5/5
TrustpilotShannon was very polite and friendly on…
Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.
Trusted Agent profile · London
Andrews Estate Agents reviews in London
★★★★★
2,516 reviews across 2 platforms
526 Kingsbury Road, London, NW9 9HE
Part of Andrews, see every office.
Andrews's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,516 reviews on two platforms, including 358 Google reviews rated 4.8. See how it compares with other estate agents in London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWould recommend Andrews
Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements
5/5
TrustpilotShamiyah
Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.
Agent replied · 23 October 2024
Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!
5/5
TrustpilotVery professional visit
Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market
Agent replied · 23 October 2024
Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.
5/5
GoogleThanks to Alberto and SUmita to help me in Rent a property
Agent replied · 15 June 2024
Hi Amalia thanks so much for leaving us a 5 star review!
5/5
GoogleAgents were friendly and helpful Special thanks to: Sumita Jolly & Alberto
Agent replied · 15 June 2024
Hi Iuliu, thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process.
5/5
TrustpilotGreat for first time buyers or sellers.
Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.
Agent replied · 16 June 2024
Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys
5/5
GoogleHIGHLY RECOMMENDED for Mr. Mukul Mehta, the mortgage and protection Advicer at Andrews Kingsbury office for all your help in our upcoming remortgage, we really appreciate your patience and help. We are definitely happy with our experience.
Agent replied · 15 June 2024
Hi Marianne, thank you for the five star review. We know Mukul will really appreciate your kind words and the recommendation, great to see Mukul was able to help you again with your mortgage and protection needs. Thanks, Rhys
5/5
TrustpilotProfessional service Andrews are the managing agents for a…
Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group
5/5
TrustpilotWe have worked with Andrews for many…
We have worked with Andrews for many years as one of their quick response maintenance teams. The response to their tenants is fast with good communication
Agent replied · 22 November 2024
Thank you, Jason! We appreciate your continued partnership and dedication to providing quick and effective maintenance. Your support helps us ensure excellent service for our tenants. Best wishes , Lisa
5/5
TrustpilotReally good service from beginning to…
Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.
5/5
TrustpilotProfessional and wonderful!
Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.
5/5
TrustpilotI've been with Andrews for over a year…
I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.
Agent replied · 12 June 2024
Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa
5/5
TrustpilotAndrews property group review
Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.
5/5
TrustpilotHighly recommend!
The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!
Agent replied · 12 June 2024
Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotRichard was so helpful
Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!
Agent replied · 12 June 2024
Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys
5/5
TrustpilotViewing made welcome.
Isaac and Maria were waiting for us at the viewing,with a welcoming smile.They were helpful and knowledgeable about both the flat and the service management level fees.Unfortunately the property was not for us,but we would highly recommend Andrew's Estate Agents for the future.
5/5
TrustpilotMonika
Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.
Agent replied · 12 June 2024
Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys
5/5
TrustpilotGreat service
Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊
1/5
GoogleTheir prices are inflated and they always over value them; Their properties are not in a good state and not in line with the price tag. They end up taking properties of the market when they can’t sell them. Disappointing as they had a good name in the area.
Agent replied · 15 June 2024
Good afternoon Paul Stevenson, If you’d like to discuss your experience in more details please don’t hesitate to contact the branch to talk this through further.
5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!
Agent replied · 12 June 2024
Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys
5/5
GoogleSalim showed me flats in the Kingsbury area. He is extremely knowledgeable on the area and very professional in the way he conducts viewings. I would recommend contacting him for any properties in the Kingsbury area.
Agent replied · 15 June 2024
Hi Sumil, we really appreciate you taking the time to leave us a review and it's brilliant to see you had such a positive experience with our team in Kingsbury, in particular Salim, thanks again, Rhys.
5/5
TrustpilotGood and helpful service!!
I viewed 2 listings facilitated by Maria and Ed respectively. They were prompt, helpful and professional in all their interactions - both virtual and in-person. I would strongly recommend Andrew Property Group for your next property search.
5/5
TrustpilotI have dealt with Greg Lines at Andrews…
I have dealt with Greg Lines at Andrews Estate Agents & Lettings on numerous occasions and have found to be 1st class, very efficient, professional & proactive. I would highly recommend him.
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