5/5
Malcolm was a pleasure to work with! Friendly, knowledgable and super helpful

Trusted Agent profile · London
Verified
★★★★★
221 reviews across 3 platforms
286 St Pauls Road, London, N1 2LH
Alwyne Estates's office in London, at 286 St Pauls Road, is rated 4.8 out of 5 across 221 reviews on three platforms, including 200 Google reviews rated 4.8.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I recently sold a flat through Alwyne Estates. I found their advice and service excellent. They priced my flat at the correct level, produced excellent ...Read all 3 from sellers
Recently purchased a flat through Alwyne Estates and had a very positive experience. Our agent Malcolm was quick to communicate any issues, helpful and ...Read all 2 from buyers
First time that I have used Alwyne Estates and will now only use them. They let my property within a week to great tenants. Special mention to Malcolm Levy for ...Read all 6 from landlords
My experience with Alwyne has hands down been the best experience I have had with any agency. The agent I have primarily dealt with is Maxime and I really ...Read all 5 from tenants
Alwyne Estates have been at the forefront of the Highbury & Islington property market for over 20 years dealing with sales, lettings, property management and commercial properties. Perfectly situated next to Highbury & Islington station, Alwyne Estates offer all who walk through our door an exceptional level of customer service, whether it be a Landlord, Tenant, Buyer or Seller. Everybody that inquires can feel safe in the knowledge that we are an ARLA registered agent and have over 80 years of combined experience within our ranks. So whether you are a first time buyer, landlord, renter or seller, Alwyne Estates will take care of all your property needs. Call our helpful staff on 020 7359 3191 for the best advice in town!
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Malcolm was a pleasure to work with! Friendly, knowledgable and super helpful
5/5
I have been living in a flat in North London, managed by Alwyne Estate Agents, for 18 years. The agency has always provided excellent stress free service consistently throughout the years. Always responded quickly to all my questions and carried out repairs and improvements year after year. The staff are always available to listen to your concerns and quick to deal with any problems you may have. I primarily contact and work with Emily. This lovely lady has been extremely helpful, friendly and highly professional. I have never felt the need to move! I would highly recommend Alwyne without hesitation. Farhad N22
Thank you Farhad. Emily is very pleased with your great feedback!
5/5
When my brother died suddenly I had to deal with selling his flat (which was not in a condition that made it easy to sell!) and to do so from a distance as I live a long way from London. I was lucky- as my solicitor said to me, to choose Alwyne’s to handle the sale. They have been fantastic from the outset. Freddie immediately came to the flat and gave me advice on the sale and from then on Malcolm steered the sale through, finding a purchaser and keeping me informed and dealing with a number of difficult problems that arose in the sale. It took ages to get probate and there were various other hurdles along the way, but throughout Malcolm has handled matters calmly, while getting the best price possible and keeping the purchasers onside. Selling somewhere can be fraught with stress and worry- especially in a period when the housing market is so flat- but throughout Malcolm has been a rock. Many thanks!!!
5/5
Excellent professional service
I recently sold a flat through Alwyne Estates. I found their advice and service excellent. They priced my flat at the correct level, produced excellent details with quality photos. Arranged several viewing and concluded a rapid sale. I dealt with Malcolm Levy who has extensive local knowledge and was very experienced, I appreciated his advice throughout the sale, and he kept the solicitors involved on their toes which resulted in a quick transaction. From initial marketing to completion of sale in under 12 weeks. I wouldn't hesitate to recommend them and Malcolm in particular. IJC
Many thanks for your positive review. We are extremely grateful for any feedback and obviously it's even better when it so positive.
5/5
We bought a flat through Alwyne Estates and Malcolm was particularly helpful throughout the whole process, especially around negotiations. He made the whole thing a lot easier. Would definitely recommend
5/5
I helped my mum with her flat purchase which was through Alwyne Estate Agents and I have to say Freddie was absolutely amazing. Buying and selling your home is such an emotional process anyway but even more so for us because of our personal circumstances. However, Freddie was really understanding and to be honest, just seemed like a really decent person from the get go. (We met A LOT of estate agents through our journey and that’s not always the vibe you get). He proved himself to be really responsive, communicative and was integral in getting the entire process done really quickly. Thank you Freddie!
5/5
The whole team at Alwyne Estates were extremely helpful and kind while we found a new flat in Canonbury. From viewing and offering with Alfie, to sorting out the logistics with Caitlin, we had great support and communication throughout. Many thanks.
5/5
Alwyne Estate agents helped me move my house from a short term let to a long term let. They found a great tenant SUPER quickly, and then also had an amazing team to help move my stuff out and get it ready for the new tenant. They took all the stress and hard work out of it, so it was all really easy for me. And the ongoing account management has been great so far (Caitlin is brilliant). They let me know when there are issues wiht plenty of notice, and the tradesmen they contract are very reasonable, and do a good job. Total professionals. Can't recommend them enough.
5/5
Recently moved in to a rented property through Alwyne Estates. Joe was extremely helpful and made the process very smooth, would highly recommend!
Thank you Anja - we appreciate your lovely comments.
5/5
I have recently bought a flat through Alwyne Estates and was helped and guided through the process by Malcolm. He was absolutely fantastic from start to finish. Malcolm knows the area so well having worked in North London for many years, so he is knowledgeable and very generous with that knowledge. He made what could have been a very difficult process much easier. Malcolm is a great communicator giving updates to me and helping to move the sale/purchase along with the seller and both solicitors. If you are buying or selling in this area Malcolm is a great estate agent to work with.
5/5
Alwyne did a great job with my property, both on rental and sale. Very professional and efficient in all processes. They know the area very well and offer a good, personal service.
5/5
I had a fantastic experience with Alwyne Estates recently. They were incredibly helpful throughout the entire process of finding my new home. What really stood out was their responsiveness, any issues I found in the house were addressed and fixed remarkably fast. Professional, efficient, and highly recommended!
5/5
I can’t speak highly enough of Malcolm at Alwyne Estates. He went above and beyond to make himself available if I had any issues, always resolving them quickly. He was very attentive to pushing the purchase through and keeping on top of the solicitors. Having had other, less attentive, agents in the past I can say for certain that Malcolm would be the agent I would choose for my next purchase.
1/5
After sending enquires via rightmove and their website I received a response 11 days later. I arranged a viewing as it was the holiday period and accepted office hours change. A the viewing I was told the available date on the ad would be ‘a stretch’. The pictures were completely inaccurate as there was a mould issue and it looked like the previous tenant smoked as the walls were chipped and blackened. Considering I had waited so long for the viewing and was running out of time I put an offer in…only to be ignored for 3 days and then to be contacted on a weekend to be asked for more…knowing it wasn’t even possible for them to reach my move date because…they had ignored me for 3 days. Terrible service from both estate agents and landlords. Avoid if renting.
Hi Rhiannon, it's very disappointing to receive this review from you. Your enquiry was answered the first day back on Tuesday 2nd Jan as we were closed for the Christmas period. We arranged a video call viewing as you were out of the country, which took place on Wednesday 3rd at 5:45pm in the evening and when we received your offer on Thursday we sent it on to the landlord of the property. We emailed you as soon as we heard back on Saturday morning and unfortunately your offer did not meet the requirements. We do not believe this experience warrants your 1 star review. If you would like to discuss this further please do email us on info@alwyne.co.uk & we will be happy to help you continue your search.
5/5
Our flat was put on the market Oct 2020 with Alwyne Estates . Freddie Grubb managed the process from start to end. We accepted an offer soon after it went on the market and the process began a few weeks after. The sale took longer than we anticipated as the 1st buyer pulled out 6 months after and nearing the completion. With Freddie’s advice we decided to put it back on the market . Within days we got an offer . Freddie was informative and pro-active through out the process. Always communicating with the buyer and solicitor and keeping both the buyer and us the sellers updated . We are very pleased with the outcome of the sale and process. I will highly recommend Freddie GrubbPositiveResponsiveness, Professionalism
5/5
Ronan is the best. He found us the most amazing place in our preferred location and price. 10/10 recommend
5/5
I've just purchased a home via Alwyne Estates. Freddie has been really great throughtout the whole process - from viewing the place, making an offer, getting the solicitors to do their part and organise for the old furniture to be removed from the flat before I received the keys. The communication has been pleasant and relaxed (really appriciate not being chased on the phone 24/7), he was honest and helpful from the very start and made the whole process a smoother. Would highly recommend Alywne Estates and will definately be in contact for any future property requirements!
5/5
Alwyne Estates are superb! Rightly or wrongly Estate Agents have a reputation that is not usually held in the highest regard. Having done business with various estate agents over the years, and especially with one more recently, they have been a range of unpleasant to horrific experiences. That was until I had the absolute pleasure of dealing Freddie Grubb at Alwyne Estates. I cannot begin to describe how professional, pleasant and relaxed, yet efficient and accommodating Freddie was. No hard sell, lies or embellishments, he was honest and helpful from the very start and made the whole process a smoother one with a great outcome. I highly recommend Alywne Estates and will actively seek them out for any future property requirements. Thank you.
5/5
We rented a property through Alwyne and found they were absolutely super. They were always extremely quick to respond and send out handymen if necessary, and were always prompt with communication from the landlord. Reasonable and flexible. We never had any issues and would definitely recommend them!
Hi Lara, thank you so much for your lovely review. We wish you the best for the future.
5/5
I bought my first house through Alwyne Estates. I worked mainly with Freddie who was amazing from start to finish. I was under quite a bit of time pressure but we managed to get it all completed in time. Freddie was very responsive and explained the process very clearly and helped with every step. His other colleagues were also very useful and assisted well when Freddie was on leave. I have never worked with a better agency!
5/5
We found our flat through Alwyne Estate agents and we are very pleased with the service. Very responsive and helpful agents. We saw the listing online and contacted them, Joe helped us to view the flat on the same day. He helped us through …
Hi Amin, thank you for your lovely review. I am glad Joe could assist you in such a positive way.
5/5
Good friendly agent
I had my flat in N4 for sale with Alwyne together with a more local agent, Winkworths. Although they were not in the immediate area Alwyne found me a buyer chain free at a decent price. Malcolm Levy was very helpful and kept me fully informed in an honest way all the way along the line.
Many thanks for your review it is very helpful to receive feedback.
5/5
Have been with Alwyne for many years simply because they provide an excellent service year after year. They work in an extremely professional manner and are always courteous on every occasion. Freddie, Malcolm and the rest of the staff are …
Hi Kate, thank you for your incredibly kind review!
5/5
Alfie, Emily and the whole team have been so helpful throughout the whole experience. I definitely recommend Alwyne Estates!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Iain wrote: "I recently sold a flat through Alwyne Estates. I found their advice and service excellent. They priced my flat at the correct level, produced excellent ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, KG wrote: "First time that I have used Alwyne Estates and will now only use them. They let my property within a week to great tenants. Special mention to Malcolm Levy for ..."
5 reviews from tenants, rated 4.6 out of 5 on average. For example, Rena wrote: "My experience with Alwyne has hands down been the best experience I have had with any agency. The agent I have primarily dealt with is Maxime and I really ..."