Every review we hold for the Llanelli office, from every platform, shown as written. First names only.
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1/5
GoogleIf I could give a mins then I would I am very happy set with the service from a guy called Sean.He is very rude dealing with customer's and very ill manner.I will not sell my house with this company again π‘ β¦
Steven Β· 4 June 2022
Agent replied Β· 4 June 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleIβve used John Francis, in Llanelli, for selling both my personal property and also as a developer, new build properties too.
The service has been excellent, the staff are very friendly and professional. Good relationships have been maintained throughout the process.
Greg Β· 4 June 2020
Agent replied Β· 4 June 2023
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our John Francis branch were professional and helpful. Kind regards, Lucy
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1/5
Googlewont phone any one back
Brian Β· 3 May 2024
Agent replied Β· 1 October 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any β¦ More
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5/5
GoogleThe team are all brilliant and always go above and beyond to help clients as much as they can. Top estate agents, canβt say I would use anywhere else in Llanelli.
Rhys Β· 4 June 2021
Agent replied Β· 4 June 2023
Thank you for the great 5* review and recommendation. Best wishes, Lucy
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1/5
GoogleWhy do John Francis never (almost)) never answer their phones or reply to messages?
Paul Β· 4 May 2023
Agent replied Β· 4 June 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any β¦ More
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1/5
GoogleDidn't even receive a reply
Paul Β· 4 June 2022
Agent replied Β· 4 June 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleFantastic support from all the staff st the branch, couldnβt thank you all enough
Bethan Β· 5 June 2019
Agent replied Β· 4 June 2023
Many thanks Bethan for you fantastic 5* review. Best wishes, Lucy.
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5/5
GoogleGreat customer service, very professional and helped me sort mortgage as well. Highly recommended.
Tony Β· 5 June 2018
Agent replied Β· 4 June 2023
Thank you Mr Davies, it is great to read that the branch team were able to support you.
Kind Regards, Sarah
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5/5
GoogleVery pleased with everything. Thanks.gwyn Jenkins.
Gwyn Β· 5 June 2019
Agent replied Β· 4 June 2023
Thank you Gwyn, glad we could help.
Kind Regards, Sarah
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5/5
GoogleAlways professional polite and knowledgeable!
Sally Β· 5 June 2019
Agent replied Β· 4 June 2023
Thank you Sally for this 5 star review.
Kind Regard, Sarah
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1/5
GoogleRating only, no written review.
Driss Β· 27 August 2025
Agent replied Β· 2 September 2025
Thank you for your feedback and weβre sorry if youβve had a difficult experience. Weβd like to know more about this so please email us at review@countrywide.co.uk and weβll happily look into this for you.
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5/5
GoogleExcellent service.
Mark Β· 3 May 2024
Agent replied Β· 4 June 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
Sadie Β· 5 May 2023
Agent replied Β· 4 June 2023
Thank you !
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5/5
GoogleRating only, no written review.
J Β· 5 April 2023
Agent replied Β· 4 June 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery good service
Susan Β· 7 October 2022
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3/5
GoogleRating only, no written review.
Jason Β· 7 September 2022
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5/5
GoogleRating only, no written review.
Dale Β· 4 June 2022
Agent replied Β· 4 June 2023
Thank you for taking the time to leave us a 5* review. Kind words, Lucy, Customer Relations.
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5/5
GoogleRating only, no written review.
Morgan Β· 4 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.