Barnard Marcus London reviews

★★★★★ 5/5

Google

We recently moved to the Richmond area, and choosing Barnard Marcus Estate Agents was the right decision in finding our ideal home. Their team was extremely helpful, offering professional advice that made the process much smoother for us. I would like to personally thank Natalie from the agency, who guided me through every step of the moving process. Despite a few challenges along the way, her support helped us stay calm and work through everything successfully. I highly recommend Barnard Marcus as an excellent company, and Richmond as a wonderful place to live.

Thanaphon · 16 April 2025

★★★★★ 5/5

Google

Natalie has been very patient, responsive and proficient with organising all the necessary things to move in to our new flat and fully understands our needs and concerns. Effective communication and both very flexible and adaptable to our needs and concerns again.

Xavery · 16 April 2025

★★★★★ 5/5

Google

I’ve had a great experience with Barnard Marcus - Natalie has been helping us house hunt and has been incredible! She is super helpful and notified us immediately of any availabilities for a viewing. She is a great agent and a pleasure to do viewings with.

Nicky · 31 January 2025

★★★★★ 5/5

Google

Natalie has been really helpful and handles all proffesionally. The Manager Dan was also quite efficient in coordinating with the team and finishing the task. Thanks for getting us the right tenant.

Priya · 16 April 2025

★★★★★ 5/5

Google

Natalie was incredibly helpful when my partner and I were looking to find a new rental property. She was helpful, knowledgeable, and regularly in contact to support us throughout the process!

Martha · 2 March 2025

★★★★★ 5/5

Google

Worked with Natalie who was super helpful. She really listened to what I was looking for and provided really great property recommendations!

Genevieve · 10 April 2025

★★★★★ 5/5

Google

Natalie provided amazing customer service during our house search. Would highly recommend Barnard Marcus and especially Natalie!

Zach · 19 April 2025

★★★★★ 5/5

Google

Natalie was so lovely, answered all our questions quickly and has been so helpful with our move!

Henrietta · 16 April 2025

★★★★★ 5/5

Google

A big thank you to Phoebe and the team at Barnard Marcus. From the start the whole team were polite, professional, knowledgeable and helpful. It has been a difficult chain and Phoebe has worked tirelessly to get us to exchange. Her excellent negotiation skills and ability to communicate effectively with parties across the chain helped guide us through the process. Phoebe shows great empathy and kindness, definitely going over and above our expectations.

Sally · 15 June 2020

★★★★★ 5/5

Google

Natalie was very professional, friendly and efficient in getting the lease agreement completed.

Monika · 25 February 2025

★★★★★ 5/5

Google

I worked with this branch to Renta flat in London from overseas. The staff, especially Omar Y. and Emily G., were amazing and extremely helpful. They had excellent and reliable communication, and went through many challenging situations with me, for example sorting out critical communication items with the landlord, in a brilliant way. Renting from abroad can be difficult and overwhelming, and thanks to the Barnard Marcus team all happened very professionally and smoothly. Amazing and beyond!

Mariana · 16 April 2023

★★★★★ 5/5

Google

Highly impressive agency! I want to thank Faisal for being a pleasure to work with. Friendly, polite and very professional and despite a few unexpected issues with the property he was superb, very patient and kept chasing people and kept me thoroughly updated. Having dealt with many, many estate agents in my time, this experience ranks amongst the best. Thank you for all your hard work Faisal, it has been an absolute pleasure!

Fahim · 16 April 2023

★★★★★ 5/5

Google

Natalie has been so helpful throughout this process and answering all of our many questions!!!

Jemima · 23 September 2024

★★★★★ 5/5

Google

Dan provided amazing service, he was highly efficient, professional, and delivered excellent results. The flat was rented quickly at the asking price, which was fantastic. I would highly recommend him to others. Thank you, Dan, for your outstanding work!

Karin · 21 July 2025

★★★★★ 5/5

Google

The team at Barnard Marcus were always prompt to respond and remained very patient throughout the process. Thank you to Zoe for spending so much time meeting contractors for us!

Henry · 18 October 2023

★★★★★ 5/5

Google

Will Richmond has been fantastic in helping me with my property search. He’s shoem me several properties and has always been so professional, courteous and approachable. He’s always taking the time to answer any questions and has always been really knowledgeable about the properties as well as the local market. I’ve met lots of agents in the past and he’s definitely up there as one of the best!

Vatche · 16 April 2023

★★★★★ 5/5

Google

The team at Bernard Marcus were beyond excellent. Our rep Britteny made the whole process for us stress free from the moment we enquired to moving in, everything was sorted quickly and without issue. Britteny was a brilliant and pleasant person to help us with any queries we had while always being on hand. Amazing service especially given the speed at which we moved in. Couldn’t be happier.

Charles · 16 April 2023

★★★★★ 5/5

Google

Having just reached a successful completion of a sale , I just wanted to say thanks as Geoff has been so thorough and effectively held my hand through the process of this sale and previous purchase also. Will has been great and managed my questions and concerns throughout the process, as these things rarely go as you plan. Thanks very much for your professionalism and help.

Sue · 16 April 2023

★★★★★ 5/5

Google

Brittany was superb with securing my accomodation. She carried me along during the entire process. I need to specially commend her for answering all my questions promptly. I look forward to having you again as my agent when ready to buy my own home.

Victoria · 16 April 2024

★★★★★ 5/5

Google

Emily and her team were excellent in every aspect of reletting our property. She communicated well and effectively and took time and trouble to find us the best tenants in a short time. She was the best agent we’ve ever had in the 20 years that we’ve let the house- so helpful and well informed. Thank you!

Stella · 16 April 2023

★★★★★ 5/5

Google

Will Richmond was helpful and responsive, always smilingly, throughout our flat buying process. It was a pleasure working with him. The agency’s fulfilment arm wasn’t able to manage the seller’s tantrums or even protect me from them in what could otherwise have been a process full of goodwill. Hope they are mindful of this in the future.

Apoorv · 16 April 2023

★★★★★ 5/5

Google

We recently completed a sale and purchase with Barnard Marcus and can highly recommend them. We worked with Will most of the time and found him easy to communicate with, honest and very helpful and accommodating. We also worked with Geoff who is very calm under pressure and used his experience and people skills to also help ensure the deals got through.

Michael · 16 April 2022

★★★★★ 5/5

Google

How often have you experienced estate agents who exceed your highest expectations? Look no further!!! Emily and her team are hands on, professional, friendly and strike the perfect balance between the tenant and the landlord. In addition, we are overseas clients and believe our investment couldn’t be in safer hands. Highly recommended!!!

Lorna · 16 April 2023

★★★★★ 5/5

Google

Priya Patel is the lovely lady who helped us secure our lovely new home in Richmond. She went above and beyond to ensure that everything with the referencing was taken care of. I fully recommend that anyone who gets in touch with the brach reaches out to Priya she is so lovely and will help get your next home! ❤️PositiveResponsiveness, Quality, Professionalism, Value

Melissa · 25 August 2021