Trusted Agent profile · London

Benham and Reeves Hammersmith London reviews

★★★★★ Excellent

533 reviews across 2 platforms

Unit C, Distillery Wharf Chancellors Road, London, W6 9GX

Benham and Reeves Hammersmith's office in London, at Unit C, is rated 4.6 out of 5 across 533 reviews on two platforms, including 117 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

117

Reviews on Google

This office

Trustpilot logo

416

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Benham and Reeves Hammersmith, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 12 June 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Google

Wesley and Veronica have both been extremely helpful always.

Kainaz · 25 October 2023

Agent replied · 24 October 2024

Thanks Kainaz, we really appreciate you sharing a five star rating here and leaving a comment, the Hammersmith team are very pleased to hear you've had a great service experience with us. - Emily, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 12 June 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 12 June 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Google

Very happy with my rental experience and service from Wesley in particular who followed up on issues as per expectations.

Andy · 25 October 2022

Agent replied · 24 October 2024

Thank you for sharing your five star rating and telling us you've had such a great experience with our rental service, Wesley is really happy to see this. - Emily, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 12 June 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 12 June 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

5/5

Google

Quality and good service

Ferda · 28 December 2023

Agent replied · 24 October 2024

Thanks Ferda, we're very happy to hear you've found the service at our Hammersmith estate agents good quality. We appreciate you sharing a five star rating here too, thank you. - Ruth, B&R

5/5

Google

I was looking for a flat in Hammersmith and lucky enough to work with the Hammersmith great team. They have very helpful throughout the whole process, which is second to none!

Z · 25 October 2020

Agent replied · 24 October 2024

Thanks very much for your lovely feedback, our Hammersmith lettings staff are really pleased to hear that you had such a good experience with renting a property in London. We know it can be quite stressful sometimes. Thanks again for taking the time to leave this review, regards Emily, B&R

5/5

Trustpilot

Abbie White helped us tremendously in…

Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.

Frank · 3 March 2022

Agent replied · 12 June 2024

Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R

5/5

Google

Very happy with this agency . Thank you for sherrie she been very helpul , proactif and professionnal with us . I recommend this agency 100% .PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 25 October 2020

Agent replied · 24 October 2024

Thanks Sarah, five stars and a 100% recommendation is high praise indeed, thank you so much! Sherrie and the Hammersmith team were very encouraged by your kind comments. Its always our pleasure to help you. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Nick Hubbard

Very professional service being offered especially their prompt action to locate suitable tenant.

Aga · 23 March 2023

Agent replied · 12 June 2024

Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R

5/5

Trustpilot

Professional agency

Great experience, we were assisted by Di and Jade with utmost professionalism

Pietro · 10 March 2023

Agent replied · 12 June 2024

Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R

5/5

Trustpilot

My agent is Mr Di Gong

My agent is Mr. Di Gong

Cathleen · 3 August 2023

Agent replied · 12 June 2024

Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R

5/5

Google

Had a super positive experience working with Wesley. He was extremely professional, patient and helpful - would definitely recommend!PositiveResponsiveness, Professionalism

Maeve · 25 October 2021

Agent replied · 24 October 2024

Thanks Maeve, really good to hear you had such a positive experience working with Wesley from our Hammersmith lettings team. Thanks for the five star rating too. best regards, Emily Taylor, B&R

5/5

Trustpilot

Tanya manages my property so well she…

Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.

Hannah · 31 March 2022

Agent replied · 12 June 2024

Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R

1/5

Trustpilot

If you book a viewing the agent may not turn up

Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency

Max · 28 February 2018

Agent replied · 12 June 2024

Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Great experience for property sale

Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.

SANDER · 7 September 2021

Agent replied · 12 June 2024

Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service

Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.

Xu · 30 March 2022

Agent replied · 12 June 2024

Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R

5/5

Google

We just moved into the flat, we were dealing with Wesley. He was very helpful and handle the things very professionally. Thanks.PositiveProfessionalism

Mayooran · 25 October 2020

Agent replied · 24 October 2024

Thanks Mayooran, we are delighted to hear you experienced a professional service and we wish you a very happy tenancy. Kind regards, Emily, B&R

5/5

Google

Excellent service from Wesley from beginning to the end. Very responsive throughout the process and we're very pleased with the service provided.

Helen · 25 October 2020

Agent replied · 24 October 2024

Thanks for your feedback Helen, it is great to hear our responses and service were good and receive your five star rating. Many thanks, Emily Taylor, B&R

5/5

Trustpilot

Thorough Professional …

Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.

Apollo · 19 October 2023

5/5

Trustpilot

Excellent service and professional…

Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.

Fares · 20 October 2020

Agent replied · 12 June 2024

Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service from Simon.

Excellent service from Simon.Definitely recommend

Lisa · 18 November 2022

Agent replied · 12 June 2024

Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves Hammersmith's Google reviews

Questions about Benham and Reeves Hammersmith London

Has Benham and Reeves Hammersmith won any awards?

Yes. In The Trusted Agent 2026 awards: Benham and Reeves Hammersmith, London won Trusted Agent.

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