5/5
GoogleA fantastic team here! Found buyers for my property within a month I had been on market with two other agents previously! A special thank you to Jade for the weekly check ins and keeping me updated with everything!
Trusted Agent profile · London, Greater London
Verified
Bairstow Eves London reviews
★★★★★
102 reviews across 1 platform
5 Chase Side, Southgate, London, Greater London, N14 5BP
Part of Bairstow Eves, see every office.
Bairstow Eves's office in London, Greater London, at 5 Chase Side, is rated 4.7 out of 5 across 102 reviews on 1 platform, including 102 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleDue to solicitors taking time asking questions that had been asked on numerious occasions I was getting really fed up with the constant delays and was seriously thinking of pulling out of the sale however after speaking to Lorna at the Southgate office I held back and let her try to sort things out (I didn’t hold much hope that she could get anything done) BUT she sorted it out within one and a half days she made it her mission to get the exchange done and she accomplished this perfectly The only reason I held back was because she was efficient direct and when she encountered problems came back to me repeatedly to sort things out and keep me updated on the progress as it happens all the paperwork was with the buyers solicitor and she had to point this out to them repeatedly the buyer also pointed this out to their solicitor as he was getting as frustrated as I I can highly recommend Lorna she alone saved this sale and I hope the buyers will also leave her a good review as they would still be arguing with their solicitor if it wasn’t for her intervention Thankyou Lorna you deserve a promotion LW
Agent replied
Hi Linda, Thank you for sharing your 5 star experience, I know Lorna will be so pleased that she was able to resolve some of the difficulties for you. If we can help in the future, please don't hesitate to get in touch. Kind Regards Renee
1/5
GoogleThe reviews may be mostly very positive for buying/selling but as a tenant I have been left feeling very unsatisfied. Massive fees. The largest I have ever paid, with the most terrible service I have ever experienced. We have been largely ignored since we paid them. Lied to at the start regarding fees. Empty promises. If you go with this agency make sure you get things in writing. Behind the smile lies a very ‘forgetful’ agency. Paid £300 for a copy/paste tenancy agreement, this is in addition to reference check, admin fees, deposits etc. We were asked to sign amendments within weeks. Haven’t even got a paper copy. Paid £80 for a check-in/inventory which ended up being just a very poor check-in. Still no idea where the gas meter is. Maintenance problems reported in the flat have been left for months with no response. Asked if we could put curtains up but no response. 4 months now (No existing blinds, curtains, fixings). Flat was dirty when we moved in. Unprofessional. I will never deal with these again. Avoid if you can.
Agent replied
Dear Olly, I am sorry to hear that this was your experience, we take all comments about service seriously and would ask that If you would like to discuss this in great detail then please email me at review@countrywide.co.uk and we will be in touch as soon as possible. Kind Regards, Sarah
5/5
GoogleThank you so much to Chris and the team at Baristow Eves, Southgate. I contacted them and they sold our property within 48 hours to the first viewer. They didn’t even have a chance to book for photos of the property as it was sold before even being marketed. The whole process ran smoothly and we exchanged contracts today! No pushy estate agent tactics either, they were happy to agree to our terms in regards to fees and it was smooth sailing from there on.
Agent replied
Congratulations on the quick sale of your property. It's great to see that the Southgate team were once again able to provide their proven 5 star service. Many Thanks, Sarah
5/5
GoogleGreat service from these guys! Jade thank you for selling my house in three viewings after the last agent I had my property with couldn’t in 7 months! I will be recommending bairstowe eves to my friends and family. Thanks again.
Agent replied · 13 April 2026
We are thrilled to have exceeded your expectations and sold your house so quickly, we take pride in providing exceptional service to all our clients. Thank you for choosing Bairstow Eves and for recommending us to your loved ones. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery professional and dedicated team especially Yvonne Thank you very much
Agent replied · 13 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
1/5
GoogleWent with bairstow eves as a big company but the manager George of this branch is hard to contact and has been unhelpful and quite abrupt at times. Still waiting for a copy of our contract since June 2024. Accepted an offer on our property and it was put as sold and not under offer or subject to contact. Buyer pulled out at last minute with no excuse. Since then had 2 viewers but absolutely no feedback from the company. Left messages and gone to branch but no communication happening. Very disappointed with George putting it mildly but Joni and Ben very nice and helpful. Please communicate all let us know what’s happening and where’s the contract. At our age we want a peaceful and happy life not a stressful one.
Agent replied · 24 August 2024
Hello Anne, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleVery accommodating team. I was overwhelmed at first as I’d never done anything like this before but Jade was really informative and helpful with navigating me through the process of it all.
5/5
GoogleI had a really positive experience speaking with Yvonne at Bairstoweves. She was professional, knowledgeable, and genuinely helpful, no pressure, just honest advice. She took the time to understand my position. Highly recommend her if you are considering selling or just want an informed conversation about your options.
Agent replied · 13 April 2026
Thank you so much for your kind words! It brings us joy to hear that Yvonne was able to provide you with professional and helpful service. At Bairstow Eves, we strive to always put our clients first and we are delighted to hear that she … More
5/5
GoogleI had a great time and process to work with an all team, especially George who was working on my purchase and dealing with my enquiries. Very pleased with their service and professionalism. Thank you again!
Agent replied · 20 June 2024
Thank you Rumyana Raycheva for taking the time to leave us your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional and dedicated team especially Yvonne
Agent replied · 2 June 2025
Thank you for your kind words! Our team, led by Yvonne, takes great pride in providing professional and dedicated service. We appreciate your support and look forward to continuing to assist you in the future. :) Kind regards, Lucy, Customer Relations.
5/5
GoogleReally good experience with Jade - she was proactive and answered any questions I had! She was helpful through the whole process - thank you so much Jade!
5/5
GoogleWe used Bairstows for the sale of our house in Southgate and found them very professional and active. The manager George Anastasiou was particularly helpful and "went the extra mile" for us in what was a very difficult market and set of circumstances.
Agent replied · 27 August 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleRaj is really nice. talked to me about the property and tried to work things out with the land lady to help us land the place.
Agent replied · 20 June 2024
Thank you for sharing your positive experience with Raj! We're glad to hear that he was able to assist you in finding the right property. If you have any more questions or need further assistance, feel free to reach out to us. We appreciate your feedback!
5/5
GoogleVery professional and reliable estate agent. They knew more than my solicitors and the estate agent that I had instructed. I wish I had instructed them from the beginning. I could not praise March and Holly enough!!! I would not be able to complete the sale and purchase of my new house without them. Thank you Girls!! You are truly the best! Agnes
Agent replied
Hi Emma, thank you for taking the time to leave this wonderful five star review. The Bairstow Eves team in Southgate, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass on your kind comments to March, Holly and the rest of the team at the branch. Many thanks.
5/5
GoogleProfessional and down to earth. I loved the way Jade, on sales listened to me from our very first telephone conversation. As a result, I did not waste time viewing unsuitable flats. Communication too, was always timely.
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide excellent service and are thrilled that you had a positive experience with our sales team. We're so glad we could save you time and help you find the perfect flat. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat service, by Michael, Yvonne, Jade and the rest of the team. They did sale of house professionally.
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team provided professional and top-notch service during the sale of your house. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMichael Solimini, the best. Very attentive and problem solver. Got my flat sold. Cheers
Agent replied · 13 April 2026
Thank you for your kind words, Michael! We are thrilled to hear that you had a positive experience with our services. It was a pleasure working with you and we are glad we could help you sell your flat. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleGeorge has been great through the whole sales process. He is open, honest, knowledgeable and supportive. He earned my trust. He even helped me with a recommended tree surgeon. I highly recommend George.
Agent replied · 25 March 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleGeorge has been great through the whole sales process. He is open, honest, knowledgeable and supportive. He earned my trust. He even helped me with a recommended tree surgeon. I highly recommend George.
Agent replied · 27 August 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleBenedict was very helpful great service
Agent replied · 10 January 2025
Thank you for taking the time to leave us this tremendous 5* review Petro. Kind regards, Lucy, Customer Relations.
5/5
GoogleA pleasant, helpful and professional experience. Jade in particular was so positive and proactive and definitely an asset to this team. Highly recommend. Thumbs up!
Agent replied · 13 April 2026
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team, especially Jade, provided such a pleasant, helpful, and professional experience. We will be sure to pass along your kind words and recommendations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI cant praise Holly, Chris and the team at Bairstowe Eves highly enough in their dealing with the sale of my deceased father's property. They took control of the keys so that I didn't need to be present for viewings and inspections and negotiated a fair price for the property Many thanks
Agent replied
Dear Anne, Thank you for the great 5 star review. i am glad to learn that you benefited from the passionate and personal approach taken by Holy and the entire team at the branch. Best wishes. Regards, Sarah
5/5
GoogleAnn Marie really helped us to find the right place - and moved incredibly quickly to meet our needs. It's been 7 years since our last move - and we were expecting much more headache than we actually experienced. Thanks to Ann Marie, we're now in our new home, comfortable and happy. I'd recommend Ann Marie and Bairstow Eves to anyone. We're extremely grateful for the quality and speed of work - and the kindness and straightforward way in which we were dealt with.
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Questions about Bairstow Eves London
How many reviews does Bairstow Eves London have?
Bairstow Eves's London office has 102 reviews across 1 platform: 102 on Google.
What is Bairstow Eves London's rating?
Bairstow Eves London is rated 4.7 out of 5 across all 102 reviews, and 4.7 out of 5 on Google from 102 reviews.
Where is Bairstow Eves's London office?
Bairstow Eves London, 5 Chase Side, Southgate, London, Greater London, N14 5BP.
