Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold a house recently using Chris and his team. Had a very quick sale (within hours) and although it took a little longer than we had hoped, mainly due to us allowing our tenants taking longer to vacate than we had hoped, all was fairly smooth. Chris kept us informed all the way through and was very helpful. Special mention to Pervin who helped me when we discovered a lot more junk in the loft than we had expected when doing a final clear out. (Hope the clothes washed OK!). If I had a bit of constructive criticism it would be that I would like the various parts of Countrywide (agents, rental management team, and conveyancing solicitors) to work together a bit more. Although not the biggest issue I was expecting, for example, the solicitor to contact the management team for things like gas safety certs etc rather than me having to get them and forward on the the solicitor. More of a corporate issue than a people issue I guess but we chose CW conveyancing because we were expecting things like that to happen.
Andrew · 3 September 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with Adora. She made everything feel easy from the start, was always very helpful, and incredibly open in the way she communicated.
She has a calm and straightforward approach that really builds trust, and you always feel like you’re in good hands.
Andreea · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! Our team at Adora is dedicated to making every experience seamless and stress-free. It's truly our pleasure to provide excellent communication and build trust with our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs a landlord I have nothing but admiration for Bairstow Eves and the service I received. From start to finish the attention to detail and communication was first class. Not one stone was left un-turned from inventory, finding tenants, references and handling of monies. At every stage I was always kept informed and to have a tenant occupy my flat within two from instruction was quite remarkable. A particular gentlemen Navdeep Sachdeva was literally the key to this incredible experience and should whole heartedly be recognised for allowing all this happen.PositiveResponsiveness, Quality, Professionalism, Value
Martin · 26 August 2022
Agent replied
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSimple the Best estate agent in the town. Handy & Chris both were truly professional from start to end. Chris was instrumental in closing the deal and he simply made the impossible into possible.
And what should I say for Handy Mounana. Brilliant fellow, available all the time, find answers for all your queries , always smiling. Can' thanks him enough to help us in our transaction. Keep it up, Handy and you will go places...
Anil · 1 January 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was nice speaking with Adora. She was very polite, professional, and kind in her manner. She was very helpful and made the experience pleasant. Thank you, Adora, for your excellent support
Appireddy · 23 June 2026
Agent replied · 23 August 2026
We're so happy to hear that you had a pleasant experience speaking with Adora. Our team takes great pride in providing excellent support and we're glad she was polite and professional. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Tia for all the advice and knowledge provided during our viewing! i will definitely keep everything in mind for my onward purchase!
Itsjanae · 3 July 2025
Agent replied · 30 December 2025
Thank you for your kind words! We are thrilled to hear that Tia was able to provide valuable advice during your viewing. We look forward to assisting you with your purchase in the future. #customerfocused #excellentadvice
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIf Carlsberg did estate agents, they would all be like Chris! We were the buyers in a recent sale and I can honestly say that I have not come across a more genuine and efficient estate agent. Chris handled the post offer liaisons. He was in very regular contact with the us, the seller and both our solicitors. He would always call back when he said he would and chase whichever party he needed to chase when he said he would.
Things got rocky towards the end of the purchase between us and the seller and I believe that without Chris holding everything together, the sale would have fallen through, which would have been a real shame because we now love our new home! Thanks Chris.PositiveResponsiveness, Professionalism
Tobi · 10 December 2021
Agent replied · 9 December 2024
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy sales agents Anna was very lovely and helpful she made the whole process smooth and easy! Also my mortgage broker/advisor Albion played a huge part in the process honestly he’s so reliable and met all my needs and deadlines! Very thankful for them both. I’m happy with this service and I’m thankful they both could help secure my first home.
Ajibola · 29 September 2023
Agent replied · 27 August 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf Carlsberg did estate agents, they would all be like Chris! We were the buyers in a recent sale and I can honestly say that I have not come across a more genuine and efficient estate agent. Chris handled the post offer liaisons. He was in very regular contact with the us, the seller and both our solicitors. He would always call back when he said he would and chase whichever party he needed to chase when he said he would.
Things got rocky towards the end of the purchase between us and the seller and I believe that without Chris holding everything together, the sale would have fallen through, which would have been a real shame because we now love our new home! Thanks Chris.PositiveResponsiveness, Professionalism
Tobi · 26 August 2021
Agent replied
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChris, Bee and the team worked tirelessly to complete our sale during what was, due to the stamp duty holiday, one of the busiest and most trying periods for a very long time.
They couldn't always pick up when called but if I sent either Chris or Bee a message, they would always get back to me before close of business that day.
Chris would make it his mission to chase down ever illusive solicitors and report back as soon as he had any news.
During the last couple of weeks before exchange, there were days when I would speak with Chris, who is the branch manager two or three times.
They did great and I can't recommend them highly enough.PositiveResponsiveness, Professionalism
Faedrus · 26 August 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA massive thank you to Sam, Hannah, Bee and Chris for making us a priority and not just a sales option. From the day we met Sam, until we closed the sale on 22.2 with Hannah and Bee... amazing service. Don't think we could have expected to sell our house so quickly (6 weeks from the day we signed up with Sam to getting an offer with Hannah giving us the good news), and they managed to get us exactly what we were looking for compared to other local and high street estate agents. Already recommended to our social networks... I think you should too! Last but not least... a mention to the amazing Bee who was awesome when Chris and Hannah were not in... and we even had a little celebration shriek when the exchange took place (How amazing was that!!). And Chris... quality gent and professional manager! Knew just how to manage our case! Thank you all for being So awesome!PositiveResponsiveness, Quality, Professionalism, Value
Aa'lim · 26 August 2021
Agent replied
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GooglePainless experience. I asked them to sell my house and they sold it, quickly without fuss. Just how I like it.
Eric · 23 July 2026
Agent replied · 23 August 2026
"Thank you so much for your kind review! We're thrilled to hear that we were able to give you a painless and quick experience while selling your house. We strive to make our customers happy and it's great to know we achieved that with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI found Chris at Baistow eves Finchley having tsken on my sale at a stage where everything was about to fall apart ,Chris was professional and helpful and kept my sale afloat,sped The buyer up which was much needed and my buyer was not the most cooperative person seemed to want everything done his way but with perseverance Chris got through to him .
I would like to thank Chris for his Constant communication And updates with myself and his honesty with everything Always gave it to me straight .Thank you Chris we made it in the end .
Kind regards
LORRAINEPositiveResponsiveness, Professionalism
Lorraine · 26 August 2020
Agent replied
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleFrom our first meeting, we knew we were in good hands. Chris, Bee and Hannah were always there to answer any questions. Our sale was affected by the Covid19 Pandemic and everything was hanging in the balance. Chris went above and beyond what was expected of him and our sale finally went through. He held the whole deal together and made it happen. We are extremely grateful for all the help we received from the North Finchley Branch. They stand way above the other estate agents that we have met.PositiveResponsiveness, Quality, Professionalism
Colsliyi · 26 August 2020
Agent replied
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFrom the very start the service we received was first class, Bee and Carly were great in showing our flat, and any questions were quickly answered. Chris has just been superb throughout the whole
Process,always keeping us updated he is a credit to your firm .I have no hesitation in giving 5 stars and would throughly recommend to anyone. So thanks Chris Bee and Carly don’t think our move would have happened without you , will actually miss you all .
Adam · 25 March 2020
Agent replied
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleI wanted to review my purchase experience with Bairstow Eves North Finchley. From the moment I expressed an intention to purchase to the first face to face meeting with Bee and the rest of the sales team in completing all the required paperwork I have been very impressed with the professionalism, service level and attention to detail and follow thorough of any queries. Bee and her team have been on point on what is a complicated sales process and made the whole process as stress free as possible, so a big thank you to Bee and the team. I will not hesitate to use or recommend Bee and her team at Bairstow Eves North Finchley in the future.
George · 29 October 2019
Agent replied
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
★★★★★ 5/5
GoogleI have had the pleasure of working with Bee at Bairstow Eves to purchase my new house. I genuinely do not believe that the purchase would have happened without Bee’s hard work and dedication. Right from the start she provided a very comprehensive viewing and continually kept me informed every step of the way. She was very approachable and communicative at all times. My purchase, for a variety of reasons was convoluted and lengthy and I can genuinely say the only thing that made me feel in control was knowing that Bee was in my corner chasing and pushing solicitors to get the process completed. I don’t normally complete reviews but this one was a no brainer. To say I would recommend using Bairstow Eves is an understatement. Their professionalism has been second to none. If i ever move again, they would be by first port of call! You are in safe hands with Bairstow Eves Finchley. They will guide you through the process and most importantly keep you in the loop at all times. Thank you Bee for all your hard work and dedication to allow me to now have my dream house!
Bridget · 5 October 2019
Agent replied
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleA very efficient and effective service and very good advice throughout the whole process. Bee was extremely professional, friendly, dedicated to her work, helpful and always easy to contact. I was very pleased with the service and my first great experience of Bairstow Eves Estate Agents Finchley as first time buyer. I will highly recommend Bairstow Eves to all my friends and colleagues. I would also like to say thank you to Chris while Bee is away, he is also very helpful and efficient. Congratulations to Us.
Armela · 5 September 2019
Agent replied
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleA very efficient and effective service and very good advice throughout the whole process. Bee was extremely professional, friendly, dedicated to her work, helpful and always easy to contact. I was very pleased with the service and my first great experience of Bairstow Eves Estate Agents Finchley as first time buyer. I will highly recommend Bairstow Eves to all my friends and colleagues. I would also like to say thank you to Chris while Bee is away, he is also very helpful and efficient. Congratulations to Us.
YMA · 27 August 2019
Agent replied · 25 August 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleBairstow Eves North Finchley are a real joy to deal with. At each and every step of our purchase, from the start to the finish, mortgage application, valuation, solicitor instructions, liasisng with both side solicitors and finally we exchanged today, Christopher was there to hold our hand and lead us through the whole process. Very professional and knowledgeable, Christopher is to be recommended, thoughtful, polite, straight talking and honest. To assist in the team we had Lovely Carley very professional and charismatic who accommodate multiple viewings and liaising with the vendor at all times.
Guys you are absolute ⭐️⭐️⭐️⭐️⭐️ Thank you 🙏
Santa · 31 July 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team were once again able to provide their proven, 5* service!
Best wishes, Lucy.
★★★★★ 5/5
GoogleThe team at Bairstow Eves Finchley made my experience of buying an absolute pleasure. It is not often I leave a review but having purchased and sold numerous properties over the years and enduring the stress this 'usually' brings, I can't thank the team, especially Chris for making this the first time everything went without a hitch and they were always there to answer and queries and put my mind at ease. I would highly recommend this office and all it's staff to anyone wanting to buy or sell. I will absolutely be using this office again in the future I'm sure. They could teach many other agents and establishments a thing or two about great customer service! Thanks all. G
Graham · 28 July 2019
Agent replied
Thank you for taking the time to leave us this great, 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Finchley branch of Bairstow Eves, made this a stress free experience for you. Thank you for the recommendation, I will pass on your amazing comments to the entire team.Many thanks.
★★★★★ 5/5
GoogleWe completed successfully thanks to Albion.
Albion was great throughout the process explaining everything in detail and made the mortgage process for our first purchase smooth. He was always available for all our questions and provided us with options that no one else did. He also communicated with the lenders efficiently and the responses we got where extremely fast.
We can't thank you enough and we higly recommend Albion.
Will definitely use again!
Theodoros · 27 May 2024
★★★★★ 5/5
GoogleIbrahim has been very helpful to me and gave me very good advice that most people didn’t give he was very down to earth and helpful while talking to me and I would like to thank him personally for his support when I was looking for a property.
Ardz49 · 10 December 2023
Agent replied · 31 December 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLocal agents can be absolutely brilliant when it comes to buying and selling but so too can nationwide firms such as Bairstow Eves. Chris and his team at the north Finchley branch are a close knit group. Their way of working puts the local community very much at centre of their business. Chris gave very good housing market advice when I was thinking of selling and his understanding of the local market was spot on. Buying through Bairstow Eves has been my easiest purchase so far (out of five properties). Mortgage adviser Akil was amazing and got me a great deal. I was kept informed very regularly and I'll certainly be using his financial services again when it comes to remortgaging. The professionalism and kindness of the whole team at Bairstow Eves North Finchley made this a very happy and stress free experience. There were no games in terms of offer and acceptance because the property was priced perfectly and I confidently offered the full asking price. Some firms like to 'test the market' and over value properties but they just end up stale and unsold often until the too high price is dropped. I'm so glad I found my perfect home through them and am so grateful for all the help I've received. A wonderful experience!
Salina · 31 July 2017
Agent replied
Hi Salina, Thank you for taking the time to leave this wonderful five star review. The team at Bairstow Eves at Finchley, strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your purchase. I will make sure you fantastic review is shared with Chris, Akil and the entire team at the branch, many thanks.
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