Trusted Agent profile · London
★★★★★
2,382 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotAfter purchasing a property Luke Levy…
After purchasing a property Luke Levy and Jill Nicholson went above and beyond to ensure we could exchange and complete asap!! It's been a long process (due to solicitors) Jill stepped in to speed things up! FULLY RECOMMEND!
5/5
TrustpilotExcellent service from the team at…
Excellent service from the team at Keynsham, especially Justine. The whole process felt very seamless and they were happy to help with any questions we had as first time buyers.
5/5
TrustpilotHighly recommend Westbury-on-Trym Branch & Mortgage Advisor Service
The Andrews Westbury-on-Trym Branch Team were fantastic. They were friendly, helpful, and made buying our first property as stress free as possible. We also used their mortgage advisor service which was integral to us securing a great mortgage deal along with life and building insurance. We had interactions with other national estate agents, and the Andrews Team's professionalism and customer service were miles ahead. We will use Andrews for all our future property buying needs. Thank you to the team for all the help throughout our purchase and viewings.
5/5
TrustpilotWestbury on Trym Branch.
Well done to the Westbury on Trym branch (Ashley, Claire, Charlotte ) for their professionalism, support, resilience going above and beyond to help their customers in all the aspects.
Thank you for the five star review of the team at Westbury, we know they will really appreciate it and it's great to see that they were able to give you the advice and support you required. Thanks again, Rhys
5/5
Trustpilottwo reliable agents
the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.
Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.
5/5
GoogleIt was great talking to Richard. He explained me everything in detail and booked me in for viewing straight away highly recommended.
Thank you, We're thrilled to hear Richard provided excellent service and detailed explanations. Your recommendation means a lot to us!
5/5
TrustpilotThanks to Clifton branch
Thanks to Clifton branch, we are now in Bristol, in a lovely flat. Our dreams came true. They are lovely, friendly, kind and very caring, they helped us a lot.
5/5
TrustpilotWinterbourne Andrews
Beth, Matt and Nick make the process of buying and selling properties as simple as possible.
5/5
TrustpilotLegends!!
If there would be a world cup for estate agents, the branch based in Romford would deserve this!! Absolutely amazing service provided throughout the buying process! They made me feel like they're working for me, constantly keeping me in the loop, calling my solicitor to speed things up and taking every single one of my endless calls with a warm 'Hello'. I'm 100 % sure that without their support the buying process would've taken at least one month longer! For your care, patience and dedication, thank you dear Kish and Kamilija!
5/5
TrustpilotHaley from Andrews has been absolutely…
Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.
Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys
5/5
TrustpilotResponsive, Guru's on Market Intel, GREAT team! Will use again.
Responsive, knowledgable on market intel, communicative and dynamite team. Very transparent. Helpful and consultative on recommendations.I would DEFINITELY use this team again. Duane Watson and his team are a solid group!
5/5
TrustpilotExemplary response to enquiries
My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted
Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys
5/5
TrustpilotI recently contacted Andrews in…
I recently contacted Andrews in Keynsham for advice on a buy to let property. Molly was helpful in forwarding me onto Josh Normington the mortgage advisor who provided really useful information.
5/5
TrustpilotFriendly, professional service throughout!
Molly was fantastic during my recent move into a new rental property. She was in touch throughout the process and made us feel at ease, would highly recommend!
5/5
TrustpilotHighly professional service…
Lisa and Holly in Andrews Midsomer Norton kept me updated throughout the process. They were both very professional and supportive in everything they did with viewings and sale negotiations.
5/5
TrustpilotI let a flat with Andrews for two years…
I let a flat with Andrews for two years and they're great. Michelle, my property manager was friendly, professional and super helpful.
Thank you, Holly. We're delighted to hear about your positive experience with Michelle and our team.
5/5
TrustpilotA very simple process
A very simple process, the letting agent (Nocole) explained the steps to be taken in a way that I fully understood.Thought it was an excellent service
Hi Gerry, thank you for taking the time to leave us a review. Fantastic to see your experience with Andrews was such a positive one. Thanks again, Rhys
5/5
TrustpilotZena from Andrews in Sevenoaks was…
Zena from Andrews in Sevenoaks was amazing throughout the whole process of us selling our property, keeping us updated at all times and made it as stress free as possible!
5/5
GoogleBest people, good talk with the lettings team. Really nice people. Give Richard Blewitt a raise, the guy is Amazinggg!!!
Thank you, Rehan! Really happy to hear you had a great experience with our lettings team. Richard will be delighted with your praise. Best wishes, Jake
5/5
TrustpilotThoroughly Professional Operation
All at Andrews Harbourside in Bristol were thoroughly professional and highly effective in marketing and selling our flat, particularly after an initial sale fell through. Emma Willingham was a first-rate chaser and finisher, making the later stages a pleasure.
5/5
TrustpilotRented Property
Sometimes there was a lack of communication between Branches but once that was sorted and I got to speak to the right Person that person being Shannon things went well
Hi Kelvin, thank you for the five star review. Brilliant to see Shannon was able to help you, thanks Rhys.
5/5
TrustpilotI have recently used Andrews for my property transaction
I have recently used Andrews for my property transaction. Natasha who looked after me at the Balham office was exceptional. I had absolute confidence in Natasha because she kept me informed throughout, and initiated contact with me as and when required and provided updates on progress. She anticipated each stage of the transcation in a timely manner making sure the whole process flowed seamlessly from start to finish. Thank you very much Natasha for everything you did for me
4/5
TrustpilotMonika
Monika at Andrews was as prompt as she could be with dealing with a matter at the property. It is always reassuring when the agent replies inquiries quickly and proceeds with what needs to be done.
We really appreciate you taking the time to leave Monika a four star review, great to see she's given you such a positive experience! If of course there was anything extra we could have done to make your dealings with us the full fives stars please feel free to share further feedback with myself (Rhys) to RMessenger@AndrewsOnline.co.uk, Many thanks.
1/5
Trustpilotextremely bad
extremely bad, unprofessional. didn't give us a water reading at the beginning of our tenancy, and after one month of living there we ended up with a 200 pound water bill. very unprofessional, don't know their own job well. it's trash!
Mr Yeo,Thank you for reviewing Andrews. My email is choward@andrewsonline.co.uk should you wish to drop me a line on your experiences.I would be glad to take a look.Kind regardsCarl HowardGroup CEO Andrews
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