Trusted Agent profile · London

Andrews Estate Agents London reviews

4.7

★★★★★ Excellent

2,382 reviews across 2 platforms

20 Streatham High Road, London, SW16 1DB

Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9. See how it compares with other estate agents in London.

Google logo

4.9 / 5

349

Reviews on Google

This office

Trustpilot logo

2,033

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

On your side

Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.

Coops · 17 May 2024

Agent replied · 12 June 2024

Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.

5/5

Trustpilot

Viewed a property twice with James fro…

Viewed a property twice with James fro Andrews in Reigate.Great communication and patient with all our questions. No sales pitch and honest which is just what you want from an estate agent.

Michelle · 14 September 2023

Agent replied · 12 June 2024

Hi Michelle, thank you so much for your review. Glad to hear James from the Reigate team was able to help you out with your queries! We wish you all the best on your property search! Thanks, Laura.

5/5

Trustpilot

Issy at the Downend branch was very…

Issy at the Downend branch was very helpful and answered all the questions I had, highly recommend Andrews for the property hunt

Richard · 25 April 2024

Agent replied · 12 June 2024

Hi Richard, thank you for the review. We know Issy will be so pleased to see your positive feedback, thank you for the recommendation, Rhys.

5/5

Trustpilot

Junior Zziwa is an excellent estate…

Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant

Ronaldo · 23 March 2023

5/5

Trustpilot

Thanks Andrews!

Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.

Ed · 16 December 2023

Agent replied · 12 June 2024

Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys

5/5

Google

Had a lovely conversation with Richard, staff is friendly and cooperative.

Javeria · 28 October 2024

Agent replied · 11 November 2024

Thank you, Javeria! We're pleased to hear you had a great experience with Richard and found our team friendly and cooperative. Your feedback means a lot to us! Best wishes, Jake

5/5

Trustpilot

Nancy Henley

Nancy showed us around a property in Horley. She has knowledge of the local area and other properties around. Nancy was very inviting and lovely to have a chat to

Lisa · 30 April 2022

5/5

Trustpilot

Wonderful estate agent she was through…

Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy

Annie · 30 July 2022

5/5

Trustpilot

The agent was very professional and…

The agent was very professional and client-orientated with great listening skills. This made my experience very positive.

Monique · 19 July 2024

Agent replied · 23 August 2024

Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.

5/5

Trustpilot

The company got me a good deal

The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.

Margret · 5 March 2024

Agent replied · 12 June 2024

Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.

5/5

Google

They team in Streatham were extremely helpful through out the sale process, especially when dealing with a somewhat slow and awkward purchasers solicitor. I was kept fully informed throughout the processPositiveResponsiveness, Quality, Professionalism, Value

Chris · 28 August 2021

5/5

Trustpilot

Greg was really helpful and helped me…

Greg was really helpful and helped me complete my registration I couldn’t have done it without his help

Andrew · 4 July 2023

5/5

Trustpilot

Friendly service

Issy at the Downend branch was punctual and very friendly during my flat viewing - thank you so much!

Rumaisa · 5 June 2024

Agent replied · 12 June 2024

Hi Rumaisa , Thank you for the five star review. It is fantastic to hear that Issy was very friendly and punctual for your viewing. Thanks , Lisa

5/5

Trustpilot

Connor was great!

Connor, from the Reigate branch, was very helpful with our recent viewing, taking the time to answer all of our questions in detail.

Sam · 18 March 2024

Agent replied · 12 June 2024

Hi Sam , thank you for taking the time to write us a five star review. Glad to see that Connor has been so helpful at your recent viewing! Thanks, Lisa

5/5

Trustpilot

100% professional

At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.

Alan · 18 March 2024

Agent replied · 12 June 2024

Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa

5/5

Trustpilot

Andrews - Balham

Reece from Andrews Balham was great! He was really professional and showed good knowledge in the properties he showed me around in!

Richard · 23 February 2023

5/5

Trustpilot

great service from andrews when…

great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma

Gemma · 12 August 2024

Agent replied · 23 August 2024

Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!

5/5

Trustpilot

The processing was quick and easy

The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).

Vineetha · 18 August 2023

1/5

Trustpilot

AVOID WORCESTER PARK LETTINGS

Do not rent with Andrews Worcester Park branch.Absolutely non existent customer service on the rental side. Phone calls and emails not returned. All questions, information requested pretty much ignored.We even went to the physical office and not one person from the rental side was there. To be fair the sales guy who was there tried to help but as not his area, could do no more than pass on yet another message!We were finishing our tenancy and ended up pretty much having to deal directly with the landlord, so waste of money on his part.Would love to give 0 or minus stars but not an option.

Valerie · 29 November 2021

5/5

Trustpilot

Thank you Nick from Downend Bristol…

Thank you Nick from Downend Bristol Branch, who was extremely helpful and knowledgeable about the property and the area.

Teresa · 19 May 2023

5/5

Trustpilot

Freya Alford was very helpful with…

Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)

Arianne · 19 April 2023

5/5

Trustpilot

Rental property/Ed Brennan looking after my property is a wonderful person

Mr Ed Brennan of Reigate Office is a wonderful person. He has given me the best service so far. I wish him all the best.

Mrs · 24 October 2022

5/5

Trustpilot

First time buyer

I contacted Andrew’s as I was Interested in a property they had for sale. Spoke with Nancy and arranged a viewing. Fell in love with the property so ended up putting an offer forward. Being a first time buyer can be quite nerve racking but with the service I received from Nancy this was made a lot easier and put me at ease. Great, friendly customer service which made me feel comfortable and confident with the purchase.

Jessica · 28 April 2022

5/5

Trustpilot

Selling our property and buying at the…

Selling our property and buying at the same time through Andrews we thought would work well. They did well to connect with potential purchasers and worked hard to secure the sale.It was the post sale team who connected all the dots and followed up on all the solicitors enquiries which made a real difference to ensuring it all actually went through.Great team, communication spot on, they really did go to work once we signed up.Thank you

Mark · 9 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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