Barnard Marcus Lettings London reviews

★★★★★ 5/5

Google

We had a great experience with Kelly and her team at Barnard Marcus. Kelly was always very responsive - email replies were pretty much immediate which I appreciate. She acted as a liaison between us and the sellers and made the overall process quick and smooth. Would definitely work with BM again in the future!

Monika · 16 April 2025

★★★★★ 5/5

Google

We had the pleasure of working with Imogen Beadon during the purchase of our first flat, and she was brilliant. She was always on hand to answer any queries we had, and went above and beyond to get our purchase to exchange. Thank you Imogen and also Kelly for all the help along the way!

Joao · 16 April 2025

★★★★★ 5/5

Google

I can wholeheartedly say that my experience in selling my property in Ealing with Barnard Marcus was superb. I recommend them 100%. I dealt with Kelly and Imogen in the sales team and they were very professional and helpful at all times. My matter was a little tricky in parts but they gave me lots of support and help in getting it completed. If I ever needed to use an estate agent again in Ealing, I wouldn't use anyone else but Barnard Marcus. Thank so much Kelly and Imogen, you are amazing!

Michele · 19 March 2024

★★★★★ 5/5

Google

Extremely great service provided by Barnard Marcus. In particular, Aaron helped us find our new flat and ensured a smooth and speedy process so we could move in at the date we needed. He was very communicative and professional, making the whole process very pleasant and stress free. A big thank you to Aaron.

Megan · 16 April 2025

★★★★★ 5/5

Google

Having originally bought our property through Kelly and the team, we turned to them a few years later to secure a sale on our behalf. From start to finish we were supported every step of the way, navigating the process and resulting in a successful outcome.

Daniel · 12 July 2025

★★★★★ 1/5

Google

I viewed a property with Barnard i sent my hold deposit, they have one system its takes so long so i told to agent sent back my deposit I was told the process would take 4, 5 days, but it’s now been more than two weeks with no clear update. When I followed up, one of the team members was quite rude and unprofessional. I’m still waiting for my holding deposit to be returned. I’ve never experienced such poor communication and service from an agency before.

Harneet · 27 November 2025

★★★★★ 5/5

Google

My remortgage was handled by Priscilla Mohanarajah and I can’t recommend her enough. As a woman, I specifically asked for a a fellow woman to deal this, sometimes, stressful process. Luckily, because of Priscilla, there were no stress at all. Her approach is professional yet friendly and she’s always there to support you with whatever you need. She’s very thorough and her communication is top notch!

Bea · 26 March 2026

★★★★★ 5/5

Google

Priscilla has been a great help securing our Mortgage. She takes the time to go through the paperwork with us explaining anything we do not understand. She keeps us updated at every stage and always responds to any of our queries. We have been fortunate to have her as our Broker.

Clardean · 16 April 2025

★★★★★ 5/5

Google

Amazing service from start to finish from Kelly and team in Ealing Great communication throughout making the process of selling as stress free as possible. Highly recommended.

Devorah · 20 December 2025

★★★★★ 5/5

Trustpilot

Barnard Marcus Battersea

I have worked with Andrea at Barnard Marcus Battersea to sell a flat in Wadsworth late 2024 and 2025. All through the sales process I found Andrea to be knowledgeable and supportive . She offered advice on areas where improvement would increase the chances of a successful sale. She also advised on work that would not get a return in terms of increased buyer interest or monetary value.

Jann · 24 September 2025

★★★★★ 2/5

Trustpilot

My review

I thank Rodrigo Varela in Barnard Marcus Kennington for his professional attitude, his help and assistance. I find the process of find in a flat to rent in London terribly difficult; Rodrigo helped a lot.

Maria · 24 June 2026

★★★★★ 5/5

Google

Fabian was excellent in showing us the properties. Thank you very much for your assistance.

Mohith · 16 March 2026

★★★★★ 5/5

Trustpilot

Great experience

I recently rented a property through Barnard Marcus Ealing branch and the experience was so smooth and efficient. The letting agent Fabian was so helpful and professional and made me feel at ease at all times. Would like to give a huge thanks to Fabian for assisting me in obtaining my new home.

Dawn · 21 January 2026

★★★★★ 5/5

Google

I’m incredibly grateful to Hajj for his consistent support throughout my rental process. From the very first viewing to contract signing, he was always patient, professional, and kind, and even responded during weekends and after hours. It made a huge difference during such a stressful time, and I truly appreciate his effort in helping me secure a place I feel happy and safe in. Thank you, Hajj! I also appreciate his colleagues who explained the tenancy agreement very clearly and were very patient and friendly when I was a little overwhelmed. They made the whole process much easier, and helped me find a satisfying place to live - really appreciate it！

Chenyu · 28 September 2025

★★★★★ 5/5

Google

Henry was fantastic from start to finish. Highly proactive, personable and successfully secured our new home through a chain scenario that was more complex than initially apparent. Very grateful for his efforts.

Ellie · 28 September 2025

★★★★★ 5/5

Google

Big thanks to Priscilla Mohanarajah for her outstanding assistance with our house purchase. Her expertise and professionalism made everything smoother. From Esther and Gobi

Daia · 27 November 2025

★★★★★ 5/5

Google

Me and my partner dealt with a few agencies that all seemed to let us down. However, Barnard Marcus was the refreshing exception. The quick and clear communication we experienced with Sara was extremely helpful to us. We found a place that met all of our needs and within the timeframe we needed. Can’t celebrate and thank Sara and the Barnard Marcus Ealing team enough.

Daniel · 26 June 2024

★★★★★ 4/5

Google

Very helpful and very understanding. We had a few problems with the flat before being able to move in. However, George was very considerate and did his best to make things move along quickly and get the best result for us! Would highly recommend

Hannah · 16 April 2025

★★★★★ 5/5

Google

We had great experience with mortgage advisor Priscilla Mohanarajah , the whole mortgage process has been dealt with professionalism, efficiency and success ! We are very impressed that Barnard Marcus as an Estate Agency has this service to seamlessly connect us to the mortgage service and luckily, it's Priscilla ! Highly recommend , thank you so much !

Zoe · 16 March 2026

★★★★★ 1/5

Trustpilot

Unprofessional and misleading

The sales negotiator in the Clapham office was, in my experience, highly unprofessional and misleading regarding key property information. We were told inaccurate information about the service charge during the sales process, and when documentary evidence later contradicted what had been represented, there was no meaningful acknowledgement or accountability. This seriously undermined trust in the accuracy of the listing and the information provided. Buyers should independently verify all details and not rely solely on representations made during the sales process.

Customer · 24 May 2026

★★★★★ 5/5

Google

I really like my new house, and I thank Fabien for his help and good behavior.🥰🙏 …

Sana · 7 January 2026

★★★★★ 2/5

Trustpilot

Terrible

The Putney branch as good as allowed our house purchase to fall through after the sellers’ chain collapsed. They completely took advantage of us being chain-free and assumed we would sit silently and wait for things to happen. Zero communication and absolutely no pro-activity. When we eventually found somewhere new and emailed formally pulling out, asking to pass a nice message on to the sellers wishing them luck, we received no response and had to chase for an acknowledgment. An agent at another company winced when we said we were buying through Barnard Marcus, which tells you all you need to know. Never using again.

Cecilia · 20 May 2026

★★★★★ 5/5

Google

We have been very fortunate to have Kelly and her team handling our sale, from the very first moment they visited (December 2023) to completion (September 2024) they have been the only beacon of hope and support throughout what has been …

Daniele · 16 April 2025

★★★★★ 1/5

Google

Regarding the conduct of Barnard Marcus in relation to arranging property viewings. My property is under contract with another agency and Barnard Marcus has attempted to secure viewings through scraps of paper pushed through the door. This practice is misleading and unprofessional as it wastes the time of both prospective buyers and sellers. It also creates unnecessary confusion and undermines trust in the property market. Clients expect transparency and integrity from reputable agents, and such actions are disgraceful and contrary to those principles. All marketing and viewing arrangements should be handled in compliance with industry regulations and ethical standards and Barnard Marcus fails miserably on that front.

Phil · 22 July 2025