Trusted Agent profile · Portsmouth
★★★★★
545 reviews across 1 platform
132-134, Portsmouth, PO2 9DE
Leaders Sales's office in Portsmouth, at 132-134, is rated 4.5 out of 5 across 545 reviews on 1 platform, including 545 Google reviews rated 4.5.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
GoogleLeaders provide a fantastic service to landlords that is professional and worry free!PositiveResponsiveness, Professionalism
Hi Adrian Adams, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Portsmouth branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleExcellent service provided by Rob throughout
Chris Caddamy, we are so happy to read such a great review about Rob, Thank you so much again for your feedback! We hope you have a great day! Chris Love, Portsmouth Lettings Manager
1/5
GoogleGive me a Contact.number that I can complain to today.NegativeResponsiveness, Quality, Professionalism
Dear Brandon, If you are willing, please email us on customercare@lrg.co.uk to raise your complaint. Kind regards, Customer Care Team
5/5
GoogleVery pleased with the service, very helpful will definitely recommend.PositiveQuality, Professionalism, Value
Hi Darren Hinks, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Portsmouth
1/5
Google😔😔😔 i can’t even start to explain why you should NEVER rent with Leaders :( …
Hi Esther, it is a shame for us to see that our team in Portsmouth have received a low star rating following your experience with them, we would like to try and obtain some additional information from you so we can understand what you were unhappy with and this in turn will help us improve our service moving forward. If you are happy to do this then please either reach out to us by email at customerrelations@lrg.co.uk or call us on 01344 753104 . Thank you from the Customer Relations Team
5/5
GoogleExcellent customer service received from Annie ... thank you! 😊 …
Hi Rachel Jones, Thank you for the great review of our Leaders Estate Agents Portsmouth team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleThe PMD have communication problems. I have been waiting acknowledgements for months. 5 star?
Hi Phil, It is a shame for us to see that our team in Portsmouth have received a low star rating following your experience with them. We would like to try and obtain some additional information from you so we can understand the issues you have had and this in turn will help us improve our service moving forward. If you are happy to do this then please email us at customerrelations@lrg.co.uk. Kind regards, Hannah - Customer Relations Team
5/5
GoogleAn incredibly friendly team of people who give nothing but great advice and 100% effort! Would thoroughly recommend.
Hi Aaron, we are so pleased you enjoyed your visit to Leaders Portsmouth! Many thanks for taking the time to let us know how we did.
1/5
GoogleBad service, do not answer, do not reply messages
Dear Osama Shihadeh, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleAn excellent, proactive and professional service from Leaders. A thorough and hassle free service. Thank you Leaders.
Hi Robert, many thanks for taking the time to leave a review. We are delighted you have found the service excellent and will be sure to pass your kind words onto the branch.
4/5
GoogleSo helpful with everything. Top hole
Hi Chris Fletcher, Thank you for the great review of our Leaders Estate Agents Portsmouth team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleNatasha helped me with buying my house, it was pleasant and I was kept updated through the process. They were very helpful and I'm pleased to say I am picking up the keys within the week. Thanks again Leaders :) !
4/5
GoogleRobert Comerford 👍🏻 …
Hi, Prejesh Babu! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleExcellent professional courteous service. Very knowledgeable and helpful. Will definitely keep using Leaders.
Hi Clare, thank you very much for your kind words. We are delighted you have been happy with our services and have found the team to be helpful. We will be sure to pass your feedback on to the team, and we look forward to continuing to work with you.
5/5
GoogleFantastic service very fast and lovely customer service high recommended. thanks
Hi there, thank you for your review. We are delighted you have found the service to be fantastic and would recommend us. We will be sure to pass your kind words onto the team.
5/5
Googlevery helpful and a great customer service specially from Christian thanks
Hi there, many thanks for taking the time to leave feedback. We are pleased you have found the customer service great and we will be sure pass your kind words onto the team, in particular Christian.
5/5
GoogleVery good service throughout the transaction. Many thanks
Hi Giuliana, thank you for taking the time to leave a review about your experience with the Leaders team at Portsmouth. We hope you have a great day! Kind Regards, Leaders
1/5
Googleawful service,pity had to give even one star
Hi David, we are really sorry to hear that you do not feel satisfied with the service you have received from us. We would really like the opportunity to discuss this further with you and find out more about what went wrong. If you are willing to, please contact the Portsmouth branch manager who would be more than happy to discuss this further with you and try to put things right. We look forward to speaking with you soon. Many thanks, Leaders
5/5
GoogleLeaders respond quickly when it comes to maintenance issues.
Hi Bukola, many thanks for taking the time to leave a review.
5/5
GoogleThanks for the help Christian
Thank you very much for your positive review!
5/5
GoogleThanks for your help Christian
Hi Benas Griciunas, thank you for taking the time to leave a review for us at Leaders Portsmouth. We're happy we could meet your expectations!
5/5
GoogleHaving purchased a freehold block of 3 apartments through Leaders I was constantly impressed with Natasha and Mike, they kept the deal on track and maintained communication with me throughout. Thanks guys.
5/5
GoogleI'm very happy with the service I received especially from Michael and Natasha. Their services and delivery were excellent and of a high standard. Very lovely and friendly team. Thank you Leaders.
5/5
GoogleBrilliant service from Christian and Christopher! thank you both for making the move a lot less stressful :) I will be sure to recommend leaders to friends in the future!!
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