Trusted Agent profile · London
★★★★★
203 reviews across 1 platform
88 St. Johns Wood High Street, London, NW8 7SH
Part of Anscombe and Ringland, see every office.
Anscombe and Ringland's office in London, at 88 St. Johns Wood High Street, is rated 4.6 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Googleit was a real pleasure to work with Jerome on finding a flat ! My time was counted so i needed to find the perfect flat in an almost unrealistic amount of time . He clearly understand my criterias and need . i would strongly recommend him to anyone who is looking for a flat ! Now thanks to him i live in the perfect flat . Many thanks Jerome for the wonderful work you did !
5/5
Googleit was a real pleasure to work with Jerome on finding a flat ! My time was counted so i needed to find the perfect flat in an almost unrealistic amount of time . He clearly understand my criterias and need . i would strongly recommend him to anyone who is looking for a flat ! Now thanks to him i live in the perfect flat . Many thanks Jerome for the wonderful work you did !
5/5
GoogleBrilliant, and friendly service by Shari. She was very knowledgable and helpful
Thank you for leaving us this great review Lau, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleElla was super helpful. She understands your needs, listen to you carefully and responds very quickly. Had a best experience with her as our agent.PositiveQuality, Professionalism, Value
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleHighly recommend to avoid this agency. They are unprofessional, disorganized and amateurish. Right from the start of tenancy to the end, following are the things they could not get done smoothly: 1. contract signed in time 2. release of keys for move in 3. disclosing material information regarding the property such as imminent construction project on the floor above the apartment 4. Managing checkout process (inventory clerk entered the property by lying to the end-of-tenancy cleaners without our authorization or providing us notice) 5. Return of deposit (still hoping for them to reply to our emails regarding return of our £4k plus deposit). Landlords- please go to an agency that can actually manage tenancy and has a head on their shoulders. Tenants- highly recommend to just avoid engaging with them, otherwise you will be inviting a lot of headache and stress.NegativeResponsiveness, Quality, Professionalism
Thank you for bringing this to our attention Kunal, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleMiles was great - helped us find our dream house to rent. Was response and navigated is through the process well!
Thank you for leaving us this great review Tessa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleI have stayed in SJW for more than 10 years and tried many estate agencies and agents. I can confirm that Anscombe is the best for the quality of its people and especially Nicholas Madden-Kenny at A & R St John's Wood for his long experience, transparency and his execution. I have appointed him sole agent on all my transaction in NW8 which testify the trust you can build with Nicholas.
5/5
GoogleQuality service going above and beyond Miles was a superstar
5/5
GoogleArranged and met Riley for a viewing in St. John's Wood. He was clear and timely with his communication, did his homework on the flat before I arrived, and has been efficient in following-up. I'd definitely work with him again!
Thank you for leaving us this great review Rayan, we will be sure to pass this fantastic feedback onto Riley We are delighted that you had such a great experience with us and Riley!
5/5
GoogleFrom the minute Hussein picked the phone up, things went in such smooth and trouble free manor. Hussein understood what I was looking for. He is professional, honest & easy to communicate with and was very responsive between myself and the sellers. it was real pleasure to work with I would highly recommend hussein to anyone looking for a property.
Thank you M D for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleMy partner and I had the WORST experience with an agent called Jack last year in summer. He was dishonest about accepting our offer. He confirmed a townhouse twice in writing. After the initial legal process started, Jack withdrew the townhouse. We were left stranded from New York, with our furniture en route & ended up staying in a hotel temporarily with my partner & paying even more to store all our deliveries. Payment had even been taken from us by this agency. We were extremely horrified by this estate agency. I just want to warn others out there that we found much better agents in St John’s Wood.
Thank you for reaching out to us Hannah, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
1/5
GoogleThis particular branch is fraudulent they advertise old properties they once had to seem as though they still have plenty of properties in portered buildings. I live in abbey house Westminster and they have an ad for a property in my building. I cannot say the flat number but I will be in contact with the landlord to notify them as it’s effecting my sale. Another agency also has the same property on the market for £125,000 more. They’ve also had it up since 15th May 2018 and refuse to take it down by claiming it’s under offer. I’ve messaged them numerous times and it seems it’s been under offer now for a year and a half!!! Wow these must be the slowest negotiations ever. Absolute clowns.
Hi Chris, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and you will be contacted soon. Please email customercare@chancellors.co.uk with your customer number so we can provide further assistance if needed. Many thanks.
5/5
GoogleMy agent Ella Harris was absolutely the best. She was responsive and made the whole process super easy for us.
Thank you Rachita for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
5/5
GoogleGood rental experience. Thanks to Miles who helped me a lot. Very friendly and conscientious.
Hi Jiaxuan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI recently rented a flat from chancellors and Miles was very helpful in coordinating.
Thank you for leaving us this great review Ritu, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleMiles F (Sr Lettings Manager) was so helpful and made the process of renting a flat very easy. The whole team is very professional and the set-up of having everything in-house really makes the move-in process very smooth. Top staff and service. Can't wait to move into my new flat
Thank you Paula for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleVery professional agency, great customer service. Finding a flat is relatively difficult for me as I do need a few accessibility requirements and Ella from st johns wood agency was super quick and professional in coming up with potential flats. The agency's manager, Bobby, was also very understanding, professional and helpful in dealing with my query. Highly recommend.
Thank you for leaving us this great review Ahmed, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleSmooth process from finding the flat to process of signing. Miles and Bobby at the St John’s Wood practise were efficient and reassuring in making sure I secured the property I wanted
Thank you Ibilola for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleExcellent. From arriving at a previous eviction, advising on changes required, recommending a fantastic builder to upgrade the flat all the way to renting it at my desired price, i thought this was managed very well.
Thank you Purnima for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe rented a property through Anscombe 2 months ago and were assigned Zoe Sophocles. Zoe was extremely professional in her dealing with us and ensured that she fulfilled all her commitments regarding appointments, getting all details of the property. She displayed lot of patience and empathy during the entire process. We would certainly recommend her to friends.
5/5
GoogleAs a residential property professional, I have worked with Roy (RJ) Peach from the St John's Wood branch, both in selling and buying properties in the past few months. In a feverish 2014 market, his attention to detail and perseverance made for relatively smooth transactions. I'd certainly work with RJ again, and look forward to doing so.
5/5
GoogleJack was extremely helpful and understood what we wanted from day 1. He was extremely accommodating to our time schedules and was very pro active showing us properties that matched our criteria. The entire process from start to finish was made easier by Jack and we would definitely recommend anscombe and especially him to everyone.
5/5
GoogleHad the best experience. Really friendly and honest realtors. We were shown multiple option and Riley really helped throughout. Nice people and comfortable conversations. Thank You 😊 …
Thank you Delfin for giving our St Johns Wood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleIan Newton at St John’s Wood Chancellor’s has helped immeasurably with the sale of our property and I take this opportunity to thank him very much for all his help. His attention to detail and patience and perseverance made all the difference. Thank you again.
Thank you Elaine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
