How many reviews does Benham and Reeves London have?

Benham and Reeves's London office has 512 reviews across two platforms: 97 on Google, 415 on Trustpilot (across the whole business).

What is Benham and Reeves London's rating?

Benham and Reeves London is rated 4.6 out of 5 across all 512 reviews, and 4.8 out of 5 on Google from 97 reviews.

Where is Benham and Reeves's London office?

Benham and Reeves London, 6 Hebden Place, Nine Elms Point, London, SW8 2FR.

Trusted Agent profile · London

Benham and Reeves London reviews

4.6

★★★★★ Excellent

512 reviews across 2 platforms

6 Hebden Place, Nine Elms Point, London, SW8 2FR

Part of Benham and Reeves, see every office.

Benham and Reeves's office in London, at 6 Hebden Place, is rated 4.6 out of 5 across 512 reviews on two platforms, including 97 Google reviews rated 4.8.

4.8 / 5

Reviews on Google

This office

415

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Benham and Reeves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Trustpilot

Shocking Practice

We had videos of a property and an offer accepted, put down the holding deposit as per requirements. Only to be told, the price had changed (by around 200pcm) and we didn’t have the flat.Incredibly poor service, should not have taken a deposit if this was the case. Then it took them over a week to return the greater than £400 deposit. Cowboy-esc structure to the company in this regard. Would avoid if you can.

ML · 9 September 2024

Agent replied · 23 October 2024

Hi ML, we're very sorry for any inconvenience caused to you. The landlord decided not to proceed with the tenancy and it seems we fell short in getting your deposit returned as quickly as we would usually do. We will be looking into this in case of any learning on our part. - David M, B&R

5/5

Trustpilot

Abbie White was a pleasure to work with!

Abbie White was a pleasure to work with! She made my entire experience from viewing the flat, to negotiating the offer, to completing the reference process and signing the agreement very straightforward and clear. I would highly recommend working with Abbie to other prospective tenants.

David · 7 September 2023

Agent replied · 12 June 2024

Hi David, thanks very much for your kind words and five star rating shared here for our Hampstead lettings team member, Abbie. We're all thrilled to hear you've had such a great experience renting with us and we hope you enjoy your new home.- Emily, B&R

5/5

Google

We’ve been using B&R for over 20 years - very happy with all their fully managed service - everyone of the staff member are extremely helpful. Thank you to everyone.?

Lina · 23 January 2026

Agent replied · 25 January 2026

Hi Lina, we are thrilled to hear you've had such a great lettings and property management service and it has been our pleasure to have your custom this past twenty years. We are glad you have benefited from our expertise and things are working well for you as a Landlord. We value your continued custom with Benham and Reeves. - Emily, B&R

5/5

Trustpilot

Excellent Service

Many thanks to Rahim Velji and the team at Benham and Reeves for successfully letting my flat again. I have used Benham and Reeves for many years and have always received a very efficient and attentive service.

David · 20 January 2024

Agent replied · 12 June 2024

Hi David, thank you very much for leaving a five star rating here which Rahim and the lettings team are very glad to see. We also glad to hear that as a landlord with us for many years, you are still receiving high levels of service from us. We appreciate your custom.- Emily, B&R

5/5

Trustpilot

Edelyn Reynolds was a pleasure to work…

Edelyn Reynolds was a pleasure to work with! She made the entire process very clear and straightforward, was extremely responsive, and came back to me on my queries in amazing time. I would highly recommend working with Edelyn and Benham & Reeves!

David · 15 September 2023

Agent replied · 12 June 2024

Hi David, thanks very much for your very kind words which encouraged Edelyn greatly. Its good to hear you've had such a good service experience and we are worthy of your five star rating. Thanks!- Emily, B&R

5/5

Trustpilot

A good agency

The agents, Yoshi and Ivan, worked very hard to find the right tenants for our flat. They took care of everything and ensured smooth process.

Customer · 14 October 2026

5/5

Trustpilot

The process was handled professionally…

The process was handled professionally from start to finish and the tenant was obtained quickly. I would particularly like to thank Raj the manager of the Beaufort Park office.

Mr · 24 August 2025

5/5

Trustpilot

Abbas Efir has been an absolute…

Abbas Efir has been an absolute pleasure to work with. His professionalism, efficiency, and dedication to both his work and clients are truly commendable.Abbas and his team have made every interaction seamless and enjoyable, and I look forward to continuing my relationship with Benham and Reeves thanks to the excellent service they provide.

Sarah · 22 October 2024

5/5

Trustpilot

Great rent

Di and Joanna were very helpful to us during our rental and provided great assistance during the process.

Mu · 28 November 2024

Agent replied · 24 December 2024

Hi Mu, thanks very much for sharing a five star rating here which Di and Joanna are thrilled to see, we are glad you've found the lettings and property management service and the process very helpful. Thanks for your custom, it's appreciated.- Ruth, B&R

5/5

Trustpilot

Excellent service

As a long term oversea property investors in London, We found Benham team very service-oriented and reliable in the property management services. Special mention must go to Abbas who has an exceptional skills in surpassing customers expectation, Abbas is very attentive to details, and communication skill has been excellent. Keep it up Abbas. Thank you.

Dr · 6 April 2022

Agent replied · 12 June 2024

Thank you very much Dr Wong, Abbas & all of the London property management team are very encouraged by your lovely feedback and five star rating. It's really appreciated and we will endeavour to keep up the good standard!- David M, B&R

5/5

Trustpilot

Qilin and Claire been amazing…

Qilin and Claire been amazing throughout the process of the lettings. Very smooth very professional

Adl · 30 April 2026

Agent replied · 4 June 2026

Hi Adi, thanks for sharing such positive feedback for the service you've been having from Qilin and Claire in our Wembley lettings and property management teams. We are very pleased to hear you felt well supported throughout the lettings process. - Emily, B&R

5/5

Trustpilot

Very nice talk and I got so many…

Very nice talk and I got so many information. Big thanks.

John · 29 May 2026

Agent replied · 24 August 2024

Hi John, its great to hear you have had such a great service experience with Benham and Reeves. Thanks for sharing a five star rating here in recognition, it's appreciated. - Ruth, B&R

5/5

Google

From the first time you call Benham and Reeves you're treated with great attention...this won't stop when you sign the contract and you move in, it will go way beyond to the smallest guidance you migth need. You will always finds them there to help and support. Thanks Kyle for the great service.

Bilal · 13 June 2022

Agent replied · 12 June 2024

Hi Bilal, thank you very much for rating our Nine Elms branch with 5 stars, we're very pleased to hear you had such a great experience renting though us, Kyle is very appreciative of your kind feedback. - Emily, B&R

5/5

Google

We have an outstanding experience with Benham&Reeves Team. They helped us find the perfect flat, connected us with a reliable solicitor, managed a seamless and high-quality renovation, and ultimately rented the property out efficiently. Their professionalism, responsiveness, and end-to-end service made the entire process smooth and stress-free. Highly recommended.

STEL · 12 June 2025

Agent replied · 25 August 2025

Thank you Stel, it's great to hear we met your service expectations and were able assist you with buying, refurbishing then letting your London property. We are really pleased you have benefited from our end-to-end expertise here in Nine Elms and it is a pleasure to have been of assistance. - Ruth, B&R

4/5

Trustpilot

I would really like to express my…

I would really like to express my gratitude and appreciation for Francesca, our property manager. She is very prompt and detail oriented, we have never had any issues contact Ms Francesca during our stay at the property as well. She has kindly and promptly resolved all our issues related with the house and the move out. Thank you, appreciate your time and support, always 😊

Amina · 14 November 2024

Agent replied · 23 November 2024

Hi Amina, thanks for taking the time to leave such a lovely review along with your four star rating. Francesca and the property management team are thrilled to hear you've had such a good service experience renting with Benham and Reeves. Thank for your custom. - Ruth, B&R

5/5

Trustpilot

Great service by Anna!

The team headed by Anna Kaplan did a brilliant job for us handling the end of one lease and securing a new tenant. All was done seamlessly. It was such a relieve with us being overseas and not having the burden to coordinate all the required stuff like tenancy termination, cleaning , vetting new tenants etc.We were kept updated throughout the process. Fully satisfied with the great customer service.Nathan

Nat · 28 October 2023

5/5

Trustpilot

great landlord agent

great landlord agent , we should know , weve been with them 8 years

Mark · 29 April 2026

Agent replied · 4 June 2026

Hi Mark, thanks for taking the time to leave this lovely feedback for the landlords service you are receiving from us. We are glad you are benefiting from all our core services and you find our team solutions-oriented which is great to hear. Thanks very much for your continued custom with Benham and Reeves. - Ruth, B&R

1/5

Trustpilot

An UNACCEPTABLE FOUR YEARS,at 8 Clement…

An UNACCEPTABLE FOUR YEARS,at 8 Clement Avenue / Flat 7

D · 27 May 2026

Agent replied · 4 June 2026

Hi DM, we take all reviews seriously and asked Trustpilot to provide evidence of your tenancy. They sent your name and email which does not match the name on the tenancy agreement and the email address does not match our database. Saying that YOU have been living 4 years living at this property is being looked into by our compliance team. WE HAVE NOT RECIEVED ANY COMPLAINT FROM THE ACTUAL TENANT AT THIS PROPERTY. - Emily, B&R

5/5

Trustpilot

Excellent Service

We rent our apartment we these guys. Had excellent service from George who we viewed the property with. We have had a few little issues and Tanya Karachorova the Property Manager has been super efficient (new dishwasher supplied and fitted in a few days for example) very helpful and friendly.

Drew · 18 August 2022

Agent replied · 12 June 2024

Thanks very much for sharing your five star rating and review here Drew.We're pleased to hear you have experienced a great lettings and property management service from our Kew Bridge team.- David M, B&R

5/5

Trustpilot

Very efficient and thorough when it…

Very efficient and thorough when it comes to lettings protocols that are easily understood by us, their clients. Thank you to Greta and Tom. They also give us ample time to respond.

Jasmine · 24 January 2024

Agent replied · 12 June 2024

Hi Jasmine, thank you for leaving a five star rating and for your lovely feedback. We're glad to hear you've had a really good service experience with Greta and Tom, we appreciate it.- Emily, B&R

5/5

Google

I’ve been a customer of Benham &Reeves for 15 years now I found their service to be excellent. I recently let my apartment in Highbury Square in London. Ivan Hrissimov was great support and everything was done to my complete satisfaction

Padraic · 13 June 2023

Agent replied · 12 June 2024

Hi Padraic, thank you for your continued trust in us and for telling us you've found the service consistently excellent which is good to hear. Ivan is very pleased to see this - thank you very much. - David M, B&R

5/5

Trustpilot

Penny was fantastic and really made the…

Penny was fantastic and really made the process as stress free as possible!! Highly recommended!

Alex · 18 November 2024

Agent replied · 23 November 2024

Hi Alex, we're very pleased to hear you've had such a fantastic experience with Benham and Reeves. Penny is very glad to see this and your five star rating. Thanks very much for your custom.- Ruth, B&R

5/5

Trustpilot

I'm happy to renew the tenancy with Raj…

I'm happy to renew the tenancy with Raj and Anne, they are professional and always helpful.I must say thank you to Kayleigh always response and assist me promptly.

Kanny · 20 March 2024

Agent replied · 12 June 2024

Hi Kanit, we are very pleased to hear you are happy with the letting and property management of your propery, Raj, Anne and Kayleigh are very glad to hear this. Thank you for sharing a five star rating too. - Ruth, B&R

5/5

Google

Great experience working with Benham and Reeves. The attention to detail and responsiveness was second to none. From the offer to moving in (with everything signed) was extremely quick. Would strongly recommend going through this company for any rentals in the nine elms area. We worked with Kyle who was very professional and friendly! AndyPositiveResponsiveness, Professionalism

Andrew · 13 June 2021

Agent replied · 12 June 2024

Thanks Andy, we're thrilled to hear you had such a highly positive experience and found our lettings service in Nine Elms so responsive. We wish you well with your tenancy. best regards, Emily Taylor, B&R

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