. Highly recommended.
Thank you May, it's great to hear are met your service expectations and were able assist you with buying and letting a property. We are glad you have benefited from our expertise. Thanks for sharing a five star rating here, we appreciate your custom.- Ruth, B&R
5/5
GoogleI have a great experience staying here and Shaun was very polite and helpful.
Thank you Miriam, the Woolwich lettings team were very happy to hear this and see your five star rating here. best regards, Emily Taylor, B&R
5/5
TrustpilotBenham and Reeves Property Agents in…
Benham and Reeves Property Agents in London exceeded my expectations. Their team provided impeccable service, guiding me through the entire rental process with professionalism and expertise. Thanks to their efforts, I found my dream tenant for my unit.
Hi Noel, many thanks for your lovely feedback. We are thrilled to hear our lettings service exceeded your expectations and we found you the righ tenant for your rental property. We're really glad to know you've benefited from our expertise and appreciate your custom.- Ruth, B&R
5/5
TrustpilotPrompt and efficient service to matters relate to letting and tenancy
Prompt and efficient service for rental, dealing with mates affecting the tenants and flat that need rectification. Timely repairs and replacement of furnitures etc .
Hi Fook Kow, many thanks for your kind feedback here, we're very pleased to hear you are finding the lettings and property management service prompt and efficient, thank you for your custom.- Ruth, B&R
5/5
TrustpilotBravo Abbas - and Thank You!
This rating relates to my experience and cooperation with Mr. Abbas Efir. Abbas takes care of my property issues as if they were his own. He proactively spots and resolves problems. His knowledge is thorough and help - invaluable. Thank you!
Thank you Olga, we are very appreciative of you recognising Abbas for his property management skills and knowledge. We know how important this is for landlords and tenants and are glad you are benefiting from his invaluable help. Thank you for your continued custom.- Emily, B&R
5/5
TrustpilotChris is very great!
Chris is very knowledgeable, helpful and really knows his stuff! Wouldn't hesitate to recommend to anyone.
Thanks very much for your service review, Chris was very pleased to hear you have benefitted from his 20+ years of property sales expertise. He is the 'go-to' for many of our Hampstead and Highgate clients so its great to know you have found his knowledge so helpful too. - Emily, B&R
5/5
TrustpilotDele Lawal from B & R has served with a…
Dele Lawal from B & R has served with a very professional service with the old tenant moving out and the new tenant moving in on the same day. This has given me very deep impression.
Hi Jun, so glad you have benefited from our good tenancy turn around which Dele has overseen for you. We are glad our lettings systems are working well for you and appreciate you leaving a five star rating here, thank you.-Ruth, B&R
5/5
TrustpilotFrancesca Sapiano did a terrible job as…
Francesca Sapiano did a terrible job as a property manager. If you are going to deal with Benham and Reeves just make sure Francesca isn’t your property manage. My new property manager did a great job. 6 march 2024
Hi Chris, we appreciate your custom and listened to your concerns back at the time you mentioned to us and I can see we switched you to a different property manager which I hope is working well for you now.- Emily, B&R
5/5
TrustpilotExemplary Service from Bentham & Reeves to manage…
We have used Bentham & Reeves to manage a flat we rent out for c15 years. The service we have received in this time has consistently been excellent whether finding tenants, suggesting pricing, dealing with repairs, financial information and statements - on all aspects of our relationship. The information flow has been exemplary with prompt action, feedback and a proactive approach.
Thank you RonaC for sharing your five star rating here and telling us how happy you've been with our letting & property management service over the last 15 years. We are thrilled to hear you find the service so prompt & exemplary, we are all very encouraged by this. - David M, B&R
5/5
TrustpilotFantastic service
Fantastic service! Tanya and the team have alsways been friendly and very helpful
Thanks very much Elson, we really appreciate your positive feedback and five star rating here. Great to know Tanya is doing a good job with managing the property.- David M. B&R
5/5
GoogleExceptional team at B&R with a fantastic service from the first meeting all the way to tenant support! Edelyn, Shaun and Joyce are fantastic, extremely responsive and brilliant at their jobs. Highly recommended if you are looking for a property in the area.
Thanks Hafeez, its great to hear you've had such a positive experience renting experience with our Woolwich lettings and property management teams, this is great to hear and we wish you well in your new home. - Ruth, B&R
5/5
TrustpilotAppreciations to Ivan Hrissimov
The service that B&R team has been providing is professional and efficient. We appreciate the great efforts and support from Ivan Hrissimov. Kind Regards,Sammie Xi and Valerie Wang
Hi Ning, thank you very much for sharing a five star rating here and for your kind comments about the lettings service you've had from Ivan which is appreciated.- Emily, B&R
5/5
Trustpilotamazing service...thanks to Brett
amazing service...thanks to Brett and his team for helping so much in accommodating our requests and moving us in so quickly
Thank you Ms Tan, it was our pleasure helping you find your perfect home. We hope you enjoy your apartment and Kensington with all it has to offer. Kind regards, Emily Taylor, B&R
5/5
TrustpilotA good experience thanks to Tanya's approach
As a tenant, Tanya has always been a pleasure to deal with. Over three years she has always been responsive, helpful, and polite and I'm grateful for all her efforts.
Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R
5/5
TrustpilotThomas at Beaufort Park has been…
Thomas at Beaufort Park has been amazing, he made my buying experience so easy, highly recommended !
Thank you Cody, we're really pleased to know we made your buying experience of a London property such a highly positive one. We wish you well with your new home.best regards, Emily Taylor, B&R
5/5
GoogleWe have been happy with the services of our agent, Shaun Tan. He has been quick to respond to any of our queries and generally very helpful, and the letting out of our flat and car park have been smooth.
Thank you very much for this lovely service feedback which Shaun the lettings team are very pleased to see along with your five star rating. We are grateful for your custom. - Ruth, B&R
5/5
TrustpilotReview - Service
I have been dealing with Kayleigh for a while now and she always delivers excellent service - she is thorough and actions all our requirements quickly
Hi Glenn, thank you for your kind feedback about the property management service you've been having from Kayleigh, we are thrilled to hear everything is going well for you and appreciate your custom.- Ruth, B&R
5/5
Trustpilotswift and professional tenant support
Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us
Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R
5/5
TrustpilotThey are super helpful and cooperative
They are super helpful and cooperative, especially Kyle and Veronica.
5/5
TrustpilotVery good experience
Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.
Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R
5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
5/5
TrustpilotGreat Service
I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you
Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R
5/5
TrustpilotThomas Grossi at Benham and Reeves…
Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!
Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R
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Yes. In The Trusted Agent 2026 awards: Benham and Reeves Woolwich, London won Trusted Agent.
