Trusted Agent profile

Agent-and-Homes reviews

★★★★★ Excellent

153 reviews across 2 platforms

Newcombe House, 43-45 Notting Hill Gate, London W11 3LQ

Agent-and-Homes's London office at Newcombe House is rated 5.0 out of 5 across 153 reviews on two platforms. The 152 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

152

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Agent-and-Homes. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Successful sale and purchase with Rav Sagoo

When our initial sale fell through we chose to appoint Rav Sagoo as our selling agent given the flat we were hoping to buy was being sold by him. Rav made the buying and selling experience as smooth as possible and was very motivated to find us a buyer.

Francesco · 18 July 2023

5/5

Trustpilot

Fantastic company!

I have worked with Agent & Homes over the past year and have found them to be very responsive and professional. Rollo is a pleasure to work alongside and I wouldn't hesitate to recommend him to any future customers of mine.

Nick · 3 May 2019

Agent replied · 12 June 2024

thanks

5/5

Trustpilot

Nathan is a one of a kind broker

Nathan is a one of a kind broker. He goes above and beyond. Very professional, excellent customer care and service, honest transparent. Would definitely recommend this company to anyone looking to buy or sell a property.

TR · 12 January 2021

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Outstandingly Good

Outstandingly good. Tim is professional, experienced and incredibly efficient. He takes the stress out of the rental experience. I highly recommend Agent & Homes, probably the best I have come across in over 20+ years.

Sebastian · 28 January 2021

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

First tenant success

Thanks entirely to Rollo and his team, we have a first tenant moving in today to our flat. He has been exemplary in his organisation, most helpfully available on Saturdays, reassuring and effective throughout the daunting processes. Much recommended. Justin

Justin · 16 May 2019

Agent replied · 12 June 2024

dear Justin you are so kind.

5/5

Trustpilot

Would highly recommend CJ

CJ went above and beyond to provide a valuation for a leasehold property that involved various tricky restrictions on resale. He produced a thorough and detailed report that met a very strict criteria. He was also incredibly flexible when booking the valuation date and arrived on time before emailing a copy of the report the same day. I have already recommended CJ to people I know who are selling their properties. I wouldn’t hesitate to use his services again in the future.

S · 20 May 2021

Agent replied · 12 June 2024

Thank you!

5/5

Trustpilot

clear communication and smooth process

Tim Lawler was very responsive since the first phone call. The communication was clear, agile and honest at all times.His knowledge and experience were notable and he made the whole process run smoothly.I highly recommend his services.Pedro Nogueira

Pedro · 2 May 2019

Agent replied · 12 June 2024

thank you so much

5/5

Trustpilot

Rollo provides an incredibly…

Rollo provides an incredibly professional and personalised service - knowledgable and supportive he’s a pleasure to work with. He helped my partner and I navigate tricky contracts and property negotiations, offering a brilliant bespoke service. Thank you Rollo!

Lliana · 4 May 2018

Agent replied · 12 June 2024

Dear Lliana it is a pleasure to work with you.

5/5

Trustpilot

Agent and Homes: Bespoke, Boutique and professional

Agent and Homes have been a breath of Fresh air in the competitive cut-throat London real estate market. Mr Sagoo leads an efficient, professional, friendly and customer-oriented business. His knowledge of the London market is immense, his experience is vast and his advice invaluable. With Agent and homes, one receives a bespoke service, competitively priced and tailored to meet one's specific housing needs, rather than one size fits all housing needs solutions at astronomically high fees. Agent and Homes have arrived at a timely fashion to challenge the status quo of the London real estate business, and they offer a service which is second to none.

Kensingtonyogi · 3 December 2020

Agent replied · 12 June 2024

thank you , we do our best

5/5

Trustpilot

Terrible customer service but lovely ceo

Called on tuesday through zoopla booked at viewing for 5pm thursday was told I would be contacted about a confirmation, never was so emailed wednesday evening and then called Thursday morning, spoke to someone at the main switch board who passed on my message then recieved a text from emma bennell to be told nope now viewing you must have called another agent , I replied say no I have the listing from zoopla and have found it on your page aswell definitely was agent and home , tried calling multiple times to then receive another text saying she was in a meeting and to stop calling as I didnt have an appointment!! Customer service is shocking to bot even try to resolve the issue or even speak to me !I have changed my review as the CEO called me this evening and apologised and said he will be dealing with this personally. He seemed very apologetic and concerned about the way I was treated.Thank you for calling to rectify this issueThen today the head of letting called and was so lovely and helpful it shows what the company is really like !

Sarah · 9 October 2020

Agent replied · 12 June 2024

Dear Sarahwe are so sorry about your experience with us and thank you for informing us.We will do better going forward.thank you

5/5

Trustpilot

Notting Hill 1 bed.

I put my property up for sale in February and used 2 well known agents in Notting Hill. Come August and neither had many viewings, all they recommended to do was ‘drop price’ for obvious reasons. I met Jack and he was open about the market and actually advised me with best options. I decided to re let the property within 48 hours Jack had the property let and it’s the best thing that’s happened this year! Every property going forward is only with them.

Niroch · 6 September 2020

Agent replied · 12 June 2024

thanks Niroch we do our best

5/5

Trustpilot

Notting Hill Knowhow

Rollo and Bob are no-nonsense professionals, who simply know what they are doing. They gave me clear, rational advice and instilled immediate confidence. They did exactly what they said they would do. In a very challenging market they sourced a buyer and saw the process through to the end. They achieved a positive result where many big-name, established, international rivals had failed spectacularly. I highly recommend the services of Agent and Homes if you want professional, courteous and effective agents on your side.

Anonymous · 4 July 2019

Agent replied · 12 June 2024

Thank you , we try and do our best .

5/5

Trustpilot

Tim Lawler from Agent&Homes

Quite recently I have had a chance to rent a lovely apartment from Tim Lawler from Agent&Homes. My situation was urgent and I needed to find an apartment asap. Tim has helped me not only to find the perfect place but also to communicate on my behalf with the property manager about my request and requirements. He is a very nice and professional agent with great people skills. I certainly would recommend him and his company as from start to finish everything went really smoothly and quickly.Good job, Tim and thank you for all your help and patience :)Barbara

Barbara · 28 May 2019

Agent replied · 12 June 2024

thank you Barbara

5/5

Trustpilot

Rollo Miles of Agents and Homes sold us…

Rollo Miles of Agents and Homes sold us a house in his neighbourhood, and it was a pleasure working with him. He was open to showing us the property multiple times, and to discussing the area, the pros and cons of what various homes in the vicinity offered, and provided many examples of other comparable homes to help us make our decision. He entertained more than one offer from us, and was very reasonable at every stage of the process. The negotiation and subsequent paperwork to close was very easy. So happy to have purchased our home from him!

Meg · 23 May 2019

Agent replied · 12 June 2024

Thank you for your kind words

5/5

Trustpilot

Sean was a dream to work with

Sean was a dream to work with! He looked after us so well and found us an amazing tenant. We will use him again for our next tenant find for sure!!

Keira · 21 October 2019

Agent replied · 12 June 2024

Thank you

5/5

Trustpilot

Highly Recommended

Nathan Khider was fantastic throughout the entire sales process. Communication was excellent and everything was done with maximum efficiency. We cannot recommend Nathan highly enough!

James · 4 June 2021

Agent replied · 12 June 2024

Thank you so much

5/5

Trustpilot

Excellent service from Rav and the…

Excellent service from Rav and the team. They made the whole process really easy, kept us informed and were friendly and so helpful. Couldn't recommend them enough!

Isla · 6 December 2020

Agent replied · 12 June 2024

thank you so much

5/5

Trustpilot

Persevering estate agents!

Rollo Miles of Agent & Homes is the best estate agent I have ever come across. He is charming and makes you feel right at ease that he is working for you to get the best price, not just to make a quick sale. He is old fashioned in his manner but also forward thinking in his style. He is diligent and hard working and will push everything through to the best of his abilities until completion. It is testament to Rollo's character as to how many people keep in touch with Rollo and recommend him to their friends and family.

E · 5 May 2018

Agent replied · 12 June 2024

Dear Ellie, i will never forget working with you, A PLEASURE.

5/5

Trustpilot

Really good and totally recommend them

I have known Bob for nearly 13 years and Emma for 5 years. I now live abroad and recently made a decision to sell my property in Notting Hill. I engaged Bob and Emma to oversee the entire process, which included getting decorators for full renovation, storage, styling and overseeing the entire sales process.They really did an absolutely outstanding job. Totally proactive and on the case across all aspects of the entire process. Really good and totally recommend them.

FJ · 4 June 2018

Agent replied · 12 June 2024

Thank you so much, they will both be very pleased

5/5

Trustpilot

Excellent service

We were very impressed by the warm, friendly and very professional service we received. Tanya’s communication throughout a very complicated flat sale (chain of 5 between London and Manchester) was impeccable. She was very proactive in chasing things up with other agents and solicitors (often going above and beyond!) and kept us informed at every stage. I have no hesitation in recommending her and the rest of the Agent & Homes team.

Sarah · 4 February 2021

Agent replied · 12 June 2024

Thank you Sarah we do our best

5/5

Trustpilot

I had a pleasant experience working…

I had a pleasant experience working with Agents and Homes and Rav in particular. I was very impressed with Rav’s attitude, he is very polite and looks like a person you can trust and rely on. Rav made the stressful process of finding a new apartment really smooth and pleasant.

Ksenia · 9 November 2021

5/5

Trustpilot

Emma has been a pleasure to work with

Emma has been a pleasure to work with. She has a clear understanding of her clients requirements and seems to make the whole experience flow with ease.

Perry · 31 May 2018

Agent replied · 12 June 2024

Dear Perry thank you for your kind words.

5/5

Trustpilot

Good service from the get-go

Sean has been straightforward, sincere and good to work with from the get-go. Very refreshing as, unfortunately, there are a load of dodgy estate agents out there. Myself and my friend have found a lovely place to live through Sean and he's been really helpful throughout - the whole process was pretty easy. Thanks a lot!

Katherine · 10 December 2019

5/5

Trustpilot

Working with Will was a pleasure

Will from Agent&Homes was great, friendly and knowledgeable. I had been dreading the whole buying process but he steered me through it smoothly and went the extra mile, bringing the keys over on his bike on the day of my choice. Always there to answer queries. He also gave sensible, researched advice to my niece about her flat, even though she might not end up selling!

Jo · 28 June 2021

Agent replied · 12 June 2024

thanks

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Agent-and-Homes

How many reviews does Agent-and-Homes have?

Agent-and-Homes's London office has 153 reviews across two platforms: 1 on Facebook, 152 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Agent-and-Homes's rating?

Agent-and-Homes is rated 5.0 out of 5 across all 153 reviews, checked 9 October 2026.

Has Agent-and-Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Agent-and-Homes, London won Gold.

Where is Agent-and-Homes's London office?

Agent-and-Homes, Newcombe House, 43-45 Notting Hill Gate, London W11 3LQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.