Trusted Agent profile Β· Llanelli

John Francis Llanelli reviews

4.0

β˜…β˜…β˜…β˜…β˜… Great

42 reviews across 1 platform

27 Murray Street, Llanelli, SA15 1AQ

John Francis's office in Llanelli, at 27 Murray Street, is rated 4.0 out of 5 across 42 reviews on 1 platform, including 42 Google reviews rated 4.0.

Google logo

4.0 / 5

42

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Llanelli office, from every platform, shown as written. First names only.

1/5

Google

If I could give a mins then I would I am very happy set with the service from a guy called Sean.He is very rude dealing with customer's and very ill manner.I will not sell my house with this company again 😑 …

Steven Β· 4 June 2022

Agent replied Β· 4 June 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I’ve used John Francis, in Llanelli, for selling both my personal property and also as a developer, new build properties too. The service has been excellent, the staff are very friendly and professional. Good relationships have been maintained throughout the process.

Greg Β· 4 June 2020

Agent replied Β· 4 June 2023

Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our John Francis branch were professional and helpful. Kind regards, Lucy

1/5

Google

wont phone any one back

Brian Β· 3 May 2024

Agent replied Β· 1 October 2023

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any … More

5/5

Google

The team are all brilliant and always go above and beyond to help clients as much as they can. Top estate agents, can’t say I would use anywhere else in Llanelli.

Rhys Β· 4 June 2021

Agent replied Β· 4 June 2023

Thank you for the great 5* review and recommendation. Best wishes, Lucy

1/5

Google

Why do John Francis never (almost)) never answer their phones or reply to messages?

Paul Β· 4 May 2023

Agent replied Β· 4 June 2023

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any … More

1/5

Google

Didn't even receive a reply

Paul Β· 4 June 2022

Agent replied Β· 4 June 2023

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic support from all the staff st the branch, couldn’t thank you all enough

Bethan Β· 5 June 2019

Agent replied Β· 4 June 2023

Many thanks Bethan for you fantastic 5* review. Best wishes, Lucy.

5/5

Google

Great customer service, very professional and helped me sort mortgage as well. Highly recommended.

Tony Β· 5 June 2018

Agent replied Β· 4 June 2023

Thank you Mr Davies, it is great to read that the branch team were able to support you. Kind Regards, Sarah

5/5

Google

Very pleased with everything. Thanks.gwyn Jenkins.

Gwyn Β· 5 June 2019

Agent replied Β· 4 June 2023

Thank you Gwyn, glad we could help. Kind Regards, Sarah

5/5

Google

Always professional polite and knowledgeable!

Sally Β· 5 June 2019

Agent replied Β· 4 June 2023

Thank you Sally for this 5 star review. Kind Regard, Sarah

1/5

Google

Rating only, no written review.

Driss Β· 27 August 2025

Agent replied Β· 2 September 2025

Thank you for your feedback and we’re sorry if you’ve had a difficult experience. We’d like to know more about this so please email us at review@countrywide.co.uk and we’ll happily look into this for you.

5/5

Google

Excellent service.

Mark Β· 3 May 2024

Agent replied Β· 4 June 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Sadie Β· 5 May 2023

Agent replied Β· 4 June 2023

Thank you !

5/5

Google

Rating only, no written review.

J Β· 5 April 2023

Agent replied Β· 4 June 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very good service

Susan Β· 7 October 2022

3/5

Google

Rating only, no written review.

Jason Β· 7 September 2022

5/5

Google

Rating only, no written review.

Dale Β· 4 June 2022

Agent replied Β· 4 June 2023

Thank you for taking the time to leave us a 5* review. Kind words, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Morgan Β· 4 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read John Francis's Google reviewsLeave John Francis a review

Questions about John Francis Llanelli

How many reviews does John Francis Llanelli have?

John Francis's Llanelli office has 42 reviews across 1 platform: 42 on Google.

What is John Francis Llanelli's rating?

John Francis Llanelli is rated 4.0 out of 5 across all 42 reviews, and 4.0 out of 5 on Google from 42 reviews.

Where is John Francis's Llanelli office?

John Francis Llanelli, 27 Murray Street, Llanelli, SA15 1AQ.

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