5/5
Helpful Heather
Heather Wilson answered most of our queries.After almost four years of uncertainty with this investment Heather's explanations were helpful.
Agent replied · 22 December 2024
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Trusted Agent profile · Liverpool
★★★★★
956 reviews across 2 platforms
Suite 101, The Tea Factory, 82 Wood Street, Liverpool, L1 4DQ, L1 4DQ
RWinvest's office in Liverpool, at Suite 101, is rated 4.8 out of 5 across 956 reviews on two platforms, including 299 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for RWinvest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
Helpful Heather
Heather Wilson answered most of our queries.After almost four years of uncertainty with this investment Heather's explanations were helpful.
Thank you for leaving your feedback
5/5
Customer service at its best!
Both Daniel and Tom met me at the City Residence property. They were well prepared. I was shown the demo flat as well as my own apartment. All my questions were answered. I was also introduced to the project manager. I left feeling very confident about my purchase. The overall customer service was great.
1/5
Horrible Horrible developer. We have been left destitute after their Fabric District failed. No communication or support. Do not invest with them. We had high hopes but has been nothing short of a disaster. 4 years on and we still have no answers.
5/5
Very simple and easy
Very simple and easy. Easy to conact and communicate throughout the process
Thank you for your feedback, Regan
4/5
Chloe did an excellent job of…
Chloe did an excellent job of supporting me through the process.
Thank you for your feedback, Paul
5/5
I enjoyed working with this company so much, I'm looking into a further investment. The staff are friendly, service-oriented and efficient. It comes across clearly that they have their customer's needs in mind, so it was a seamless process.
5/5
Quick response times
Quick response times, keeping clients updated, reliable information
We appreciate your comments
5/5
Promt responses and supportive.
Thank you for your feedback Mehdi, we appreciate it!
5/5
Good client care.
The RWinvest team looked after my interests well and was always available to assist.
We appreciate your positive feedback
5/5
Very helpful and Efficient
Very helpful and kind , approachable , easy to deal with and following up the details in an effecient way .
Thank you so much Marah
5/5
Good stoof
The company was extremely helpful and reassuring.
Thank you
5/5
1. Staff is very helpful and knowledgeful. 2. Very happy with both Pre sales and after sales care team 3. Working extra miles always to solve the problems. Most of time , after normal working hours to speed the process. 4.All solutions provided has right legal and commercial aspect. 5. Customer happiness is main focus. Thanks RWInvest for the help to make most important decision of the life.
5/5
Chloe walker has been amazing…
Chloe walker has been amazing throughout this process!
Thank you for your feedback, Will
5/5
Professional and easy to deal with
Easy to deal with, kept informed, professional
Thank you, Asghar.
5/5
Amazing client service from Phoebe
Amazing client service from Phoebe. Really helpful and she definitely makes the whole process nice and smooth
Thank you for your comments
5/5
Excellent guidance and support
Excellent guidance and supportAlways available
Thank you
4/5
Responsive and proactive,bought…
Responsive and proactive,bought property before thru them and had similar experience then.
Thank you
4/5
Very prompt and speedy communication from Chloe Walker and Tom Morehouse throughout the property purchasing transaction. Whilst we were up against a certain deadline (not entirely sure who was driving that deadline but it certainly wasn't me), they were very patient with my delay in finding time to read through the legals and patient at answering my queries.
5/5
Really organised and understanding…
Really organised and understanding people. I hope(I am sure) they have got me good investment. Thanks Adam and Charlotte.
5/5
It was very easy and nice to work with…
It was very easy and nice to work with Phoebe. She is quick and problem solver.
Thank you!
5/5
Smooth and efficiently done
Smooth and efficiently done. All details was clear
Thank you, Okechukwu
5/5
Speedy efficient service
Speedy efficient service. Polite phone manner. Daniel did exactly what he said he would do.
Great feedback, thank you
5/5
Very prompt and speedy communication…
Very prompt and speedy communication from Chloe Walker and Tom Morehouse throughout the property purchasing transaction. Whilst we were up against a certain deadline (not entirely sure who was driving that deadline but it certainly wasn't me), they were very patient with my delay in finding time to read through the legals and patient at answering my queries.
5/5
Efficient
efficient, highly responsive, helpful (Thx Adam !) and professional.
Thank you for your feedback, Jo
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: RWinvest, Liverpool won Trusted Agent.