Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMatt was one of the kindest and friendliest agent we dealt with. He was patient, interested, and noted our needs well. We eventually found something through another agency but were very glad to have come across Matthew who made the pains of flat hunting a bit more eventful. Thanks!
Vinod · 27 September 2024
Agent replied · 25 October 2024
Thank you, Vinod, for your wonderful review! We're thrilled to hear that Matt provided such a positive experience during your flat hunting journey. His dedication to understanding your needs is truly commendable. While we're sorry you found your home through another agency, we're glad Matt made the process more enjoyable for you. If you ever need assistance in the future, don’t hesitate to reach out. Best wishes in your new home!
★★★★★ 5/5
GoogleJordan Law was very helpful and proactive!
Emma · 13 January 2026
Agent replied · 13 April 2026
Thank you for leaving us this great review Emma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleAdam was professional, courteous and always helpful! Highly recommend :D
Josie · 13 December 2025
Agent replied · 13 April 2026
Thank you Josie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMatthew has been such an amazing agent! Not only has he been so patient with us but always friendly and making sure we feel comfortable on our journey on finding the right home. We tried many Estate agencies but none were this professional
Nina · 2 December 2024
Agent replied · 9 December 2024
Thank you so much for your kind words, Nina Lisa! We're thrilled to hear that Matthew provided you with such a positive experience. Our team strives to ensure a friendly and professional approach, and it's wonderful to know that you felt supported in your journey to find the perfect home. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleMolly Sinclair is a standout agent and helped me greatly in searching for a new home. She was attentive, knowledgeable and a joy to be around! I will be back to work with her again in the future.
Steven · 5 December 2024
Agent replied · 9 December 2024
Thank you so much, Steven! We're thrilled to hear that Molly made your home search a positive experience. Her dedication and expertise truly shine through, and we're glad you enjoyed working with her. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleHugh was a perfect agent for someone like me who is new to the city.
He took his time understanding my requirements, and advised me, quite pertinently, about the right neighborhoods. He was always available for a call and moved very quickly to line up the exact apartments that I would he interested in.
I had a very easy and quick decision making all thanks to him.
Shweta · 1 April 2023
Agent replied · 30 July 2023
Thank you Shweta, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMatthew has been excellent help! He provided us with a video of an apartment that included all of our requirements and more. He was very responsive on both WhatsApp and Email and he made a process that should’ve been difficult very easy and quick. We are so thankful he helped us find our dream flat. :)
Marissa · 9 September 2023
Agent replied · 30 September 2023
Thank you Marissa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMatt has been the most helpful agent I’ve ever worked with. Moving here was scary, but he was very patient and kind in helping me find the right place go live. Grateful.
Kate · 9 November 2024
Agent replied · 9 December 2024
Hi Kate, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI had an amazing experience renting through Jordan. He was always friendly, super responsive and made sure all of my questions were answered promptly. I highly recommend Jordan from Notting Hill branch!
Alina · 4 October 2024
Agent replied · 25 October 2024
Thank you, Alina, for your wonderful review! We're thrilled to hear that Jordan provided you with an amazing renting experience. His dedication to customer service and responsiveness truly sets him apart. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleJordan was absolutely great to work with. He went above and beyond for us. Gave us all the information we needed. Would definitely work with him again!
Katie · 3 December 2024
Agent replied · 9 December 2024
Thank you Katie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleRuadhri Bates has been extremely helpful! My husband and I feel lucky to have him help us search for a new flat. Ruadhri listens to our requests and finds excellent options. I know with his help and guidance our new flat will be perfect for us!
Jeanne · 16 December 2023
Agent replied · 30 December 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleJordon was very helpful.
김태완 · 13 August 2025
Agent replied · 13 April 2026
Thank you 김태완 for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMatt was a gem to work with! He was extremely proactive in sending over properties that fit exactly what we were looking for, responsive, and supportive in making sure we found a place that really felt like home. Could not recommend working with him more highly!
Rebecca · 31 October 2023
Agent replied · 30 December 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe worked with Jordan and he did a wonderful job of finding properties that really fit what we were looking. He payed attention to what we shared and was a very pleasant professional to work with.
Laurel · 28 May 2024
Agent replied · 26 August 2024
Thank you Laurel for giving our Notting Hill branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleJasmine has been so great. From setting up our first viewing to completing the purchase, she was always on hand to answer any questions, very flexible and accommodating, as well as being very knowledge of property in the area.
Imogene · 29 March 2024
Agent replied · 26 August 2024
Thank you for leaving us this great review Imogene, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleWe worked with Jasmine Yacoub when selling our property in Notting Hill. Right from the get go, she was efficient , organised and very prompt in responding to us. This despite us being in India on a different time zone at the early stages. Would definitely recommend her!
Smita · 2 September 2023
Agent replied · 30 September 2023
Thank you Smita for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleCould not of asked for a better agent in Hugh Saffrey (these let agents r few and fare btwn). Hugh was diligent, followed-up and patient. He helped me prepare numerous offers in an overheated market. Greatly appreciated his time and work and look forward to doing it again in the future.
Branch · 31 May 2023
Agent replied · 30 July 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleI worked with Hugh to help us find a place to rent. He was extremely thorough and tentative with what we were looking for. Followed up frequently and was very professional and honest. If you are looking for a place to rent in the Notting Hill area he is the person to see!
Priesh · 1 April 2023
Agent replied · 30 July 2023
Thank you Priesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleJordan was incredibly lovely when he was showing us around the flat in Notting Hill, and very helpful at providing us with his professional opinions in terms of rent arrangements. Wishing him all the best!
Chelsea · 28 May 2024
Agent replied · 26 August 2024
Thank you Chelsea for giving our Notting Hill branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleJordan was wonderful to work with. He was helpful, but not pushy, and followed up promptly when necessary. Jordan made himself available via Facetime, WhatsApp and email, making contact extremely easy.
Claire · 5 August 2024
Agent replied · 26 August 2024
Hi Claire, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI had a great experience working with Jordan (Law) while searching for a flat. He was very attentive to my criteria and only arranged viewings that matched what I was looking for. He optimised our time by grouping viewings in the same area …
Nermine · 13 October 2025
Agent replied · 13 April 2026
Thank you for leaving us this great review Nermine, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleRuadhri was amazing. Helped with everything we asked for. Send through every property he had that fitted our wants and needs in a kind and professional manner. Would highly recommend to anyone looking to rent a property.
Amelia · 29 March 2024
Agent replied · 26 August 2024
Thank you Amelia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAlthough, I decided to go with a property managed by a different agency - Jordan was super helpful during my search. Would definitely recommend!
Olivia · 25 September 2024
Agent replied · 25 October 2024
Thank you Olivia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleMatthew was very kind, thoughtful and helpful. He did a great job of listening to what I needed to find in a property. I would work with him again.
Tina · 28 May 2024
Agent replied · 26 August 2024
Thank you for leaving us this great review Tina, It would mean a lot to Matthew and the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto him. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
