How many reviews does Benham and Reeves London have?

Benham and Reeves's London office has 507 reviews across two platforms: 97 on Google, 410 on Trustpilot (across the whole business).

What is Benham and Reeves London's rating?

Benham and Reeves London is rated 4.6 out of 5 across all 507 reviews, and 4.8 out of 5 on Google from 97 reviews.

Where is Benham and Reeves's London office?

Benham and Reeves London, 6 Hebden Place, Nine Elms Point, London, SW8 2FR.

Trusted Agent profile · London

Benham and Reeves London reviews

4.6

★★★★★ Excellent

507 reviews across 2 platforms

6 Hebden Place, Nine Elms Point, London, SW8 2FR

Benham and Reeves's office in London, at 6 Hebden Place, is rated 4.6 out of 5 across 507 reviews on two platforms, including 97 Google reviews rated 4.8.

4.8 / 5

Reviews on Google

This office

410

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

The Benham and Reeves team and Danish…

The Benham and Reeves team and Danish have been an excellent and professional group to work with. They are consistently prompt in responses and always make themselves available to respond to any concerns.

Javad · 26 February 2026

Agent replied · 4 June 2026

Hi Javad, thank you for your highly positive feedback for the service you've had from our Woolwich lettings team, we are glad to hear the service is consistent for you. Thanks for your continued custom. - Ruth, B&R

5/5

Google

Excellent service, Kyle and Veronica made the process seamless. Have dealt with any issues that arose but has been a great experience. 5/5 recommend !

Chris · 27 December 2024

Agent replied · 11 December 2024

Hi Chris, thanks very much for sharing a five star rating here. We are very pleased to hear you've found the lettings service seamless. We are all thrilled to hear this. Thanks for your custom. - Ruth, B&R

5/5

Google

Max was great to work with with all our maintenance needs. Very communicative, informative, and punctual!

Brian · 17 April 2025

Agent replied · 17 April 2026

Hi Brian, we're very glad to hear you've had such a positive service experience our Max in our Nine Elms property management team. Thanks for sharing a five star rating here. - Ruth, B&R

5/5

Trustpilot

Many thanks to Abbas Efir!

Abbas Efir is my property manager and he has been doing a great job, he’s always very responsive and super kindThanks for all your help Abbas you’re the best!

Giulia · 17 October 2024

Agent replied · 23 October 2024

Hi Giulia, thank you for sharing a five star rating here. We are thrilled to hear you are having such a great service experience from Abbas in our property management team. Thanks for your custom.- Ruth, B&R

5/5

Trustpilot

immense gratitude

I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home. His support went above and beyond a transaction and he was there every step of the way, no question was a silly one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.

Munira · 31 August 2024

Agent replied · 23 October 2024

Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R

5/5

Trustpilot

Yoshi Tsuji and his team are great to…

Yoshi Tsuji and his team are great to work with. Always provide high quality support and introduce professional clients to us. It has been a pleasant experience working with Yoshi.

Yien · 26 September 2024

Agent replied · 23 October 2024

Thank you very much for sharing a five star rating here and for telling us about your service experience with Mr Tsuji, our Japan Desk Manager. We are very glad you have had such a good experience and found the lettings process to be professional. Thank you for your custom.- Ruth, B&R

5/5

Trustpilot

Great Letting Agents

Benham & Reeves are great at what they do, the staff are efficient and friendly who made the whole process of getting new tenants easy, a pleasure to deal with them - particularly Rahim Velji who was our letting agent

Toulous · 26 March 2024

Agent replied · 12 June 2024

Hi Toulous, we appreciate you sharing a five star rating and are very pleased to hear you've had a efficient and friendly service experience from Rahim and our Colindale lettings team. Thank you for your continued custom.- Ruth, B&R

5/5

Trustpilot

Bengam &Reeves ,very helpful and professional people

Bengam &Reeves is a very serious company! And very very helpful! Rubel is very friendly and he helped me with all I need to know and do . I recommend this company as they are very professional people

Oana · 3 May 2024

Agent replied · 12 June 2024

Hi Oana, its great to hear you've had such a positive experience with our lettings service in Kensington and we appreciate you recommending us, thank you for your custom.- Ruth, B&R

5/5

Trustpilot

Kyle and Veronica were really nice and…

Kyle and Veronica were really nice and supportive, they do provide us with useful information and we are happy with the great living experience.

Jiahui · 15 December 2024

Agent replied · 24 December 2024

Hi Jiahui, we're pleased to hear you've had such a positive renting experience with Benham and Reeves and are glad you've benefited from Kyle and Veronica's collective expertise. Thanks for your custom.- Ruth, B&R

5/5

Trustpilot

My experience with Francesca Moralis…

My experience with Francesca Moralis was outstanding. She was professional and responsive, swiftly securing reliable tenants for my property. The entire process was seamless and stress-free. I highly recommend her services.

Munera · 4 August 2024

Agent replied · 24 August 2024

Hi Munera, thank you very much for your lovely service feedback, we're pleased to hear you've had such a great experience as a landlord with Benham and Reeves. We appreciate your custom.- Ruth, B&R

5/5

Trustpilot

Abbas Efir has been a reliable and…

Abbas Efir has been a reliable and diligent property management administrator during the last 7 years I’ve been dealing with B&R. He’s always responsive and gone the extra mile to accommodate my requests. You can rely on Abbas to relieve the stress of owning/leasing out your property.

Patrick · 24 March 2025

5/5

Trustpilot

immense gratitude

I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home for myself and my daughter. His support went above and beyond a transaction and he was there every step of the way, nothing question was a sill one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.

Munira · 16 July 2024

Agent replied · 24 August 2024

5/5

Trustpilot

Fast and communicative in a scenario…

Fast and communicative in a scenario with lots of moving parts!

Ro · 15 July 2026

Agent replied · 23 September 2026

Hi Ro, its great to hear you've had a good service experience with Benham and Reeves. We are well used to working fast pace with lots of moving parts and are glad you've benefited from our expertise! Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Ivan and team are always very…

Ivan and team are always very professional and available when help is needed with our long term lets.I would have no hesitation in recommending them as letting agents.

Lorraine · 16 September 2024

Agent replied · 23 October 2024

Hi Lorraine, its great to hear you are finding the London lettings and property managment service provided by Ivan and the team professional and efficient. We are very grateful for this feedback and for you sharing a five star rating here. Thank you for your continued custom with us.- Ruth, B&R

5/5

Trustpilot

Thank you Denisa for your excellent service!

We would like to thank Denisa for her high efficient service for the maintenance of the flat. We moved in since 2019, whenever needed, we always can get professional help in time. She and her team is the good reason to keep us renewing our lease year by year. We really appreciate it.Thank you Denisa!

Z · 16 December 2022

Agent replied · 12 June 2024

Thank you very much for your very kind words about Denisa and our property management service. We are thrilled to hear you value the service, this is wonderful to hear.- Emily, B&R

5/5

Trustpilot

Mawaddah

I would like to thank Di who has been looking after us for the last few years as a tenant, i am always able to rely on him on every thing such understanding honest and straightforward and of course i cant forget to thank Jade as well many respect to both of you.

Ma · 20 February 2023

Agent replied · 12 June 2024

Thank you Mawaddah, its very kind of you to take the time to appreciate Di and Jade at our Hyde Park lettings branch. They are thrilled to see your lovely comment and five star rating.- Emily, B&R

1/5

Google

Opening hours is incorrect. No one in this branch on Saturday morning. Tried to call but unable to reach an actual person, only AI taking my message. Was trying to let my flat in the area but reply has been quite slow

Kied · 27 October 2025

Agent replied · 25 January 2026

Hi Kied, we are sorry for any inconvenience this caused on the Saturday morning you tried to reach us. Occasionally, if all our negotiators are on viewings they may not always be able to answer a call so our answering service is used and we do try to get back to people quickly. Your feedback was sent to the branch for learning. - Ruth, B&R

1/5

Trustpilot

Shocking Practice

We had videos of a property and an offer accepted, put down the holding deposit as per requirements. Only to be told, the price had changed (by around 200pcm) and we didn’t have the flat.Incredibly poor service, should not have taken a deposit if this was the case. Then it took them over a week to return the greater than £400 deposit. Cowboy-esc structure to the company in this regard. Would avoid if you can.

ML · 9 September 2024

Agent replied · 23 October 2024

Hi ML, we're very sorry for any inconvenience caused to you. The landlord decided not to proceed with the tenancy and it seems we fell short in getting your deposit returned as quickly as we would usually do. We will be looking into this in case of any learning on our part. - David M, B&R

5/5

Trustpilot

Abbie White was a pleasure to work with!

Abbie White was a pleasure to work with! She made my entire experience from viewing the flat, to negotiating the offer, to completing the reference process and signing the agreement very straightforward and clear. I would highly recommend working with Abbie to other prospective tenants.

David · 7 September 2023

Agent replied · 12 June 2024

Hi David, thanks very much for your kind words and five star rating shared here for our Hampstead lettings team member, Abbie. We're all thrilled to hear you've had such a great experience renting with us and we hope you enjoy your new home.- Emily, B&R

5/5

Google

We’ve been using B&R for over 20 years - very happy with all their fully managed service - everyone of the staff member are extremely helpful. Thank you to everyone.?

Lina · 23 January 2026

Agent replied · 25 January 2026

Hi Lina, we are thrilled to hear you've had such a great lettings and property management service and it has been our pleasure to have your custom this past twenty years. We are glad you have benefited from our expertise and things are working well for you as a Landlord. We value your continued custom with Benham and Reeves. - Emily, B&R

5/5

Trustpilot

Excellent Service

Many thanks to Rahim Velji and the team at Benham and Reeves for successfully letting my flat again. I have used Benham and Reeves for many years and have always received a very efficient and attentive service.

David · 20 January 2024

Agent replied · 12 June 2024

Hi David, thank you very much for leaving a five star rating here which Rahim and the lettings team are very glad to see. We also glad to hear that as a landlord with us for many years, you are still receiving high levels of service from us. We appreciate your custom.- Emily, B&R

5/5

Trustpilot

Edelyn Reynolds was a pleasure to work…

Edelyn Reynolds was a pleasure to work with! She made the entire process very clear and straightforward, was extremely responsive, and came back to me on my queries in amazing time. I would highly recommend working with Edelyn and Benham & Reeves!

David · 15 September 2023

Agent replied · 12 June 2024

Hi David, thanks very much for your very kind words which encouraged Edelyn greatly. Its good to hear you've had such a good service experience and we are worthy of your five star rating. Thanks!- Emily, B&R

5/5

Trustpilot

The process was handled professionally…

The process was handled professionally from start to finish and the tenant was obtained quickly. I would particularly like to thank Raj the manager of the Beaufort Park office.

Mr · 24 August 2025

5/5

Trustpilot

Abbas Efir has been an absolute…

Abbas Efir has been an absolute pleasure to work with. His professionalism, efficiency, and dedication to both his work and clients are truly commendable.Abbas and his team have made every interaction seamless and enjoyable, and I look forward to continuing my relationship with Benham and Reeves thanks to the excellent service they provide.

Sarah · 22 October 2024

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