Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThis agent has been the best I have dealt with in the three year run up to trying to sell our property. Andrew was very proactive in getting the solicitors to progress our sale as fast as possible once things had started falling behind. As we don't sell properties every day, more support initially on how to keep on top of our solicitor would have been appreciated.PositiveProfessionalism
Adél · 21 June 2022
Agent replied · 20 June 2024
Good afternoon Adél Colyn Drew, thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process. We wish you ad your family all the very best of luck for the future.
★★★★★ 5/5
GoogleShamyra has been so helpful to us in our search to find a flat! She has been calling us as soon as new properties come on the market and always being super friendly. It has taken a big weight off of us during a very stressful process by having her help!
Eloise · 26 October 2023
Agent replied · 25 November 2023
Hi Eloise, we really appreciate you taking the time to leave us a five star review. Fantastic to see the team in Streatham, with particular mention to Shamyra, so pleased that she's been proactive in assisting you with your search and was able to take some of that stress away for you.
Thanks, Rhys
★★★★★ 5/5
GoogleRichard was extremely helpful and warm. A pleasure to speak with, thank you for helping me find a property to rent.
Iza · 20 March 2025
Agent replied · 23 December 2024
Thank you, Iza! We're thrilled to hear that Richard made your experience enjoyable. We appreciate your kind words and are glad we could help you find a property to rent. Best wishes, Jake
★★★★★ 5/5
GoogleI spoke to Richard on the phone he was really helpful and friendly and helped a lot and was very professional
James · 20 March 2025
Agent replied · 20 March 2026
Hi James, thank you for your wonderful feedback! We're thrilled to hear that Richard provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleSpoke to Richard as an intro to Andrew’s just now. Lovely guy and happy to take our details and move forward with helping us find some accommodation :)
David · 9 December 2024
Agent replied · 23 December 2024
Thank you, David! We're thrilled to hear you had a great experience with Richard. We're excited to assist you in finding the perfect accommodation. Best wishes , Lisa
★★★★★ 5/5
GoogleRichard is super friendly and personable, also very responsive and quick when it comes to getting viewings in for you.
Abby · 20 March 2025
Agent replied · 9 January 2025
Thank you for your wonderful feedback Abby! We're thrilled to hear about your positive experience with Richard. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes, Jake
★★★★★ 5/5
GoogleAndrews have managed our buy to let property for probably 20 years now. I think the fact that we are still with them now, speaks for itself. They're very good and usually ahead of the game talking to us about things like tenancy renewals and legally required documents such as gas safety and electrical inspections. We currently deal with Louise Gonella. She is efficient, professional and very pleasant to deal with. Top marks all round 👍🏻.
Dale · 24 November 2024
Agent replied · 8 December 2024
Thank you, Dale! We're thrilled to hear about your positive experience over the years. Louise and the team appreciate your kind words and ongoing trust. Best wishes, Jake
★★★★★ 5/5
GoogleNice to have the personal touch from Junior who was calm, professional and attentive. I felt the information he gave was balanced and informative. I will be happy to view with this agent again.
Harriet · 20 February 2026
Agent replied · 20 March 2026
Thank you, Harriet, for your wonderful feedback! We're thrilled to hear about your positive experience with Junior. Your satisfaction is our priority, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleRichard was super helpful and friendly. He understood what I was looking for and doing his best to accommodate.
Beam · 20 March 2025
Agent replied · 20 March 2026
Dear Beam, thank you for your wonderful feedback! We're thrilled to hear that Richard provided you with excellent service. Your satisfaction is our priority, and we look forward to serving you again. … More
★★★★★ 5/5
GoogleRichard has been super helpful in assisting me with my letting search. He is very professional, friendly and goes above and beyond to help - thank you so much Richard!
Laura · 16 October 2024
Agent replied · 23 October 2024
Thank you, Laura! We are really happy to hear about your positive experience with Richard. Your kind words mean a lot to us. Best Wishes, Jake
★★★★★ 5/5
GoogleAfter not having much luck finding a rental property, Richard at Andrews Balham has been amazing - so so helpful. I couldn’t recommend him enough. Kiana at the Balham branch was fantastic too!
Maisy · 17 August 2024
Agent replied · 24 August 2024
Thank you, Maisy! We're thrilled to hear Richard and Kiana were able to assist you so well. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleRichard was really helpful over the phone and able to get me booked in quickly for a viewing.
Mahamudar · 20 March 2025
Agent replied · 20 March 2026
Thank you Mahamudar for your wonderful feedback! We're thrilled to hear that Richard was able to assist you promptly. We appreciate your 5-star rating and look forward to helping you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleKiana was brilliant in efficiently organising a viewing on a really well presented property in Southfields. Looking forward to viewing it next week and further working with the Andrew’s team throughout the process.
Jamie · 3 August 2024
Agent replied · 24 August 2024
Thank you, Jamie! We're thrilled to hear Kiana provided excellent service. We look forward to assisting you further and hope you love the property. See you next week!
★★★★★ 5/5
GoogleGreat service while searching for a property. I’ve just started my search and already seen so many great properties! Special thanks goes out to Raees keeping me updated with properties that match exactly what I’m looking for!
Thank you!
Roberta · 20 December 2025
Agent replied · 20 March 2026
Thank you for your lovely feedback Roberta! Raees will be really pleased to read this.
★★★★★ 5/5
GoogleLouise is particularly helpful and a great property manager. Very attentive and timely with responses.
Neerej · 20 March 2025
Agent replied · 20 March 2026
Thank you for your wonderful feedback Neerej ! We're thrilled to hear that Louise has been so helpful and attentive. Best wishes , Lisa
★★★★★ 5/5
GoogleI have been dealing with Louise the property manager who has a star for my case, Always so kind and helpful in sorting any issues I have reported. She has gone the extra mile to explain and ensure customer service/satisfaction is top-notch.
I'm very pleased to have to deal with Louise, all the time with a positive attitude.
She truly deserves 5 stars.
Jeferson · 20 March 2025
Agent replied · 20 March 2026
Thank you, Jeferson, for your wonderful feedback! We're thrilled to hear about your positive experience with Louise. We are delighted she could assist you so effectively. We appreciate your support and look forward to serving you in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleI spoke to Richard about future lettings and he was so friendly and professional at the same time - he asked about my needs and properly listened to me! Lovely service!
Daniela · 25 July 2024
Agent replied · 24 August 2024
Hi Daniela, we appreciate you sharing your experience with us. Amazing to see Richard being so helpful. Thanks again, Rhys.
★★★★★ 5/5
GoogleRa’ees showed us around a couple of properties recently, he was pleasant to deal with and very patient while we looked around, he knew the area well and asked us as many questions as we asked so he could get a good understanding of what we are looking for.
Rizwan · 21 August 2025
Agent replied
Thank you, Rizwan, for your wonderful feedback! We're thrilled to hear that Raees provided such a positive experience. Your satisfaction is our priority, and we're glad he could assist you effectively. If you need further help, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleAndrew went above and beyond during our search process including staying on the phone with me until 6pm on a Friday to answer all my questions about an application process.
David · 25 July 2024
Agent replied · 24 August 2024
Hi David, thank you for sharing your experence and great to see that the team were able to help you when you needed us! Thanks, Rhys
★★★★★ 5/5
GoogleI had a really good experience with Raees . We viewed a few properties that he recommended as well as the property I was interested in. He was friendly, helpful, and made the whole process easy. Amazing to work with and had amazing communication to keep things smooth.
Kasthuribanu · 21 August 2025
Agent replied · 20 March 2026
Thank you, Kasthuribanu, for your wonderful feedback! We're thrilled to hear about your positive experience with Raees. Your satisfaction is our priority, and we're glad he made the process smooth for you. We appreciate your support and look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleLouise has been consistently helpful and professional in dealing with our lettings. Very thankful to have her helping us through the letting process so diligently for the whole house!
Hannah · 3 August 2024
Agent replied · 24 August 2024
Thank you, Hannah! We're thrilled to hear about your positive experience with Louise. Your kind words mean a lot to us.
★★★★★ 5/5
GoogleSpoke to Richard who was super helpful when looking to rent a property.
Good · 20 March 2025
Agent replied · 20 March 2026
Thank you, India, for your wonderful review! We're thrilled to hear Richard was helpful in your property search. Your feedback is greatly appreciated, and we're here to assist you anytime. Best wishes , Lisa
★★★★★ 5/5
GoogleI use this moment to recognize Andrew for his outstanding communication and customer service skills. During our recent interaction, he was not only professional and responsive, but also showed great attention to detail and a genuine willingness to help. His ability to clearly convey information made the process smooth, and his positive attitude left a great impression.
I truly appreciate the support he provided and wanted to ensure his efforts are acknowledged.
Peter · 16 October 2024
Agent replied · 23 October 2024
Thank you, Peter, for your kind words! We're thrilled to hear about your positive experience with Andrew. Your recognition of his communication and customer service skills means a lot to us.
★★★★★ 4/5
GoogleAfter a shaky start Richard and Drew were fantastic in getting us through the sale of our flat. They went over and above in terms of acting on our behalf and in our best interests, supporting us to get over the line at a stressful time. Thank you for helping us get our forever home
:)PositiveResponsiveness
Kim · 25 August 2022
Agent replied
Good afternoon Kim Townsend, thank you for taking your time to leave us a review. thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation an so pleased for you that we gt there in the end. If we can ever help with anything property related in the future, please do not hesitate to contact me.
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