Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service from Benham & Reeves, especially my letting agent Sarah and Veronica.
Aria · 13 June 2023
Agent replied · 12 June 2024
Thanks Aria, we're very pleased to hear you've had such a great service from our lettings team at our Nine Elms branch and thank you for sharing a five star rating, we really appreciate it.
- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha
The service as lending manager and the other related services are really very supportive and continuous.Thanks
AMUTHA · 20 February 2023
Agent replied · 12 June 2024
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat work
Great work from Shanghai office, always help at the right time.
Yi · 14 July 2023
Agent replied · 12 June 2024
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
★★★★★ 5/5
TrustpilotAbbie White helped us tremendously in…
Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.
Frank · 3 March 2022
Agent replied · 12 June 2024
Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R
★★★★★ 5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Aga · 23 March 2023
Agent replied · 12 June 2024
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Pietro · 10 March 2023
Agent replied · 12 June 2024
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
★★★★★ 5/5
TrustpilotMy agent is Mr Di Gong
My agent is Mr. Di Gong
Cathleen · 3 August 2023
Agent replied · 12 June 2024
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
★★★★★ 5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Hannah · 31 March 2022
Agent replied · 12 June 2024
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
SANDER · 7 September 2021
Agent replied · 12 June 2024
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Xu · 30 March 2022
Agent replied · 12 June 2024
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
★★★★★ 5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
Apollo · 19 October 2023
★★★★★ 5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Fares · 20 October 2020
Agent replied · 12 June 2024
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotEfficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Sue · 26 October 2020
Agent replied · 12 June 2024
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Lisa · 18 November 2022
Agent replied · 12 June 2024
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
★★★★★ 5/5
TrustpilotThe issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
Linda · 31 October 2023
★★★★★ 4/5
Trustpilotthanks of all team,
thanks of all team,always available and kind
Paolo · 30 March 2022
Agent replied · 12 June 2024
Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R
★★★★★ 1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Vas · 15 June 2019
Agent replied · 12 June 2024
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
Darren · 30 October 2023
★★★★★ 5/5
TrustpilotRent a flat in North London
Rent a flat in North London, straight forward no problem!
Steph · 5 December 2018
Agent replied · 12 June 2024
Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R
★★★★★ 4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Jim · 23 October 2020
Agent replied · 12 June 2024
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
★★★★★ 4/5
TrustpilotResponsive
Responsive, reliable and professional.
Boejono · 31 October 2020
Agent replied · 12 June 2024
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
★★★★★ 5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
Zhiqiang · 18 October 2023
★★★★★ 5/5
Trustpilotvery efficient
work very well done
Xuejia · 28 July 2026
Agent replied · 23 September 2026
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotGreat suppprt
Terry · 11 May 2026
Agent replied · 4 June 2026
Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves.
- Ruth, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.