Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have been using Benham and reeves…
We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.
Christine · 31 March 2022
Agent replied · 12 June 2024
Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R
★★★★★ 5/5
GoogleWesley and Veronica have both been extremely helpful always.
Kainaz · 25 October 2023
Agent replied · 24 October 2024
Thanks Kainaz, we really appreciate you sharing a five star rating here and leaving a comment, the Hammersmith team are very pleased to hear you've had a great service experience with us.
- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional and friendly staff
Professional and friendly staffVery good communication
Mr · 20 December 2023
Agent replied · 12 June 2024
Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotIt was a great easy experience
It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.
Turki · 30 March 2022
Agent replied · 12 June 2024
Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R
★★★★★ 5/5
GoogleVery happy with my rental experience and service from Wesley in particular who followed up on issues as per expectations.
Andy · 25 October 2022
Agent replied · 24 October 2024
Thank you for sharing your five star rating and telling us you've had such a great experience with our rental service, Wesley is really happy to see this.
- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha
The service as lending manager and the other related services are really very supportive and continuous.Thanks
AMUTHA · 20 February 2023
Agent replied · 12 June 2024
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat work
Great work from Shanghai office, always help at the right time.
Yi · 14 July 2023
Agent replied · 12 June 2024
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
★★★★★ 5/5
GoogleQuality and good service
Ferda · 28 December 2023
Agent replied · 24 October 2024
Thanks Ferda, we're very happy to hear you've found the service at our Hammersmith estate agents good quality. We appreciate you sharing a five star rating here too, thank you.
- Ruth, B&R
★★★★★ 5/5
GoogleI was looking for a flat in Hammersmith and lucky enough to work with the
Hammersmith great team.
They have very helpful throughout the whole process, which is second to none!
Z · 25 October 2020
Agent replied · 24 October 2024
Thanks very much for your lovely feedback, our Hammersmith lettings staff are really pleased to hear that you had such a good experience with renting a property in London. We know it can be quite stressful sometimes. Thanks again for taking the time to leave this review, regards Emily, B&R
★★★★★ 5/5
TrustpilotAbbie White helped us tremendously in…
Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.
Frank · 3 March 2022
Agent replied · 12 June 2024
Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R
★★★★★ 5/5
GoogleVery happy with this agency .
Thank you for sherrie she been very helpul , proactif and professionnal with us .
I recommend this agency 100% .PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 25 October 2020
Agent replied · 24 October 2024
Thanks Sarah, five stars and a 100% recommendation is high praise indeed, thank you so much! Sherrie and the Hammersmith team were very encouraged by your kind comments. Its always our pleasure to help you. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Aga · 23 March 2023
Agent replied · 12 June 2024
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Pietro · 10 March 2023
Agent replied · 12 June 2024
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
★★★★★ 5/5
TrustpilotMy agent is Mr Di Gong
My agent is Mr. Di Gong
Cathleen · 3 August 2023
Agent replied · 12 June 2024
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
★★★★★ 5/5
GoogleHad a super positive experience working with Wesley. He was extremely professional, patient and helpful - would definitely recommend!PositiveResponsiveness, Professionalism
Maeve · 25 October 2021
Agent replied · 24 October 2024
Thanks Maeve, really good to hear you had such a positive experience working with Wesley from our Hammersmith lettings team. Thanks for the five star rating too.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Hannah · 31 March 2022
Agent replied · 12 June 2024
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
★★★★★ 1/5
TrustpilotIf you book a viewing the agent may not turn up
Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency
Max · 28 February 2018
Agent replied · 12 June 2024
Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
SANDER · 7 September 2021
Agent replied · 12 June 2024
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Xu · 30 March 2022
Agent replied · 12 June 2024
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
★★★★★ 5/5
GoogleWe just moved into the flat, we were dealing with Wesley. He was very helpful and handle the things very professionally.
Thanks.PositiveProfessionalism
Mayooran · 25 October 2020
Agent replied · 24 October 2024
Thanks Mayooran, we are delighted to hear you experienced a professional service and we wish you a very happy tenancy. Kind regards, Emily, B&R
★★★★★ 5/5
GoogleExcellent service from Wesley from beginning to the end. Very responsive throughout the process and we're very pleased with the service provided.
Helen · 25 October 2020
Agent replied · 24 October 2024
Thanks for your feedback Helen, it is great to hear our responses and service were good and receive your five star rating. Many thanks, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
Apollo · 19 October 2023
★★★★★ 5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Fares · 20 October 2020
Agent replied · 12 June 2024
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Lisa · 18 November 2022
Agent replied · 12 June 2024
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.