Trusted Agent profile · London
★★★★★
2,382 reviews across 2 platforms
20 Streatham High Road, London, SW16 1DB
Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a wonderful experience during my…
I had a wonderful experience during my house viewing with Harpindar. She was very professional, friendly. I appreciated how detailed she was in explaining the property and providing all the information I needed. Her clear communication and patience made the viewing smooth and stress-free. Thank you, Harpindar, for such a positive experience!
1/5
TrustpilotTotally Dreadful.
Personally I have dealt with so many letting agencies in the past & Andrews has to be the worst one so far, if I could give 0 stars I would. Everything now is greed & money with andrews & the amount of b.s they feed you is unbelievable! For instance: every year now I have a flat inspection where they measure & take photos of every room & i also have an asbestos inspection ever year. I always ask the question with out fail .... has the flat or the asbestos grown or shrunk within the last year? For some reason they can never give me an answer! Pathetic. Hopefully 1 day Andrews will change or go bust but I think I’m dreaming.
Dear Henry, we’d like to look into any issues you've had, please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
5/5
GoogleLouise G. is an amazing Property Manager to work with! She's got a great attention to detail, always responds quickly to our queries and gives us clear instructions. She makes our work for Andrews a joyful, seamless journey! Thank you, Louise for all your hard work. Marta from Elitenext.
Hi Marta, we appreciate you taking the time to leave us a review. Fantastic to see you've built such a strong relationship with Louise. Thanks again, Rhys
5/5
TrustpilotGreat Professional Service
It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.
5/5
TrustpilotStan from the Orpington Branch has been…
Stan from the Orpington Branch has been a joy! He has made this process extremely easy for me and has been transparent throughout. Communication has been flawless and all questions I have had have been answered efficiently and fully. Thank you for the experience and for sourcing me a beautiful place to live.
5/5
TrustpilotFriendly and efficient service
A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.
5/5
GoogleMy call with Richard this morning was so helpful - he heard me out as a I rambled on about what we wanted in our rental property and was great in reassuring me the property I enquired about we could view and would be a great fit for us. Thank you again!
Hi Abby, thanks for the five star review. Brilliant to see that Richard took the time to understand your needs and then booked you in for a suitable property. All the best with the property search. Thanks again for sharing your experience, Rhys.
5/5
TrustpilotLouise Gonella
Louise Gonella , the property manager was so helpful and organised an engineer to fix my hot water and heating as a matter of urgency and it was fixed the next morning . I’m so grateful to her for getting on to it so quickly .
Thank you, Melanie! We're thrilled to hear Louise was able to assist you promptly. Your satisfaction is our priority!
5/5
TrustpilotWe thoroughly recommend Andrews in…Keynsham
We thoroughly recommend Andrews in Keynsham. We met with Freya at our chosen property and she arranged a second visit at short notice as we were living out of the area. Justine at the office kept us up to date with all the necessary actions needed. Justine and Freya were both professional and helpful.
5/5
TrustpilotGreg Lines of Stroud Branch 5 stars
Greg Lines of Stroud Branch is a great communicator and is thorough and professional.
Thank you for leaving a five star review, we believe that communication is key to any relationship and it's brilliant to see Greg has been on hand to keep you updated throughout your dealings with us.Thanks, Rhys
5/5
TrustpilotIt was easy to get in touch with…
It was easy to get in touch with Andrews Property Group, and they were responsive to all of our questions and concerns. The agent and back-end staff were very professional and knowledgeable. They made the buying process very smooth without any delays or issues. I would highly recommend Andrews Property Group for your property needs.
Hi Moloy, thank you for taking the time to leave us a five star review! Fantastic to see our team have been on hand to help you whenever required through your search and eventual purchase. Thanks again for sharing, Rhys.
5/5
TrustpilotThe selling of my two bedroom flat…
I would just like to take this opportunity to thank james and his team at Andrew’s in Wallington for the smooth sale of my flat in wandle road hackbridge, Wallington, Surrey I would without hesitation highly recommend them to family and friends who where looking to buy or sale a property they are very good at what they do .
Hi Joe, thank you for your five star review! Great to hear you had a smooth sale with your flat and the team were able to assist you! Thank you for the recommendation too, it is really appreciated! All the best, Laura.
5/5
TrustpilotAndrews Southfields are such a please…
Andrews Southfields are such a pleasure to work with, having worked along side the management team for many years, particularly to Michelle in the PM division always goes above and beyond to ensure everything runs smoothly, so easy to communicate with and extremely efficient! An Invaluable Member of the team. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Hi Lewis, thank you for taking the time to leave us a review. Fantastic to see your dealings with us over the years have been great! We know Michelle will really appreciate your feedback. Thanks again, Rhys
5/5
TrustpilotGreat estate agent!
Elliot, the estate agent that has helped us secure an offer on a house has been great. He’s friendly and approachable and is easily reachable. He is also very quick to respond to enquiries and appears to do what he can to update you on news. Would definitely recommend him to others trying to buy a house!
Hi Beth, we certainly know that Elliot will love seeing your feedback and it's brilliant for us to see all his hard work and efforts recognised. Thanks for spreading the word about the fantastic work he does. Thanks again, Rhys
5/5
GoogleWe had an excellent experience with Andrews. Their service was personal and tailored to our needs. They understood the area and property type, generating significant interest and numerous viewings. They managed the lawyers efficiently, completing the sale much faster than we expected. Weekly calls kept us well-informed throughout. Highly recommended!
Hi Chris, what an amazing review! Fantastic to see that each element of your dealings with us has been excellent and that everything has managed to go through quicker than anticipated, always a nice bonus. Thanks, Rhys
5/5
TrustpilotBalham Branch - Shannae! ⭐️
Shannae at the Balham branch has honestly been amazing! She has been great at communicating with both myself and my parents and has kept us up to date with any new updates! Thank you for making the process of renting a little less stressful! A star service 😀
Thank you, Lou! We're thrilled to hear about your positive experience with Shannae at our Balham branch. Your kind words mean a lot to us. 😊
5/5
TrustpilotOutstanding service
First estate agent I contacted. Polite, efficient and made understanding all the legality simple and straightforward. Contact via, SMS, email and phone easy, always prompt and what made it more easy, I got tenants within weeks - no wait. Staff very professional and knew exactly what their client wanted. Fantastic service - Thank you to all but especially Nathan.
4/5
TrustpilotOverall good to deal with
Overall good. Communications is sometimes hit and miss
Hi Alex, thank you for the four star review. If there was anything else we could have done to make your experience five star, please let me know. RMessengern@AndrewsOnline.co.uk, thanks, Rhys
5/5
TrustpilotJas was really nice on the viewing and…
Jas was really nice on the viewing and helpful explaining everything!
Hi Rhys, thank you so much for taking the time to leave us a five star review. Great to see you had such a positive experience with Jas on your viewings.
5/5
TrustpilotIt was seamless
It was seamless, Nicole was really helpful in providing accurate information quickly.
Hi Damilola, fantastic to hear it was a seamless process for yourself! Thank you for taking the time to share your experience and all the best, Laura.
5/5
GoogleAndrews Streatham provided an amazing service from start to finish! Could not fault this team. My property went on sale and was sold within a week! The communication process during the sale has been sterling, special mention to Andrew and Elvis for their professionalism at all times
5/5
TrustpilotBest for support of a private landlord
Thank you Greg Lines and the team at the Stroud branch for your help again as I relet my property: From recommendations for decorators and inventory takers, guidance on taking references and providing rent reviews. I will always use Andrew’s to find me new tenants and support me as a landlord. Highly recommended.
5/5
TrustpilotRecommend
I would recommend Andrews estate agents in Worcester Park. Antony was fantastic. Always helpful and supportive. He kept the sale on track.
Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys
5/5
TrustpilotPurchase of property
Andrews in Keynsham were great in purchasing my property from start to finish.From initial viewing,arranging a mortgage to completion.All my questions and queries were dealt with in a clear & professional manner.My sales negotiator Freya Alford was extremely helpful and professional throughout as were other staff involved.
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