Trusted Agent profile · London

Andrews Estate Agents London reviews

4.7

★★★★★ Excellent

2,382 reviews across 2 platforms

20 Streatham High Road, London, SW16 1DB

Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9. See how it compares with other estate agents in London.

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4.9 / 5

349

Reviews on Google

This office

Trustpilot logo

2,033

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

Barnet branch of Andrews.

Andrews as Barnet have been excellent, both Tara and Bobby have been very friendly and helpful as well as professional concerning the sale of my mother's property. Viewing was arranged in one day was was really helpful to me and went very well and was slick.

Tayfun · 31 May 2023

5/5

Trustpilot

Andrews Property is a good property…

Andrews Property is a good property company. The agents are very professional and nice. Especially Andrew Bannerman, he did a good job to handling the transaction for both side buyer and owner. All the follow up are very well and give us confidence to stick with them. Highly recommended!!!!

Yoko · 24 February 2023

4/5

Trustpilot

Greg Lines at Andrews in Stroud is…

Greg Lines at Andrews in Stroud is fabulous. He is professional, helpful and knows everything there is to know about buying, selling and the rental market. As a landlord and also someone who has recently sold a property I wouldn’t go anywhere else but Andrews for advice.

Robinson · 25 April 2023

5/5

Trustpilot

Antony Perez and team were fantastic

Antony Perez at Worcester Park and team were fantastic. Everything ran very smoothly and they helped with the purchase with our house, Antony was great at communicating with us throughout the process and keeping us up to date with the progress. Thanks so much! :)

R · 22 June 2023

5/5

Trustpilot

Louise took the initiative in the…

Louise took the initiative in the tenancy renewal and managed to negotiate a fair and reasonable but not insignificant increase in the rent for our rental property. She also dealt with an urgent maintenance issue promptly and effectively.

Mr · 14 October 2024

Agent replied · 22 October 2024

Thank you, Mr Dearlove, for your kind words. We're delighted to hear that Louise provided excellent service in both the tenancy renewal and maintenance issue. Best wishes ,Lisa

5/5

Trustpilot

Professional, friendly and respectful.

I would highly recommend Andrews to anyone wishing to sell their home. Matt, Isaac and the team have been professional, helpful and respectful of our home from when I first met with them right through the sale process. They are always easy to contact and they kept us updated on the sale process throughout.

Marisa · 5 August 2022

5/5

Google

⭐️⭐️⭐️⭐️ ⭐️ I just had a fantastic conversation with Richard. He was incredibly knowledgeable, friendly, and patient. Took the time to answer all my questions and provided useful insights about the properties. Highly recommend their services!"

David · 13 November 2024

Agent replied · 11 December 2024

Thank you, David! We're thrilled to hear about your positive experience with Richard. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Trustpilot

My agent

My agent, from Downend branch Shannon was helpful giving me some practical advice. She advised me on buying a new place, reassured me with some concerns and answered all the questions I had. Thanks very much a great and friendly service as well, will recommend this branch!

Libby · 15 April 2023

5/5

Google

Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic. Jeeshan Patwari

Jeeshan · 6 August 2024

Agent replied · 27 August 2024

Thank you, Jeeshan. We're delighted to hear about your positive experience with Louise. We'll be sure to pass on your kind words to her. Your feedback is greatly appreciated.

5/5

Trustpilot

Mr Isaac Biggerstaff from Andrews…

Mr Isaac Biggerstaff from Andrews Estate Agents is really professional and serious about his job. Isaac accommodated my schedule to see the property early in the morning on a Saturday. He took his time to patiently answer all my questions (first time buyer). I greatly recommend Isaac whether you want to buy or sell the property.

Donatas · 25 April 2022

5/5

Trustpilot

My greatest thanks

I would have to give my greatest thanks to Mrs Tracy Burden from Andrews Property who give me close following up and update for such a long journey of the whole buying process. She is proactive, professional and responsible. I will definitely recommend her if anyone is looking to find a right person for buying.

Jeffery · 10 June 2022

5/5

Trustpilot

Sumita Jolly

Sumita Jolly, Senior Negotiator at the Kingsbury office has always been my “go to” She really knows her stuff and always makes me feel like I’m her No.1 client. I’ve been with Andrews for years and I look forward to dealing with Nikiya, Sarah, Tara Darling (you have some big shoes to fill)

Sasha · 1 January 2024

Agent replied · 12 June 2024

Hi Sasha, thank you for the five star review. It's brilliant to see that Sumita has been able to provide you with such a great service over the years. We are confident your new main points of contact will be able to pick up where Sumita have left off. We know that Sumita will really appreciate the feedback and likely still be keeping an eye on your file every now and then! Thanks, Rhys

5/5

Trustpilot

Andrews bath central have gone above…

Andrews bath central have gone above and beyond to help me out and find a place from start to finish mark Jervis guided me all the way with the help from his team at bath central I found the perfect place to call home thankyou all at bath central.

Lexie · 26 March 2024

Agent replied · 12 June 2024

Hi Lexie, thank you for the five star review! Fantastic to see that Mark and the team have been able to assist you each step of the way, we are so pleased you've found your new home and that we played a part, hope you are settled in well. Thanks, Rhys

4/5

Trustpilot

Katie Maggs was excellent!

Katie Maggs was excellent, especially when my conveyancers were slightly delayed, things didn't seem to be moving or if I had any questions that weren't explained by my conveyancers and assumed I would know specific details as a first time buyer. Katie stayed in touch throughout and was a great support - thanks again!

Jack · 20 July 2022

5/5

Trustpilot

Excellence at Andrews

So I've recently used Andrews Estate Agents, to rent a property and in all honesty I couldn't have had a better experience. Mr Daniel Thompson looked after me throughout the whole process. He was very approachable and answered all my question. Professional service from both him and everyone I met at the Horley branch. Highly recommend.

Kevin · 18 October 2023

Agent replied · 12 June 2024

Hi Kevin, thank for the five star review and thank you for taking the time to leave us one on Trustpilot too! So pleased to see Daniel and the team were able to assist you throughout your move. We hope you've settled in well.Thanks, Rhys

5/5

Trustpilot

A great real estate agent in London

A great real estate agent in London! Reece was always professional and responsive. Highly recommend

Ryan · 4 April 2023

Agent replied · 23 August 2024

Thank you, Ryan! We're thrilled to hear that Sammi provided excellent service and made your experience smooth. We appreciate your feedback!

5/5

Trustpilot

I have been using Andrews in Barnet since 2007

I have been using Andrews in Barnet for 16 years to rent out my property and have always had a good experience, I'd like to give a special mention to Tara Darling in particular who I think is brilliant and always follows up with any queries i may have.

Mark · 26 January 2023

5/5

Trustpilot

Positive experience

Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.

G · 29 April 2024

Agent replied · 12 June 2024

Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys

5/5

Trustpilot

I'm a landlord who has been letting my…

I'm a landlord who has been letting my flat through Andrews for some years now. Lately, there have been some problems with ground movement and cracking in the walls. My agent, at Headington branch in Oxford, has a wealth of experience in this kind of thing and has helped me by ensuring that the surveyors have received all the necessary information to make getting to the bottom of this issue as straightforward as possible. She has years of experience, has been efficient and friendly, and has a direct and pragmatic approach to problem solving, which takes a lot of the stress away when dealing with these kinds of occurrences.

Julia · 9 April 2024

5/5

Trustpilot

Good advice, backed by experience

Elizabeth from the Headington office was very helpful and knowledgeable in all aspects of managing our house letting, in our case this had some additional requirements which were very efficiently dealt with to the satisfaction of all parties concerned.Would have no hesitation in strongly recommending Andrews to other landlords, well done !

Mark · 10 January 2024

Agent replied · 12 June 2024

Hi Mark, thank you for the feedback, brilliant to see that Elizabeth has been by your side to help you every step of the way and has been able to meet your needs, sorting everything out for you too. We really appreciate the recommendation, thanks, Rhys

5/5

Trustpilot

Huge thanks to Paul Burchill

Huge thanks to Paul Burchill from Downend branch for his invaluable help and advice, his courtesy, punctuality, prompt answers to enquiries, friendly personality, and sheer professionalism. He managed things so well, going above and beyond in everything that was asked of him. Thank you.

Pam · 19 June 2023

5/5

Trustpilot

Just want to say a massive thank you to…

Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️

Amber · 10 May 2024

Agent replied · 12 June 2024

Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.

5/5

Trustpilot

Professional and patient

Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer

Simon · 27 March 2024

Agent replied · 12 June 2024

Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys

5/5

Google

I dealt with Shannae and Andrew and they were super helpful with explaining the lettings and selling process as my mum needed lots of guidance, they were both attentive and clear with their communication. Would definitely use them again in future

Jazmine · 28 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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