Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe staff managing the property are very professional, efficient and responsive.
Simon · 11 September 2026
Agent replied · 11 October 2026
Hi Simon, we’re really pleased our Nine Elms team have assisted you so effectively. Thank you for recognising the hard work of the Benham and Reeves lettings and property management teams, this feedback is very important to us. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotWe were assisted by Di Gong and Zak…
We were assisted by Di Gong and Zak Taylor in letting of a flat. They were professional, efficient, easy to work with. Zak was very helpful with our documents and assisting in our signing. He was attentive and courteous. Di was absolutely exceptional - extremely knowledgeable and experienced, insightful, provided superb advice and suggestions, prompt in responding and very conscientious.
Heather · 24 March 2023
Agent replied · 12 June 2024
Thank you Heather, what absolutely fantastic feedback here for Di and Zak in our White City branch. We're so pleased you've benefited from their many years' of knowledge and experience working in London lettings. Great to hear this.- David M, B&R
★★★★★ 5/5
GoogleI couldn’t recommend Benham and Reeves enough, particularly Kyle and Veronica.From the initial viewing till now, they have remained the most professional estate agents I have worked with.thank you
Sun · 27 December 2024
Agent replied · 11 December 2024
Hi Sun Kim, we're thrilled to see your wonderfully positive feedback here along with a five star rating. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotThank you Yuan Luo
Fantastic service and I couldn’t thank Yuan Luo enough for her phenomenal job ranging from arranging the appointment and dealing with queries phenomenally quick and efficiently. Unfortunately I had a few issues with the solicitor and despite this she managed to constantly get updates and keep all parties informed along the way. I would recommend their services to anyone out there.
Harjun · 23 December 2024
★★★★★ 5/5
TrustpilotMy best experience with an Agency yet to be matched!
Honestly the best experience I have had with an agent I didn’t get into the exact mechanisms of what is a company policy and what is not but for sure people here are gems who help whenever possible and genuinely advice based on what is best for you rather than try to manipulate you into one option or another because they want to increase their profits …etc.
Rashid · 16 March 2026
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service! In early January I spotted an apartment for rent, it was exactly what I was looking for in terms of location, price, and everything else.
David · 30 April 2026
Agent replied · 4 June 2026
Hi David, thanks for sharing such kind feedback here for the service experience you've had renting a property with Rubel and Thuraya in our Kensington lettings team. We are thrilled to hear you've felt so well supported. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotBuying property…
I was dealt by Mr Thomas Grossi.he was always very helpful and willing to assist and giviing up todate information without unnecessary delay.
Abida · 12 June 2026
Agent replied · 23 September 2026
Hi Abida, we are very pleased to hear you've benefited from Tom's property sales expertise and professionalism and are glad to hear you've had such a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotBuyer- great service
I bought a property that was marketed by B&R. Very happy with the service provided and the support throughout the purchase process. Many thanks especially to Roman Salehi!
Alexis · 30 April 2026
Agent replied · 4 June 2026
Hi Alexis, its great to hear such lovely feedback here for the service you've had from Roman in our London sales team. We are really glad to hear you've benefited from his expertise and that you've felt well supported throughout the property purchase process. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotQuick service and quick to respond and…
Quick service and quick to respond and quick to reolve a problem
Gerard · 13 August 2026
Agent replied · 23 September 2026
Thanks Gerard, we're glad we've been responsive and quick in our service back to you. Thanks for sharing a five star rating here, its appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleExcellent service, Kyle and Veronica made the process seamless. Have dealt with any issues that arose but has been a great experience. 5/5 recommend !
Chris · 27 December 2024
Agent replied · 11 December 2024
Hi Chris, thanks very much for sharing a five star rating here. We are very pleased to hear you've found the lettings service seamless. We are all thrilled to hear this. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotThe Benham and Reeves team and Danish…
The Benham and Reeves team and Danish have been an excellent and professional group to work with. They are consistently prompt in responses and always make themselves available to respond to any concerns.
Javad · 26 February 2026
Agent replied · 4 June 2026
Hi Javad, thank you for your highly positive feedback for the service you've had from our Woolwich lettings team, we are glad to hear the service is consistent for you. Thanks for your continued custom.
- Ruth, B&R
★★★★★ 5/5
GoogleMax was great to work with with all our maintenance needs. Very communicative, informative, and punctual!
Brian · 17 April 2025
Agent replied · 17 April 2026
Hi Brian, we're very glad to hear you've had such a positive service experience our Max in our Nine Elms property management team. Thanks for sharing a five star rating here.
- Ruth, B&R
★★★★★ 5/5
Trustpilotimmense gratitude
I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home. His support went above and beyond a transaction and he was there every step of the way, no question was a silly one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.
Munira · 31 August 2024
Agent replied · 23 October 2024
Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotMany thanks to Abbas Efir!
Abbas Efir is my property manager and he has been doing a great job, he’s always very responsive and super kindThanks for all your help Abbas you’re the best!
Giulia · 17 October 2024
Agent replied · 23 October 2024
Hi Giulia, thank you for sharing a five star rating here. We are thrilled to hear you are having such a great service experience from Abbas in our property management team. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotYoshi Tsuji and his team are great to…
Yoshi Tsuji and his team are great to work with. Always provide high quality support and introduce professional clients to us. It has been a pleasant experience working with Yoshi.
Yien · 26 September 2024
Agent replied · 23 October 2024
Thank you very much for sharing a five star rating here and for telling us about your service experience with Mr Tsuji, our Japan Desk Manager. We are very glad you have had such a good experience and found the lettings process to be professional. Thank you for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Letting Agents
Benham & Reeves are great at what they do, the staff are efficient and friendly who made the whole process of getting new tenants easy, a pleasure to deal with them - particularly Rahim Velji who was our letting agent
Toulous · 26 March 2024
Agent replied · 12 June 2024
Hi Toulous, we appreciate you sharing a five star rating and are very pleased to hear you've had a efficient and friendly service experience from Rahim and our Colindale lettings team. Thank you for your continued custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotBengam &Reeves ,very helpful and professional people
Bengam &Reeves is a very serious company! And very very helpful! Rubel is very friendly and he helped me with all I need to know and do . I recommend this company as they are very professional people
Oana · 3 May 2024
Agent replied · 12 June 2024
Hi Oana, its great to hear you've had such a positive experience with our lettings service in Kensington and we appreciate you recommending us, thank you for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotKyle and Veronica were really nice and…
Kyle and Veronica were really nice and supportive, they do provide us with useful information and we are happy with the great living experience.
Jiahui · 15 December 2024
Agent replied · 24 December 2024
Hi Jiahui, we're pleased to hear you've had such a positive renting experience with Benham and Reeves and are glad you've benefited from Kyle and Veronica's collective expertise. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotMy experience with Francesca Moralis…
My experience with Francesca Moralis was outstanding. She was professional and responsive, swiftly securing reliable tenants for my property. The entire process was seamless and stress-free. I highly recommend her services.
Munera · 4 August 2024
Agent replied · 24 August 2024
Hi Munera, thank you very much for your lovely service feedback, we're pleased to hear you've had such a great experience as a landlord with Benham and Reeves. We appreciate your custom.- Ruth, B&R
★★★★★ 5/5
Trustpilotimmense gratitude
I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home for myself and my daughter. His support went above and beyond a transaction and he was there every step of the way, nothing question was a sill one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.
Munira · 16 July 2024
Agent replied · 24 August 2024
Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotAbbas Efir has been a reliable and…
Abbas Efir has been a reliable and diligent property management administrator during the last 7 years I’ve been dealing with B&R. He’s always responsive and gone the extra mile to accommodate my requests. You can rely on Abbas to relieve the stress of owning/leasing out your property.
Patrick · 24 March 2025
★★★★★ 5/5
TrustpilotThank you Denisa for your excellent service!
We would like to thank Denisa for her high efficient service for the maintenance of the flat. We moved in since 2019, whenever needed, we always can get professional help in time. She and her team is the good reason to keep us renewing our lease year by year. We really appreciate it.Thank you Denisa!
Z · 16 December 2022
Agent replied · 12 June 2024
Thank you very much for your very kind words about Denisa and our property management service. We are thrilled to hear you value the service, this is wonderful to hear.- Emily, B&R
★★★★★ 5/5
TrustpilotIvan and team are always very…
Ivan and team are always very professional and available when help is needed with our long term lets.I would have no hesitation in recommending them as letting agents.
Lorraine · 16 September 2024
Agent replied · 23 October 2024
Hi Lorraine, its great to hear you are finding the London lettings and property managment service provided by Ivan and the team professional and efficient. We are very grateful for this feedback and for you sharing a five star rating here. Thank you for your continued custom with us.- Ruth, B&R
★★★★★ 5/5
TrustpilotMawaddah
I would like to thank Di who has been looking after us for the last few years as a tenant, i am always able to rely on him on every thing such understanding honest and straightforward and of course i cant forget to thank Jade as well many respect to both of you.
Ma · 20 February 2023
Agent replied · 12 June 2024
Thank you Mawaddah, its very kind of you to take the time to appreciate Di and Jade at our Hyde Park lettings branch. They are thrilled to see your lovely comment and five star rating.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.