Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible Company and Worst Service..I…
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
Rajeesh · 11 September 2023
★★★★★ 1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
TL · 16 March 2021
★★★★★ 5/5
GoogleI chose to this agent because a friend recommended them and i must say they were brilliant. The manager came to value my apartment and was very confident she would achieve the asking rent and quite quickly. The agent jessica was amazing, found me a great tenant and achieved what i wanted. I'd definitely recommend them, they kept me updated, gave me advice and was always on the other end of the phone when needed!☺
Toppa · 14 June 2017
★★★★★ 5/5
GoogleExcellent renting agreement and support from agent Mesba. Really recommend
Marta · 15 December 2023
Agent replied · 12 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWas looking for something for ages and the Leytonstone team just helped me in every way. Highly recommend the shop. All the staff are friendly and professional while ensuring my needs and specific requirements came first ! Thank you all
Abhi · 14 June 2019
Agent replied · 12 June 2024
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
TrustpilotPolite and to the point
Polite and to the point, Alicia comes up with suggestions and options and continues to follow up patiently. We are new in London and were looking for a semi-detached house for rent. Got some useful tips from Alicia and can recommend her to anyone who is looking for a property on rent.
Dinesh · 27 February 2023
★★★★★ 1/5
TrustpilotHow do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
Sho · 4 January 2020
★★★★★ 5/5
TrustpilotFive start treatment from Kirsty and…
Five start treatment from Kirsty and her hard working team in the sale of our lovely bungalow.Many thanksTerry & Marion
Terry · 2 December 2024
★★★★★ 1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
Heath · 25 April 2024
★★★★★ 5/5
GoogleFantastic customer from the team and branch really listened to what I was looking for and managed to look for the expectations great team and great experience . 100% looking to recommend this branch ❤️
Ferry · 13 June 2020
Agent replied · 12 June 2024
Wonderful to read Ferry that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 1/5
TrustpilotPoor service Sutton Branch
Poor service all around. Estate agents sold services and then once that was done never bothered to really keep me updated. I had to ring them with updates and then when making an official complaint, that was just ridiculous as well.They have given conflicting/false information and haven’t been helpful towards myself and partner. Wouldn’t use to buy, sell or rent a house with these!
James · 26 March 2021
★★★★★ 1/5
TrustpilotBooked 2 viewing but however no one…
Booked 2 viewing but however no one showed up, wasted our time, not very professional for such reputed company.
Fahad · 6 December 2024
★★★★★ 5/5
TrustpilotBairstow Eves letting agency such an amazing team !
Bairstow Eves letting agency such a great asset to Wanstead community , a very helpful team full of consideration and attention to detail. I would like to mention Elaine who went far and beyond to accommodate us and made the impossible to meet our needs, she truly is a star , a kind and understanding lady. A very big thank you to all of Bairstow Eves !
Silvia · 20 January 2020
★★★★★ 5/5
TrustpilotWould recommend
Alicia from Bairstowe Eves has been a fantastic help in finding a place that was the right fit for me and my friend. She made the process quick, easy and was very informative and responsive. I cannot recommend her and Bairstowe Eves enough!
Margaret · 4 August 2023
★★★★★ 5/5
TrustpilotWill definitely use again!
Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants. Many thanks :)
KT · 13 October 2022
★★★★★ 5/5
GoogleFast response and good selection of properties which was appreciated. Will be using them again for my next East London move.PositiveResponsiveness
Richard · 27 August 2022
Agent replied · 12 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotExcellent Service
SandraLike to say a big thank you to all of the team at Bairstow eves Clapham Junction, for the sale of my property. I would also like to say a special thank you to the Senior Associate for after care I received. He went over and beyond to support me. I recommend to my friends to use Bairstow eves 100%.
Sandra · 28 August 2021
★★★★★ 5/5
TrustpilotRenting experience
I had a pleasant experience renting with them. They were very communicative and always clear.No issues from my side when it comes to rent a property with them. I have not yet had to use the maintenance services though.
FELIPE · 31 October 2023
★★★★★ 5/5
TrustpilotClarity and patience
Exelent attitude and patience from Alicia, i had a lot of questions that were answered very clear and with detail and even after i did a small mistake she ofered me the patience needed to carry me trough the procees 10/10 would reccomend.
Maximilian · 17 July 2023
★★★★★ 5/5
TrustpilotHighly recommend the Clacton on sea branch
I used the Clacton On Sea branch to sell my late mothers property. Everyone was sympathetic at what was a difficult time. They kept me informed throughout and kept the sale moving forward. Im not local and they went over and above getting a meter reading for me. Id highly recommend.
Jaine · 16 October 2022
★★★★★ 5/5
TrustpilotAMAZING!!
We had the brilliant good fortune of having Jayne Dillon deal with our application, and what an absolute tour-de-force this lady has been. Friendly, dealt with everything for us incredibly quickly, kept us updated at every juncture, an absolute credit to the Bairstow team and the reason we will absolutely be recommending B.E to friends and family alike. cannot thank you enough!
Fenn · 22 January 2021
★★★★★ 5/5
GoogleThanks a lot both of you Moss and Ozzie giving me the best, am impressed with your customers service, each and every one of your will be amazing. God bless you guys
Sherin · 13 June 2020
Agent replied · 12 June 2024
Thank you for the 5* review.
★★★★★ 5/5
GoogleExcellent customer service. Sales team are very kind and helpful. Very professional and keen to help the customer out. I would recommend to anyone looking to settle in the area 👍🏾 …
Pl · 13 June 2020
Agent replied · 12 June 2024
Thank you for your glowing 5* review and recommendation! I will pass your kind comments onward to our local team. Best wishes, Scott
★★★★★ 5/5
TrustpilotBairstowe Eves Grays
I unfortunately did not sell with Bairstow Eves, which was my biggest mistake. I spoke with Patrick at the Grays office, he gave me so much help and information, he went over and above. I would 100% trust this guy and should I ever need to sell I wouldn’t go to anyone else. Please take heed.
Lori · 11 February 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.