5/5
TrustpilotI dealt with James McKenna and he was…
I dealt with James McKenna and he was excellent. Always so helpful and lovely and willing to answer any questions at any time.
Trusted Agent profile · London
Atkinson McLeod London reviews
★★★★★
963 reviews across 2 platforms
45 Westferry Road, London, E14 8JH
Atkinson McLeod's office in London, at 45 Westferry Road, is rated 4.5 out of 5 across 963 reviews on two platforms, including 299 Google reviews rated 4.3.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleElena Cosciug has been very responsive from the start. She handled everything professionally and efficiently.PositiveQuality
5/5
GoogleAdam was on the ball and kept the process of my flat sale moving efficiently from offer to completion
5/5
TrustpilotMultiple offers on my flat within the…
Multiple offers on my flat within the week and I achieved full asking price. I will be re-letting next year. Thanks Phillip McConville!
5/5
TrustpilotCharlie Hodge
Charlie was exepctional. He carefully selected the apartment, listening to all our needs and he was kind and available during the entire time.
5/5
TrustpilotZelia shows us 1bhk
Even if we decided to not go for the flat Zelia was exceptional. Very happy and energetic it was good to meet her
5/5
TrustpilotHappy to recommend.
Sarah Slimane was very proactive with trying to find me and my girlfriend a property. Very friendly and professional at all times!
5/5
TrustpilotSophia was very helpful with the…
Sophia was very helpful with the viewing - would recommend the service
1/5
GoogleDon’t trust these fake reviews - dodgy estate agent that is telling lies and not returning peoples holding deposits on time - you’re better off going elsewhere
Agent replied · 10 January 2025
Atkinson Mcleod takes very seriously the return of deposits to tenants after a tenancy has ended. We employ a number of people specifically to do this job and aim to return deposits in a timely manner. Atkinson Mcleod hold deposits in deposit schemes on behalf of Landlords and do not have ultimate authority to return them to Tenants. We have to rely on the TDS Tenancy deposit scheme for approval along with the Landlords before we can return any Monies. We understand this can be frustrating for all concerned. Thanks, Dan McLeod, Director
1/5
TrustpilotDo not rent from Atkinson McLeod
Do not rent from Atkinson McLeod. Easily the worst property management in London. I’ve rented in London for 5 years and never experienced such poor communication, rude staff, and incompetency until I moved into a flat run by this agency. Don’t expect anyone to answer the phone, return your calls or answer your emails. You won’t get your deposit for months after you move out. Report them to trading standards.
5/5
TrustpilotCharlie Is Great!
Charlie was buttoned up, helpful, easy to work with and made the process super easy. Definitely recommend working with him!
5/5
TrustpilotHollie
Hollie has been absolutely incredible from the start of the rental process. Always on hand and happy to give help.
5/5
TrustpilotGreat letting agency
Great letting agency! Matt made everything easy and helped us fasten the process of moving, was very friendly and helpful.
5/5
GoogleLewis Ginn has been very professional and helpful during all the process.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotCharlie was a pleasure to work with
Charlie was a pleasure to work with. He is a good listener and also very efficient in organising viewing of the flats.
5/5
GoogleThank you josh for updating me and tasnim for every step of the way. Any questions we had, josh was there to answer! He is so driven and believes in what he does and does such a good job! Atkinson McLeod are lucky to have him. Thanks again for helping me find my dream flat and for being so helpful to me and my best mate
1/5
TrustpilotI've made an offer through that agency…
I've made an offer through that agency that was rejected by the landlord as he accepted another offer. Agency took a holding deposit from me to make that offer, and they haven't returned it back. Already 2 weeks gone, and they always just answering that they've processed the refund and I'll get it but nothing really happens. They refuse to send any proof of sending the refund.
5/5
TrustpilotGreat Service
Blessing made the move into our new flat smooth and easy. Any issues or questions we had were solved immediately.
5/5
TrustpilotI liaised with Rosy Vitale who kindly…
I liaised with Rosy Vitale who kindly informed me of the properties available and took note on my requirements from day 1. Most of other letting agents would call you more than 3 times asking you the same questions in a single week.Rosy managed to just call me when she had some properties that fit my criteria, she was quick an efficient in organising viewings. I'd truly recommend her.
5/5
GoogleCharlotte Brain was extremely helpful in finding me potential properties and always made sure to accomodate my schedule with regards to viewings.
5/5
GoogleMark Johnson was very helpful in our search for a flat in London. Very understanding and efficient as well!!! Thank you, Mark:)
5/5
GoogleHad a great experience dealing with Mark Johnson. Mark was knowledgeable, professional and courteous. He always followed up and provided great advice.
5/5
TrustpilotCalum was extremely helpful!
Calum was extremely helpful in my endeavours to find a property, make sure you ask for him if he is around. Thanks,Tom
5/5
TrustpilotRecommended.
Recommended.A missed appointment with one of the agents turned into a nice chat about my flat search with one of the collegues (ask for Zelia Dupont)I take 2 points out of here: 1) this company's agents work as a team, which can only be beneficial to me and other costumers.2) sometimes agents take the time to review and discuss your criteria to bring you the best match they can offer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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