Trusted Agent profile · Liversedge · West Yorkshire

Homesmart Sales and Lettings Liversedge reviews

4.4

★★★★★ Great

83 reviews across 2 platforms

165 Roberttown Lane, Liversedge, West Yorkshire, WF15 7LE

Homesmart Sales and Lettings's office in Liversedge, West Yorkshire, at 165 Roberttown Lane, is rated 4.4 out of 5 across 83 reviews on two platforms, including 82 Google reviews rated 4.4.

Google logo

4.4 / 5

82

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Liversedge office, from every platform, shown as written. First names only.

5/5

Google

The Homesmart team have ran a handful of properties for me for over ten years. This has always been done in a professional manner, comparative to other agents I use elsewhere in the country. As a Landlord I’ve found them to be 100% upfront in there business with no unfair bias toward Tenant or Landlord. It is in my interest to keep a Tenant comfortable & happy within a property and I’d be upset to hear anything to the contrary. Homesmart have ensured this on my behalf using local knowledge and experience to maintain our relationship. Having read some of the above ‘negative’ reviews I can, as the Landlord corroborate Homesmart account on at least one of them. Thankyou Homesmart.

Stu · 2 March 2019

4/5

Google

Homesmart and everyone I spoke to were helpful and friendly, very responsive. The fees were a lot better than other estate agents which was one of the big reasons for going with them. Any issues I have had so far have been fixed quickly. The only issue I had was the amount of paperwork myself and my guarentor had to fill in seemed excessive for a rental. But other than that I would highly recommend this estate agents.

Sarah · 2 March 2019

5/5

Google

I am a long standing landlord with a medium sized portfolio of rental properties and use Homesmart lettings as my agent. In the ten years I have used this company I have never had a complaint from a tenant. Homesmart carry out all the statutory duties required of a letting agent from recruitment and selection of suitable tenants to rental arrangements, gas checks and property checks. When tenants raise an issue, I am immediately contacted by Homesmart and respond accordingly, usually to the benefit of the tenant. They have never recruited a bad tenant for me and I am completely satisfied with the service they provide. If you are a prospective tenant and consider yourself suitable, I would not hesitate in recommending Homesmart Lettings.

Stephen · 2 March 2017

5/5

Google

We bought a house through Homesmart and we were impressed at every step of the way. They were always available to help us, nudge solicitors, and communicate with vendors. On the very stressful final day, they came directly to us so that we could get our kids inside right away (had been sat on a driveway for 3 hours!) With chocolate and bubbly. Thanks for all the help. It's really appreciated.

Martha · 31 December 2020

5/5

Google

Fantastic help from all the team ... especially Jess. As a first time buyer Jess and the staff explained every step helping me move in within super quick time.

R · 2 March 2017

5/5

Google

I would highly recommend! Very professional service. Jess was brilliant! from the start she made sure the transaction was smooth and hassle free. a pleasure to work with!

Anna · 2 March 2017

5/5

Google

Great agency, very responsive, keen to help. If I have any issue with the property, they make sure it is sorted in as soon as possible. Not expensive. Recommend to anybody who is looking to rent in the area.

Haidowa · 1 March 2020

Agent replied

Thanks Anna.

5/5

Google

Siobhan is extremely helpful and worked tirelessly to find me the perfect home! Very grateful! Highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Louise · 5 April 2020

1/5

Google

Called in to this establishment and was ''greeted'' by Julie, extremely rude and unprofessional. I honestly don't think she wants business. After talking with previous customers i'm so pleased i walked back out without acquiring their services.

A · 2 March 2019

Agent replied

Dear Another, I am quite surprised by your remark, as the director of the business I do not greet customers directly as I am not in main office. However, If you wish to come and see me or provide your name and telephone number we can talk this through if you have genuinely got the wrong impression of this company which is only professional and friendly, as can been seen by the many complimentary remarks from our customers.

5/5

Google

I have been dealing with Homesmart Lettings for over four years now, and have found them to be nothing short of excellent. Very thankful and most appreciative of their excellent services. Five stars all the way.

Dominic · 2 March 2019

Agent replied

Thanks Dominic, its great to get a review from a happy tenant.

5/5

Google

Homesmart are responsible for the house my husband and I rent. Other than University days this is my first experience of renting. Homesmart have made the whole process straightforward. When small issues have arisen (a problem with the Dishwasher and toilet seat) they have been on the case and resolved them speedily. Based upon our experience I am more than happy to recommend them.

Susan · 1 March 2020

5/5

Google

Excellent service from start to finish, Really professional sales team with a great personal touch, Jayne who took care of our sale was very helpful and I would recommend them to anyone looking to sell.

Dominic · 2 March 2018

Agent replied

Thank you Dominic, much appreciated.

5/5

Google

An amazing team of agents who are very rapid in their responses to and questions that have arisen in my time with them I highly recommend this agency for anyone looking to rent they are the most helpful agency I have ever been with and can not thank them enough for the help they have given me over the time I have been with them.

A · 2 March 2019

5/5

Google

I had to socially distance move but it was all made so easy for me. Julie and her staff are very conscious of the new way of business. I am settled in my new home and if I decide to move on, my first port of call will be to Homesmart. Very professional way of conducting my move in. 5 stars.

Tania · 3 August 2020

5/5

Google

My experience with home smart has been wonderful! Sana especially couldn't do enough for me and answered all my questions promptly and thoroughly i would recommend to a friend any day!

Hollie · 2 March 2018

Agent replied

Thank you and Sana is very pleased to be mentioned.

5/5

Google

I recently bought my first property through homesmart dealing with jess.. she explained the whole process and what I needed to do next. She helped liase with my solicitor and the vendors solicitor when we couldn't get answers. Always putting my mind at ease.. wouldn't hesitate to use again.friendly polite and on the ball. fab job jess and loving my new home. Xx

Rachel · 2 March 2017

5/5

Google

We were extremely happy with the service we received on the sale of our property. Julie, Jayne and indeed all the staff were extremely helpful and kept us well informed of how the sale was going through at every stage particularly when liaising with solicitors. I would not hesitate to recommend this company to anyone looking to sell their property.

Wendy · 2 March 2019

1/5

Google

The level of service and feedback is questionable, wished i had gone with a more reputable estate agent, wasted 3 months whilst they had my house up for sale

Darrell · 2 March 2018

Agent replied

Dear Darrell, I am disappointed that you felt this way and we kept you updated all through the marketing, re-taking pictures and discussing price. However, I understand you wanted a quick sale and we could not get enough interest in your property so you were dissatisfied. I can see you changed agents but that agent too has not sold the house and reduced the price. In some areas house sales are slower and it takes time unless you are prepared to take a drop in value. We wish you all the best in selling the house.

5/5

Google

Homestart have been fantastic from the moment i have joined them. Highly recommended, very helpful staff, always happy to help and quick at responding. A star service!!

N · 2 March 2019

Agent replied

Thank you for taking the time to provide feedback and such a great review!

5/5

Google

All estate agents charge fees! Get that straight. These guys arent excessive! They are howeve unbelievably helpfull. Cant speak highly enough of Gemma, Sana & the team.

Jamie · 2 March 2018

Agent replied

Thank you Jamie. Much appreciated.

5/5

Google

Thank you to Julie and her team throughout. Fantastic personal service!!!

Stephanie · 2 March 2018

5/5

Google

We have used Homesmart for the last 11 years and always found all the Staff easy and friendly to deal with. If we needed advice at any time it was always there. We wish them all the best to grow an excellent local company. Far better to deal with then the big names.

Richard · 1 March 2020

5/5

Google

The team at Homesmart provided excellent advice and support while our property was on the market From initial valuation to completion they were always available for consultation They pushed progress without being asked demonstrating a professional enthusiasm We were very lucky to have the opportunity to work with them and would highly recommend

Nigel · 2 March 2019

5/5

Google

We have carried out maintenance work for Homesmart for a number of months now and find their staff to be helpful and polite. They are always on the end of the phone if we need assistance and we have built up a good working relationship with all that are there. I would recommend Homesmart highly

ASIF · 2 March 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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