Trusted Agent profile

Agent-and-Homes reviews

★★★★★ Excellent

153 reviews across 2 platforms

Newcombe House, 43-45 Notting Hill Gate, London W11 3LQ

Agent-and-Homes's London office at Newcombe House is rated 5.0 out of 5 across 153 reviews on two platforms. The 152 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

152

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Agent-and-Homes. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Experience with finding a let

Rav was very helpful in guiding me through the entire process, from touring to signing the contract. Agent And Homes maintained a very professional attitude and we're attentive to my requirements. As an international student, my experience with the company was far better than other similar letting agencies. After the contract was done, Agent And Homes followed up regularly to make sure I was settled in well and to take care of any minor issues. Would definitely recommend to anyone who is coming to London for the first time and is unfamiliar with the letting process here.

Sarwarish · 24 November 2024

5/5

Trustpilot

We had a fantastic experience

Simply put, Nathan Khider is an amazing estate agent. Not only was he the consummate professional, working tirelessly to sell our flat, but he was always available and more than happy to provide us with valuable advice and guidance on how to best navigate the whole marketing and sales process. His positive attitude and energy always made us feel like he couldn't do enough to provide whatever help we needed. To say that he went "above and beyond" doesn't really describe all that Nathan did for us.

Gordon · 28 June 2021

Agent replied · 12 June 2024

thanks

5/5

Trustpilot

Fantastic service by Philip Seidl at…

I can highly recommend Philip Seidl at Agent & Homes - he is very capable and unflappable, and it was so reassuring to know that he had everything in hand during what was at times a rather fraught process. He is someone with strong integrity who genuinely enjoys what he does, and it shows both in his level of expertise, his depth of experience and in his commitment to providing an excellent service to his clients, as I experienced myself!

Andrea · 15 March 2021

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Jack Graham-Lindsey ... Extraordinary

Jack Graham-Lindsey is that rarest of brokers. He knows his area - virtually perfectly; he tells the truth and he trusts people (people trust him in return) and he responds to questions with the truth rather than what’s easy.He was listing broker for the seller of a flat which I recently purchased. I worked directly with him to get the deal completed in a very short time. He listened to problems and understood them; he found solutions and got people together around those solutions; he was simply remarkably proactive - repeatedly.In the London areas where Jack specializes, I simply cannot imagine wanting to work with anyone else if Jack were available.

LB · 24 December 2020

Agent replied · 12 June 2024

thank you so much

5/5

Trustpilot

Charlie Crane was great from start to finish

Charlie Crane was great from before we even instructed him. He gave an honest and impartial view during this strange time in 2020 and ensured that we were comfortable and realistic in our plan to sell. This led to a comfortable sale with multiple competitive bids and Charlie was always available to answer any queries we had, handling the whole process seamlessly from start to finish. We would definitely recommend Charlie to anyone, very friendly, very positive and calm under pressure.

George · 22 December 2020

Agent replied · 12 June 2024

thank you so so much

5/5

Trustpilot

Excellent service

I was immediately impressed with how efficient Tim was when I first met him many years ago when he let our Chelsea house. When he moved to Agent and Homes I didn’t hesitate to give him the full management role on a flat in Fulham. He quickly found very good tenants and manages the property brilliantly. He does all the worrying and thinking for me. He has a very good data base of people he can call on for plumbing etc. I really respect him for his honesty and diligence. Recently we asked him to sell a house in Chelsea which he handled diplomatically and with great professionalism. From our point of view as vendors he helped us in every stage and made the process stress free and uncomplicated. I wouldn’t hesitate in recommending him and in 20 years of letting in London Tim is the best agent I have dealt with.

Mr · 16 December 2020

Agent replied · 12 June 2024

thank you so much

5/5

Trustpilot

Emma Benwell is highly recommended

Emma Benwell took over the sale of our property when we had had nothing but issues with a previous agent. Not only did she sell it within a week, but she completely took the pressure off us by being a step ahead with everything and making sure the sale progressed. She was in constant contact with us, the buyers and the solicitors and was always available to offer advice and answer any questions. I can’t recommend Emma highly enough.

Juliet · 5 March 2021

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Amazing to work with

Right from the start Rav was amazing to work with, within minutes of registering interest on Rightmove he had phoned me back to book a viewing. All the way through the process of renting the property with him he was very professional with a friendly approachable manner, always making it easy for us to talk to him. When we were forced to wait for my employment contract to come through Rav was very understanding and patient which we are very thankful for as we loved the flat and did not want to lose it. I look forward to working with Rav and Agent and Homes in the future, I highly recommend them.

Russell · 9 December 2020

Agent replied · 12 June 2024

thank you so so much

5/5

Trustpilot

Agent & Homes are unlike any real…

Agent & Homes are unlike any real estate agency we've worked with in London. The interaction with Rav has been great as he goes out of his way to make you feel you are dealing with a friend rather than an agent. All our asks have been taken into consideration and A&H make sure you are updated frequently on the progress of your situation. The process has been great too, everything is done online where it can easily be tracked and completed with a few clicks. Really good experience.

Karim · 4 December 2020

Agent replied · 12 June 2024

thank you so much

5/5

Trustpilot

Consummate Professional

We found ourselves lucky to have been introduced to Tim Lawler. A consummate professional for whom nothing is too much trouble.Very much a go the extra mile person.We took Tim on to manage our Flat in South Kensington where we were having a bad experience with both our tenant and existing manager. Tim soon turned things round.We then decided to sell the Flat and appointed Tim as Selling Agent. Deploying his wide experience of the market and how sales actually work he achieved us a good sale in a difficult and falling market.We could not recommend Tim more highly.

Ralph · 9 November 2020

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Agent and Homes go above and beyond!!

Agent and Homes have been amazing helping me and my family over the years. They have sold properties swiftly and at good prices, always thinking carefully about who the property would suit. They are honest about price ranges, think carefully about the best options in current climates and are happy to discuss and advise accordingly. They have efficiently managed short lets for us, checking in tenants and keeping the house clean and up to spec. Most recently Valerie Rapp has helped me find a tenant for a long let. Not only did she get the price I wanted but she has been working tirelessly to negotiate fine details and help organise the move. She has gone above and beyond to help me as I live in the countryside and have 2 small children so getting to London is not the easiest. I can't thank her enough for her cheerful and supportive presence. If you have a property to rent or sell I would highly recommend this agent. :)

Octavia · 4 March 2020

Agent replied · 12 June 2024

Dear Octavia we love working with you

5/5

Trustpilot

Emma was amazing!!

My significant other and I were moving to London from the states, and Emma was invaluable in helping us find our rental property. Not only was she so patient and understanding with our needs, she went above and beyond to explain all the details we would need to know to make a smooth transition. She was upfront and honest with us in answering all our questions. Finding a rental can be stressful, but Emma made it so easy. We would highly recommend her!

Cynthia · 27 October 2019

Agent replied · 12 June 2024

Thank you so much

5/5

Trustpilot

The rental race made all the more easier!

As tenants, the rental world in London is always somewhat of a daunting one! The battle of finding the perfect place you can call home is tricky and the race is always on to hope you can secure it in time. However, I must say that Sean at Agent and Homes was brilliant, keeping us constantly informed and making us feel like we mattered. It's been the smoothest of rental rides we've had and we wouldn't hesitate to go back to him again - hopefully next time with a nice big deposit for a place of our own :-)

Helen · 19 September 2019

Agent replied · 12 June 2024

Thank Sean will be so happy with your feedback .We want to make you happy

5/5

Trustpilot

Great personal service from Will

From start to finish Will from Agent & Homes was absolutely superb in helping us buy our first property. Nothing was too much of an issue for him and he was always so quick to respond to any enquires. He made us feel very confident about our purchase and helped us create a good relationship with the vendor which was very important to us. Thanks to Will we are now very happy in our new home.

Jonathan · 29 October 2020

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

I have recently rented a flat in…

I have recently rented a flat in Chelsea, and I have worked with TIM from Agent and Homes. I found Tim very professional and so far he has been on top of every request I made with regards to the flat. I have always used Foxton in the past as and agency, but I have to say the service provided by Tim and his team has been exceptional, as if dealing with a large entity. I strongly suggest him to find your new home! RC

Raffaele · 27 March 2019

Agent replied · 12 June 2024

Dear rafflaeleThank you so much

5/5

Trustpilot

Great experience with Will

We had never heard of Agent & Homes but ended up having a great experience with Will. Being first time buyers, Will made an extra effort to help us feel comfortable with the process and had great advice on renovation ideas. It honestly felt more like working with a friend than an agent. Based on our experience, I would definitely recommend Will and Agent & Homes to anyone looking to buy or sell.

Steve · 15 October 2020

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

If you're looking for someone who puts…

If you're looking for someone who puts in 110% every time you're looking for new tenants, then Maria Eftimiu is your lady. She's honest, reliable and knows exactly what you're looking for. And is a really nice person. She has helped me time and time again to find new tenants, and yes, when I need new tenants in the future, Maria, you'll be getting another call from me. Thanks Maria. 5 stars from me.

Debbie · 9 March 2020

Agent replied · 12 June 2024

Thank you Debbie

5/5

Trustpilot

Rav Sagoo - Highly recommended

Rav Sagoo was extremely professional, knowledgeable and helpful throughout the process of purchasing our first home in West London in March 2021. He went above and beyond to ensure that we were able to complete the transaction in a very short period of time (less than one month from accepted offer to exchange). I would highly recommend Rav to anyone looking to buy or sell a property.

Charlotte · 9 March 2021

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Tim has been fantastic

Tim has been fantastic - the whole process from seeing a photo of the flat to moving in has been incredibly smooth and easy. By far the easiest and most pleasant process we’ve had so far (and we’ve moved in Chelsea/South Ken a good few times) and he really went above and beyond on a number of things to make it that much easier for us. I’m really grateful!

Vanja · 22 July 2020

Agent replied · 12 June 2024

we do our best

5/5

Trustpilot

First class service

Rosie and then Matthew were outstanding from start to finish. We asked something that we felt was impossible to achieve but they pulled it off. The speed and attention to our needs were off the chart and whilst Rosie attended to the technicalities with complete efficiency, Matthew has always been available to help when needed. As we say in the East End “ Different Gravy” Thanks guys

Mark · 4 January 2021

Agent replied · 12 June 2024

thank you so much

5/5

Trustpilot

Great service

Nathan has been excellent throughout our letting process. As first time landlord he led us through the process and made clear what we needed to do to have our property ready. He’s also very good at communicating and always responds quickly to queries. Nathan’s approach has removed a lot of the stress of becoming a landlord and we’re very happy with the service.

Simon · 1 December 2020

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Highly satisfied

We have recently rented our flat out through Agent & Homes, and I cannot recommend them highly enough. Tim is very professional, he really couldn’t have been more helpful, nothing was too much trouble. We have been extremely happy in our dealings with Tim. He has found us great tenants & we will definitely be dealing with him again in the future.

Lucinda · 12 August 2020

Agent replied · 12 June 2024

thank you lucinda

5/5

Trustpilot

Great experience

Tanya has been the most efficient agent we have met and it was a pleasure to have her to help us letting out our flat. She made everything easy and effective. Couldn’t ask for a better way to do it.Working with Agent & homes has excelled our expectations from other agencies used in the past. Thank you very much!

Francisco · 30 November 2020

Agent replied · 12 June 2024

thank you

5/5

Trustpilot

Very happy customer.

Rav was my agent and he was fantastic. I’d highly recommend this company. So much better than large estate agents where you get young pushy agents that are only interested in their bonuses. Rav gave good advice and negotiated a great price for me. He is professional but kind and made the whole process a pleasure.

Louisa · 20 March 2021

Agent replied · 12 June 2024

thanks

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Agent-and-Homes

How many reviews does Agent-and-Homes have?

Agent-and-Homes's London office has 153 reviews across two platforms: 1 on Facebook, 152 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Agent-and-Homes's rating?

Agent-and-Homes is rated 5.0 out of 5 across all 153 reviews, checked 9 October 2026.

Has Agent-and-Homes won any awards?

Yes. In The Trusted Agent 2026 awards: Agent-and-Homes, London won Gold.

Where is Agent-and-Homes's London office?

Agent-and-Homes, Newcombe House, 43-45 Notting Hill Gate, London W11 3LQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.