Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe worst experience I have ever had with a letting agent. We were given a property which didn't fit living conditions and made my newborn baby ill. We constantly had contractors in and out doing shoddy work for various problems and discovered the issues were known about in the building before we moved in. The staff have been unhelpful, patronising and dishonest. We were scammed of our entire deposit being returned even after all of the trauma we were put through whilst living there. I would strongly advise against using this company.
Ursula · 31 May 2018
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to the Team @ Barnard Cook. Since you guys took over, the block is cleaner, happier and I can now call it home again. We appreciate all your hard work!
Olivia. Flat 5
Olivia · 27 March 2024
★★★★★ 5/5
GoogleThey did a great job with managing the purchase of our first home, and Paul Coomber was an absolute pleasure to deal with. Highly recommended
Charlie · 30 May 2020
★★★★★ 5/5
GoogleWe had a very positive experience with Barnard Cooke who manage a block of flats where my late father lived , which we recently sold. They are very professional and helpful and I would highly recommend their property management services to any landlords looking for a managing agent .
Philip · 7 August 2023
★★★★★ 5/5
GoogleAfter 3 years of working with Barnard Cook I can safely say that me and my family received the best service possible.
All the guys went above and beyond to help us with anything we needed.
Clear communication, straight forward process at the end of our contract and extremely accommodating to our moving needs.
I would like to thank all of you for your amazing customer service!
Eleni
Eleni · 30 May 2020
★★★★★ 5/5
GoogleA very professional service, in particular Paul and Azim who kept me informed throughout the whole process. Highly recommended.
Andy · 31 May 2019
★★★★★ 5/5
GoogleIf you are looking for someone honest, calm and helpful to be with you during the stressful process of buying a house then you should meet Azim . He has been great and gave us a huge support with his knowledge and advice during the all process of buying.
Thank you
Pyro · 2 October 2022
★★★★★ 5/5
GoogleWe hired Barnard Cook to manage our estate consisting of several blocks of flats and standalone houses, and have found them to be incredibly responsive and transparent - thank you!
Yakup · 26 February 2024
★★★★★ 5/5
GoogleBought our house through Barnard Cook Estate Agents. They were very quick with the turn around and questions. They mediated with the seller very well and managed to get the sale accelerated when we needed it most. End to end it was a 2 month process and it felt incredible slick and smooth. The staff were very pleasant and overall we left happy.
Thomas · 31 May 2019
★★★★★ 5/5
GoogleGreat Service - honest, efficient managing agent - who would have thought that was possible!
Highly Recommend
Sophie · 10 August 2024
★★★★★ 5/5
GoogleWe put the house on the market with Tony Eade of Barnard Cook and his colleague Azim came round and gave us a quotation we were happy with. This resulted in several viewings and the house was soon sold for a good price. The team were professional throughout the negotiations and we have no hesitation in recommending this agency.
William · 31 May 2019
★★★★★ 5/5
GoogleBeen with them for over 24 years, excellent staff , friendly and helpful.
Christa · 10 August 2024
★★★★★ 5/5
GoogleBarnard Cook did a valuation which was based on their good knowledge of the area. Subsequently Paul Coomber couldnt have been more helpful in the sales process. He answered all questions promptly and kept me informed at every stage. He went above and beyond expectations. Highly recommended.PositiveResponsiveness, Professionalism
Marion · 25 August 2021
★★★★★ 1/5
GoogleTerrible service. They are not doing anything! I sent messages about problem with house several times but received no reaction. I used both online repair reporting system and email, but anyway I got nothing. They seem to be having a good time.
Valeriia · 30 May 2022
★★★★★ 5/5
GoogleGood experience with the property management 👌Specially Agent Lucia Avanzato.👌👍 …
Mario · 26 April 2024
★★★★★ 5/5
GoogleWe were delighted with the excellent service we received from Barnard Cook. The care and concern for us, as the sellers, was wonderful. We would thoroughly recommend them.
Anant · 1 March 2023
★★★★★ 5/5
GooglePaul Coomber and all the team at Barnard Cook were fantastic throughout a complex and lengthy sale. They were proactive, professional and a delight to work with, and delivered a service far exceeding normal standards. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Clare · 25 August 2020
★★★★★ 5/5
GoogleVery responsive, professional, proactive, helpful with all queries, and a very smooth, stress-free process. I had a really great experience and will definitely return in the future. Thankyou Paul & Azim!!!
Siobhan · 3 June 2022
★★★★★ 1/5
GoogleVery patronising and authoritarian management agent who were frequently evasive and unhelpful.
Alan · 1 November 2023
★★★★★ 5/5
GoogleWe've been renting from Barnard Cook for years and our agent Azim Petker has always been brilliant. Friendly, helpful and efficient, couldn't ask for anything more.
Tristann · 30 May 2022
★★★★★ 5/5
GoogleI found the agents to be very helpful and understanding. They get that moving can be stressful and that some decisions are hard to make.
Stan · 30 May 2022
★★★★★ 5/5
GoogleBarnard Cook helped me buy, and then sell, my first flat; they are a small, but extremely friendly, knowledgable and professional team. Highly recommended!
Jack · 30 May 2022
★★★★★ 5/5
GoogleVery helpful, friendly and professional
Zehra · 10 December 2023
★★★★★ 5/5
GoogleI’ve been dealing with Banard cook management team mainly Jack who is very professional, efficient and polite.
When I decide to sell I will be using them as I like the whole setup. Thanks
George · 31 May 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
