Bairstow Eves London reviews

★★★★★ 5/5

Google

As a long-term customer of Bairstow Eves Battersea, I can confidently say that their service has been consistently excellent over the past six years. From the initial property search to ongoing support with maintenance and inquiries, their team has always been professional, responsive, and reliable. Their expertise in the local market, combined with their dedication to customer satisfaction, has made every interaction a positive experience. I highly recommend Bairstow Eves Battersea to anyone seeking exceptional service in the property market.

Janiel · 16 April 2024

★★★★★ 5/5

Google

I have used the Lavender Hill office for both sales and letting and have had a great experience in all events. A special thank you to Petya for being so consistently good!

Perry · 16 April 2024

★★★★★ 1/5

Trustpilot

One star because no stars is not an…

One star because no stars is not an option. If you want to let a property and then chase your own money for the next year, Bairstoweves is the place to go. You will not be told when your supposed to cash in your rent or what the process is when your tenants don’t pay, you will just be left guessing. All of that for a steap management fee. @Bairstoweves, Breach of contract is the term I guess.

Lavinia · 8 May 2023

★★★★★ 5/5

Google

We recently rented a flat through Bairstow Eves Battersea and we were very pleased with their services. Ryan has been very helpful and professional from the very beginning. He's been responsive and keen to help us for any questions we had. Overall a very positive experience and the opposite of the typical 'shark' estate agents you find in London.PositiveResponsiveness, Quality, Professionalism

Boris · 13 June 2021

★★★★★ 5/5

Google

Obi and Petya were extremely accommodating and helpful when it came to us finding our current flat. I would definitely recommend Bairstow if you're trying to find a property in Battersea!

Abdulrahman · 16 April 2024

★★★★★ 5/5

Google

Choosing this agents was the best decision I could have made. Obi has been very helpful working with me to secure my flat. he was constantly in contact and giving me updates along the way which was very reassuring. he has stayed on top of …

Eustina · 16 April 2023

★★★★★ 5/5

Trustpilot

Excellent service at Bairstow Eves Sanderstead

We purchased a building through Robin and the team at the Sanderstead branch of Bairstow Eves. It was a long, drawn-out legal process lasting several months. Robin kept in touch with us, let us keep seeing the building so we could work out how we would update it, and whether the building was empty, and check that the pipes hadn't burst as the tight sellers had turned off the heating. He even showed us a similar building that was finished to help us visualise how the house could look when it's updated.Robin and the team exceeded our expectations - which is very rare! Bairstow HQ - give that team a pay rise!

Honeysuckle · 25 January 2023

★★★★★ 5/5

Google

Excellent customer care and professionalism. Agent Ben was honest, attentive and industrious in getting us the best deal including out of hours responses to our questions and extra negotiations with the landlord to refine the details in our favour. Following some difficulties beyond his control, Ben went above and beyond to resolve the situation professionally and positively for us. Very pleased and would recommend.

Lewis · 13 June 2020

★★★★★ 5/5

Trustpilot

Amazing customer support

Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!

Luciano · 3 November 2023

★★★★★ 5/5

Google

My flatmate and I had a great experience using Bairstow Eves recently to view and sign a property we really liked in Battersea. Obi was great and has always been on hand for any support or facilitation we needed at short notice with the …

Jeyda · 16 April 2023

★★★★★ 5/5

Google

Very professional smart agents get done things with precision, mine was bit complex case but they manage to get me mortgage and now I'm a proud home owner, thanks to Eric, Abgil, Tony and rest of the teams. Will recommend to anyone 👌 👍 …

Hiran · 16 April 2023

★★★★★ 5/5

Google

My experience with Bairstow Eves Sales and Letting was one to remember. I had a pleasant and a highly recommendable experience because of Obi. I normally never do reviews but Obi’s patience, understanding and ability to surpass my expectations deserved a special mention.

Creed · 13 June 2023

★★★★★ 5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023

★★★★★ 5/5

Trustpilot

I want to give a glowing review for…

I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year

Clair · 20 December 2022

★★★★★ 5/5

Google

Ben is a pleasure to deal with. He takes the time to understand your needs and only presents properties that fit. At all times he is totally professional and cuts through red-tape quickly to make things happen. He is on your side and his views can be trusted. I hope to deal with Ben in the future and thoroughly recommend him to others.

Darryl · 13 June 2020

★★★★★ 5/5

Google

Great service - Ash was very helpful and informative with all our questions and went above and beyond to help us and kept us up to date on everything!

Emily · 16 April 2024

★★★★★ 5/5

Google

Excellent service and extremely helpful from all the letting team at Bairstow Eves in Lavender Hill SW11, found the tenants within a few days, they keep me updated how everything is going, Petya is helping me with the pepper work with …

Jose · 16 April 2023

★★★★★ 1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

★★★★★ 5/5

Google

Ash and Petya are amazing! They have been incredibly supportive and attentive to any issues concerning the property. Any questions or concerns we have are handled promptly and professionally, and their understanding and kindness truly make a difference. I’m so grateful to have such reliable, friendly, and proactive property managers. Thank you both for making our experience so positive and stress-free!

Caroline · 27 November 2024

★★★★★ 1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

★★★★★ 1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

★★★★★ 5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

★★★★★ 5/5

Google

Recently worked with Obi and he has helped me beyond measure! I don’t think I would be sitting in this beautiful property if it wasn’t for his hard work and dedication, would highly highly recommend! Thanks Obi 🙏 …

Chelsea · 16 April 2023

★★★★★ 5/5

Google

5* service from Obi, he was so professional, approachable and hard working. He was so amazing, he really listened to my requests and always followed through. I have even recommended him to my family and friends. Best agent I’ve worked with. Thank you so much Obi !!!

Yemi · 13 June 2022