Trusted Agent profile · London

Acorn London reviews

4.4

★★★★★ Great

271 reviews across 2 platforms

153 Lewisham High Street, London, SE13 6AA

Part of Acorn - Bexleyheath, see every office.

Acorn's office in London, at 153 Lewisham High Street, is rated 4.4 out of 5 across 271 reviews on two platforms, including 252 Google reviews rated 4.6.

Google logo

4.6 / 5

252

Reviews on Google

This office

Yell logo

1.9 / 5

19

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

3/5

Google

Great staff and service

Bhavesh · 14 June 2018

1/5

Google

Rating only, no written review.

Dean · 13 April 2024

Agent replied · 12 June 2024

Dear Dean. We are sorry that you have felt the need to leave this review of our Lewisham office following completion of your sale. You haven't give any reasons for this rating and as we take such reviews seriously, would like to investigate further. Are you able to drop us an email at customerservices@acorngroup.co.uk with some more details please? Thank you.

4/5

Google

Rating only, no written review.

James · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at karen.hedges@acorngroup.co.uk. Thanks. Karen Hedges - Customer Relations Manager

1/5

Google

Rating only, no written review.

C · 13 June 2022

Agent replied · 12 June 2024

Sorry to read this rating. You give no clue in your review as to who you are or why you left this rating to please email me the details. Thanks. Andrew Roberts - Customer Relations Manager Andrew.roberts@acorngroup.co.uk

5/5

Google

Rating only, no written review.

Raesi · 9 December 2021

Agent replied · 8 December 2024

Thanks Jonathanu for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Jonathanu · 13 June 2021

Agent replied · 12 June 2024

Thanks Jonathanu for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Sarah · 13 June 2021

Agent replied · 12 June 2024

Thanks for Sarah for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Charli · 13 June 2020

Agent replied · 12 June 2024

Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Petrovici · 13 June 2020

Agent replied · 12 June 2024

Thanks!

5/5

Google

Very friendly

John · 14 June 2019

1/5

Google

Rating only, no written review.

Jamie-lee · 14 June 2018

Agent replied · 12 June 2024

Hi Jamie-Lee. I am sorry to hear that you were less than satisfied with the service you received. Would you be able to elaborate on the reasons for the 1*? My email address is andrew.roberts@acorngroup.co.uk. Andrew Roberts Customer Relations Manager

5/5

Google

Rating only, no written review.

Joe · 14 June 2018

5/5

Google

Rating only, no written review.

San · 14 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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