Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBilly and Jack have been absolutely great from start to finish! I have never met a more honest estate agents, being both friendly and professional all the way through. Would definitely recommend Bairstow Eves! Thank you very much!
Rab · 28 July 2019
Agent replied
Thank you for your great 5 star review of our Bairstow Eves team in Norbury. It was fantastic to read that you found the team honest, friendly and professional though out. Wonderful to see that you would recommend the team to other people looking to sell or purchase. Kind regards, Scott
★★★★★ 2/5
GoogleService was ok at the start. Feel the service could be better and improve after signing with them.
AJ · 2 December 2022
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleComplimentary service very helpful staff members especially a deliteful young lady i had the privilege to speak with Zamu. Definetly recommend the agency if looking for a smooth transaction to move to somewhere new.
Jasmine · 28 July 2019
Agent replied
Hi Jasmine,
Thank you for the review. I am happy to hear that Zamu offered a great level of customer service and if there is anything we could have done to earn that extra star do not hesitate to let us know.
Kind regards, Chris
★★★★★ 5/5
GoogleVery Friendly Team of Consultants.
Amazing Properties at Affordable Prices.
Happy to do Business with Baristow Eves!
Highly Recommend To People decide to move their Property or Buy New Home!
Iliyan · 14 October 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 4/5
GoogleI have been using Bairstow Eves for Lettings for the past 18 months. I have found the staff very helpful, advising on appropriate rent for market conditions. The service offered is tailormade for the individual needs of each Landlord, Scott and Nadya have both been particularly helpful and will do as much or as little as is required; I would recommned the service.
Jane · 28 July 2019
★★★★★ 5/5
GoogleJack and billy were incredibly helpful on me getting my first property, from start to end. would recommend there estate agent to anyone looking in that area. Great team and service.
Oliver · 28 July 2019
Agent replied
Good Afternoon Oliver,
Thank you for this fantastic 5 star review for Jack, Billy and the team at Bairstow Eves, congratulations on your new home. Thank you for the recommendation. Best wishes, Maryjane.
★★★★★ 5/5
GoogleExcellent service by both Jack, the manager and Billy, the sales consultants. Always professional and very efficient. Thorough with buyer checks and quick to react. I would definitely recommend Bairstow Eves, Norbury.
KH · 15 November 2017
Agent replied
Thanks Jen for the wonderful, 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Bairstow Eves team in Norbury.
★★★★★ 5/5
GoogleExcellent service by both Jack, the manager and Billy, the sales consultants. Always professional and very efficient. Thorough with buyer checks and quick to react. I would definitely recommend Bairstow Eves, Norbury.
Nenjax · 31 July 2017
Agent replied · 30 July 2023
Thanks Jen for the wonderful, 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by our Bairstow Eves team in Norbury.
★★★★★ 5/5
GoogleJack provided us with the professionalism and expertise we desired through the tough process of selling a property. Very supportive and would use Bairstow Eves in the future.
Mat · 28 July 2019
Agent replied
Thank you Mat for your wonderful 5* review of Jack and the team at our Bairstow Eves branch in Norbury. It is brilliant to read that your experience has been professional and supportive throughout and that you would use the team again in the future. Kind regards, Scott.
★★★★★ 5/5
GoogleI found all the staff I communicated with to be keen and committed in selling my house, which they did - even when it was still full of my stuff! All enquiries were dealt with in a friendly and professional manner. I would not hesitate in recommending Bairstow Eves as the no.1 place to go to sell your house.
Colin · 28 July 2019
★★★★★ 5/5
GoogleAnton,Sarah and Gerald delivered an excellent service. So friendly and everything explained in full and all done very efficiently. Very pleased indeed and would recommend them!
Phyll · 28 July 2019
Agent replied
Thank you Phyll for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service! Many thanks for the recommendation.
Best wishes, Lucy.
★★★★★ 5/5
GoogleIvaylo done excellent service and upto date well done
Ranjith · 2 December 2022
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThieves and scammers.
Nur · 1 May 2023
Agent replied · 30 July 2023
Good afternoon, We note that you have spammed several of our accounts with the same comments. If you wish to discuss any concerns you can contact us with full details to Review@Countrywide.co.uk.
★★★★★ 4/5
GoogleVery happy with the service I have received from my most recent property manager. Very polite, helpful and responds to requests quickly. Thank you
Taja · 28 July 2019
Agent replied
Hi Taja
Thank you for the review. I am happy to hear that the property manager has looked after you so well. If there is anything more we could have done to earn that extra star do not hesitate to contact us!
Kind regards, Chris
★★★★★ 5/5
GoogleLettings at Norbury Bairstow Eves found me two excellent tenants, and negotiated with them to get me my full rental price, within a week of me instructing them.
My tenants have been in the property now for almost two years, they keep the property in good condition, never miss rental payments and only contact me if there's a genuine problem.
M · 1 August 2014
★★★★★ 1/5
GoogleJordan was incredibly rude on the phone.
L · 28 July 2019
★★★★★ 5/5
GoogleAmazing service from jack.
Very helpful and polite. As a first time buyer he made everything easy to understand. Would recommend to anyone!
Olivia · 28 July 2019
Agent replied
Thank you Olivia for your 5* review of Jack at our Bairstow Eves branch in Norbury. It is wonderful to read that as a first time buyer you found the experience easy to understand and that you found jack amazing in his service and very polite and helpful. Best of luck in your first home, Scott.
★★★★★ 5/5
GoogleGreat service from Jack & the crew in Norbury. Very helpful, friendly and always available. Many thanks from me & my mum.
S · 31 July 2019
Agent replied
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
★★★★★ 5/5
GoogleVery good service highly recommended 😊PositiveResponsiveness, Quality, Professionalism, Value
Usman · 21 June 2022
Agent replied · 20 June 2024
Thank you for your kind 5* review!
★★★★★ 5/5
GoogleA great Estate Agency, listened to our needs and responded accordingly on the selling of our property
Margaret · 5 February 2021
Agent replied
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 3/5
GoogleRoom for improvement with communication, but overall they achieved all what was asked and the job was done. Thank you
Roxanne · 28 July 2019
Agent replied
Hi Roxanne, thank you for taking the time to leave this wonderful review for the team at Bairstow Eves. If you would like to discuss what more we could have done to achieve the 5 stars please feel free to send more details at review@countrywide.co.uk best wishes, Maryjane.
★★★★★ 1/5
GoogleJordan was incredibly rude on the phone.
Jay · 1 August 2014
★★★★★ 5/5
GoogleWonderful customer service and expert advice given from Zamu and Anton. Competent and friendly experience all round
Chris · 28 July 2019
Agent replied
Hi Chris, thank you for this 5 star excellent review! I am delighted to read that Zamu, Anton and the team at Bairstow Eves in Norbury are providing expert advice and amazing customer service! Kind regards, Maryjane.
★★★★★ 5/5
GoogleThe lettings team delivered an excellent service and I would certainly use them again in the future.
Maddy · 28 July 2019
Agent replied
Thank you so much Maddy for the 5* review and recommendation.
Best wishes, Lucy.
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