Trusted Agent profile · London
★★★★★
2,382 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotShayla from Andrews Stroud top…
Shayla from Andrews Stroud has been top notch! Right from valuing my house through to helping me look she has been really friendly, knowledgeable and always easy to get ahold of when I need her! Great advice, a real honest agent, would recommend to all my mates, cheers Shayla! 😊
5/5
TrustpilotHouse sale review
Lisa Bird Parsons and the team at Andrews have been brilliant in the sale of our house. They've given us sensible, effective advice and as a result we have been very pleased with the process. We are very pleased to have decided to go with Lisa and her team.
5/5
TrustpilotBoth Maria and Ed of Reigate Branch are accommodating and friendly.
Both Maria and Ed of Reigate Branch are very accommodating and friendly. The open house already got fully booked when I sent my inquiry but they made sure that I was on the waiting list and did not fail to inform me once there was an available slot.
Hi Melody, what a brilliant review, amazing to see that Maria & Ed were able to provide you with support and clear communication throughout. Thanks, Rhys
5/5
TrustpilotA big thank you to Brian Barnsby at the…
A big thank you to Brian Barnsby at the Morden branch. He showed great compassion and patience as we struggled to come to terms with selling our home of 41 years . He has had years of experience and understands the range of emotions people feel when faced with change.
5/5
TrustpilotI'd like to thank Edward and his team…
I'd like to thank Edward and his team of the Kingsbury branch.After only 4 weeks I had a buyer. He offered me some very good advice, abd kept me up to date with developments. Whenever I had a query, he was quick with a answer. I would totally recommend them.
5/5
TrustpilotThe amazing Andrews Southfields lettings and management team
The amazing Michelle, Tomasz and team at Andrews Southfields have been looking after my property and tenants for over 15 years. They have been wonderful support through many problems encountered and fair in their dealings. Everything is dealt with efficiently and calmly. I highly recommend their services
5/5
TrustpilotA day worth talking about #andrews property
It was a wonderful experience with the Letting Team as they are really competent and professional. And must acknowledge Shamiya who was incharge of the viewing i went for today. She was well coordinated and also a good communicator. Indeed Andrews made my day.
Thank you, Sarah! We're thrilled to hear about your positive experience with our Letting Team and Shamiya. Your kind words mean a lot to us. We're glad we could make your day!
5/5
TrustpilotExcellent costumer approach
Thank you Mukul for being so patient and explaining everything to me, breaking everything down and making it clear and understandable. Buying a house is a very complex and scary process but it's wonderful to find people who can make it a bit easier along the way.
5/5
TrustpilotAndrews Estate agents have been…Amazing
Andrews Estate agents have been fantastic helping my elderly relatives with the sale of their home. Special thanks go to Emma & Emily who have gone out of their way to help. They have been so kind, patient & understanding through the whole process and we can't recommend them enough. THANK YOU
Hi Sarah, thanks for taking the time to leave a five star review. Great to see that Emily & Emma were so helpful with everything you needed, glad all went well for you related sale, thanks, Rhys.
5/5
TrustpilotI had a viewing with Talia last week…
I had a viewing with Talia last week and she was lovely
Hi Rosie, thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Talia. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotWonderful property viewing
Shamiya gave a welcoming and charismatic tour of the property. She was very helpful with any questions I had and answered many before I could ask them, showing how well she knows the properties she is showing and what tenants are looking for.
Thank you, Jodie. It's great to hear Shamiya provided such a welcoming and informative property viewing. Your feedback is much appreciated.
4/5
TrustpilotGreat viewing with Nancy Henley
I was met by Nancy Henley to be shown around the property. The viewing was on time and I was able to receive all the information I needed. Nancy was able to answer all the questions. The agency was quick with their responses and booking the viewing slot.
5/5
TrustpilotAndrews are always professional
Andrews are always professional, and act fairly on behalf of both the tenant and landlord. They have managed my properties for years and I would highly recommend them. Rebekah, my property manager and the team are always on hand to offer support and advice and act quickly on any issues raised by tenants.
Hi Janey, thank you for the five star review and sharing your experience with Andrews. Brilliant to see that you've trusted us with your properties for years and that you've received such brilliant service, we know Rebekah plus the team will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotI have bought recently property with…
I have bought recently property with Andrew's at Southfield branch and Islandria Justimo was very proffesional, returns calls all the time, Whenever you have questions regarding sales allways on the top of everything, she has helped a lot to complete the deal as quick as and as smooth as possible. Definitely pleasure to work with Islandria .
5/5
TrustpilotViewing Houses to buy by Andrews
A very welcoming greeting by Nancy Henley who kindly showed us around a house that we were viewing in Horley. Nancy was honest, friendly, and very professional with good communicational skills and even gave me a few useful tips. I hope I buy my house from Andrews as they have been very helpful and very .
5/5
TrustpilotAndrews Property Group comes across as…
Andrews Property Group comes across as professional and well-organized. Communication was clear throughout, and the process felt smooth and efficient. It’s a reliable option if you want property matters handled with care and attention.
5/5
TrustpilotFantastic service
Andrews have been fantastic - from arranging two very busy open days to securing me the best offer and helping me to arrange my mortgage. The sale went through very smoothly. The communication was excellent and they managed the chain very well. The team are very friendly and professional.
Hi Natalie, we appreciate you taking the time to leave us a five star review. Amazing to see that we were able to help you with your sale and your mortgage too. Glad to see all went well and we know the team really appreciate your positive feedback, many thanks, Rhys.
5/5
TrustpilotShanon was very friendly.
Shanon was lovely and friendly.
Hi Joanne, thank you for the review. Great to see you had such a nice experience with Shannon. Thanks, Rhys
5/5
TrustpilotIsaac, Redhill & Reigate
We dealt with Isaac at the Redhill and Reigate branch and myself and my husband both loved his at-ease approach. So often, you can feel overwhelmed by house hunting, but he made our experience really simple. Isaac was always on-hand for any questions we had and easy to reach when we needed him. I would highly recommend him.
5/5
GoogleIf you want a property, do not hesitate to contact the best of all, Mr. Richard from Andrews Property And Purpose. Thank you for your excellent work, professionalism and collaboration. Delighted with your work and charisma.
Thank you, Patri! We're thrilled to hear about your positive experience with Richard. Your kind words and appreciation mean a lot to us. Best wishes , Lisa
5/5
TrustpilotHayley Tennet
Hayley Tennet, has been so helpful in finding me and my friends a house for September. She has gone the extra mile in helping us , which is very good of her. She has been so approachable and kind on the phone with me, this has made my experience with Andrews outstanding.
Hi Ellie, thank you for the five star review. It's great to see we were able to help you and your friends find your new home. We know Hayley will appreciate all the kind words, thanks again, Rhys
5/5
TrustpilotNicole was a great help
Nicole was a great help, lovely to work with
Hi Madalina, we really appreciate you leaving us a five star review for Nicole. Brilliant to see you had a great experience with us. Thanks, Rhys
5/5
TrustpilotLamont was polite & professional
Lamont was polite & professional, providing me with printouts of similar properties in the area to back up his valuation of my property. He was friendly & patient responding to all my questions even when not directly related to his visit; it made for a pleasant experience.
1/5
TrustpilotThe rental side of there business is…
The rental side of there business is organised outside of there branches. Which means rental renewals are double the amount the competition charges and they don't have the local knowledge regarding rents and availability for the area. Rental agents need to be local and informed - unfortunately this business model they have adopted is unprofessional and misinformed. Andrews need to bring it back into local branches.
I am sorry to hear about your experience.I have recently joined Andrews as CEO and have made customer experience a key priority across our business including Sales, Lettings and other business lines. Thank you for your feedback which is gratefully received. We are in the process of making changes to our model in order to be able to better support Landlords and Tenants. These changes, which should be complete by the end of 2023, will see Lettings branches take a clearer role in supporting customers.Carl HowardGroup Chief Executive
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