Trusted Agent profile · London
★★★★★
2,516 reviews across 2 platforms
526 Kingsbury Road, London, NW9 9HE
Part of Andrews, see every office.
Andrews's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,516 reviews on two platforms, including 358 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotMonika
I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.
Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.
5/5
GoogleIt was a great experience to deal with this agency. Salim was so helpful and patient, he made sure i found the right house i was looking for and facilitated the whole process. I want to thank also Sumita for her amazing service.
5/5
TrustpilotGreat and friendly team
We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team
Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys
5/5
GoogleSANDIYA,YOU ARE A STAR!! I would higly recommend SANDIYA!!She is AMAZING!SANDIYA is very dedicated and very professional.To be honest,I cant say enough EXCELLENT things about SANDIYA!Above business and money,SANDIYA puts People on the 1st place.It doesnt matter how good or bad your english is,or nationality,or how cheap or expensive your clothes are,SANDIYA treats everyone equally and explains everything again and again calm and patient. SANDIYA-SUPER STAR!THANK YOU SO MUCH
thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.
5/5
GoogleAndrews have been my agents for over a decade renting my property. The service I've received has been second to none!! Both Tara and Sarah have been diligent in dealing with issues related to the property etc and Iwould highly recommend using Andrews as an agent.
thanks so much for leaving us a review!
5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
5/5
TrustpilotLovely experience so far
Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon
5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
5/5
TrustpilotNancy Henley
It was pleasure meeting Nancy Henley at our viewing on Saturday. Nancy showed us around the property and answered all our questions that we had and even gave us some ideas to think about with regards to the property. Nancy was friendly and very approachable. Many thanks Nancy for your time.Sam & Dan
5/5
TrustpilotI would highly recommend Andrews estate…
I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.
Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys
5/5
TrustpilotVery Good Experience
I have had a few agents not want to help me at all, Issy from Andrews was very lovely to work with, and she was very professional and helpful when looking at flats!
Thank you, Colleen! We're thrilled to hear that Issy provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
5/5
TrustpilotGregory Rogerson is proactive, responsive and efficient.
We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.
5/5
GoogleExcellent customer service from the team, especially Duane who always made sure we understood what was happening from the very start, right through to the end. Very happy with my purchase...and sale! Thanks so much for all your help Andrews.
5/5
TrustpilotI had a viewing for a property today on…
I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience
1/5
GoogleHad a very worst experience by Andrews online kingsbury. They lack professionalism. I had a viewing appointment in kingsbury. When visited nobody turned up. When called after waiting on call waiting for 15 min got connected and they told that they have broadcasted mail to letting managers and they would get back. I waited for 45 min and finally decided to leave. I wasted my 3 hrs in travel + viewing wait. I also dropped mail with feedback but no response hence reviewing publicly.
We are sorry to read of your recent experience. Our Manager will be in contact with you to discuss how we can resolve this for you.
5/5
GoogleAndrews were fantastic to work with. We found the perfect place that met all our requirements. Sumita Jolly was the one who assisted us and she was extremely supportive and helpful throughout the process. Lovely experience, extremely professional and highly recommended.
5/5
TrustpilotHighly recommended
Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!
4/5
TrustpilotSelling my house through Andrews Bear…
Selling my house through Andrews Bear Flat , has been really easy. There was plenty of guidance during the process and help with decisions, based on their greater experience. Rowan is a great communicator and keeps in touch with updates regularly. While it isn’t finished yet, it has been a pleasure so far.
5/5
TrustpilotExcellent Customer service from Andrews Property Group
I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.
Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys
5/5
TrustpilotI have at last secured a dwelling which…completely suits my needs
I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.
5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
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