Trusted Agent profile · London

Barnard Marcus Lettings London reviews

3.4

★★★★★

850 reviews across 2 platforms

55 The Mall, Ealing, London, W5 3TA

Barnard Marcus Lettings's office in London, at 55 The Mall, is rated 3.4 out of 5 across 850 reviews on two platforms, including 359 Google reviews rated 4.6.

Google logo

4.6 / 5

359

Reviews on Google

This office

Trustpilot logo

491

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great service and advice from James Fox at Barnard Marcus. Helped us secure a property for our daughter at a fair and appropriate price.

Richard · 18 June 2020

5/5

Google

Rating only, no written review.

August · 16 March 2026

Agent replied · 16 April 2026

Thanks for your 5* review. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

Really good service from Priscilla - fast, efficient and courteous.

R · 18 June 2022

1/5

Trustpilot

Absolutely usless

Absolutely usless. Would never recommend them.

Thomas · 16 November 2022

5/5

Google

Himanshu Rashtogi, the resident financial advisor, has been a great help in remortgaging my property, forthcoming with advice and finding me a great deal!

Sylvie · 19 June 2018

1/5

Trustpilot

Absolute unprofessional bunch of people…

Absolute unprofessional bunch of people trying to do state agency business. I had wasted so much of my time with them.

Syeda · 22 July 2019

5/5

Google

James, Kelly & the rest of the team have been great. Super helpful and kept us updated throughout the process.

J · 19 June 2019

4/5

Trustpilot

Barnard Marcus Mitcham.

Ali and Dagmara have been Excellent Both have made the process so far an easy and pleasent experience.

Lesley · 5 December 2019

5/5

Google

Rating only, no written review.

Samuel · 13 December 2025

Agent replied · 27 December 2025

Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.

1/5

Trustpilot

Staff driving around in company cars…

Staff driving around in company cars speeding and over taking you. Really professional!

Maria · 30 January 2021

5/5

Google

I had an amazing experience, Ricardo did an amazing job finding the right property for me Thanks for all

A · 19 June 2018

1/5

Trustpilot

Avoid for your own sanity

Just avoid, for both property management and when looking to sell.. Save yourselves the anxiety.

James · 10 September 2019

1/5

Trustpilot

Keep well away from the NEW MALDEN…

Keep well away from the NEW MALDEN branch. Just think twice before using them.

Tom · 7 September 2018

1/5

Trustpilot

Impossible to contact

Impossible to contact ! Using any means !

Tony · 23 August 2020

1/5

Google

liars and not honest

D · 18 June 2021

1/5

Trustpilot

Avoid

Consumer · 26 July 2025

1/5

Trustpilot

Avoid if you can!!

Avoid if you can!!!

Airbnb · 15 July 2025

1/5

Trustpilot

Hi everyone,

Luca · 25 March 2025

5/5

Trustpilot

Prompt service and quick response time

Rating only, no written review.

Tosin · 29 February 2024

5/5

Trustpilot

Great service

Rating only, no written review.

Nicky · 23 September 2023

5/5

Trustpilot

Excellent service

Rating only, no written review.

Edward · 23 September 2023

1/5

Google

Unprofessional

Emily · 22 August 2023

Agent replied · 17 June 2024

Hello, I am sorry you feel this way please email me at complianceresidential@sequencehome.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Sarah · 22 August 2023

Agent replied · 17 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Rajvinder · 18 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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